Ratings based on 241 Verified Reviews

4.5 out of 5
94% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Brooklyn , N.Y.

Nice clean hotel, amazing staff

Posted May 24, 2017
Nice clean hotel, all my needs taking care. Recommended this hotel. Keep up the good work.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very lovely experience

Posted May 9, 2017
Especially the 9.95 full breakfast! People were kind and just overall great experience!
5 out of 5
Recommended
for Everyone
by A verified traveler from Charleston, SC

Overall Positive Review

Posted Mar 23, 2017
Hotel is well maintained and the Staff was extremely attentive.
5 out of 5
by Leonard

Posted Feb 21, 2017 on Hotels
Great hotel for the price &
4 out of 5
Recommended
for Everyone
by A verified traveler

Recent Stay in Jacksonville

Posted Feb 15, 2017
Lovely accommodations. Was in Orange Park for a funeral. Arrived late but was welcomed. Neat and clean.
5 out of 5
by A verified traveler

Great location off 295 and great value

Posted Feb 9, 2017 on Hotels
Ashley was friendly and personable as was the entire hotel staff
1 out of 5
by A verified traveler from Florida

Holding over 1K$ on card for 1 night

Posted Jan 23, 2017
Pros: It was easy to find from a main road. The bed was comfortable.
Cons: Pro clean or replace hall carpet. Have housekeeping carry lightbulbs so they can be replaced as needed. Have a readable sign that breakfast costs $.
Location: Cracker Barrel is close.
Booked for 2, stayed for 1. After paying one night clerk said "wait, I can't check you out because you booked 3rd party". I said What? She hesitated & said no it will be okay because you paid us directly. I said I couldn't book directly you don't even have your phone number on there & she said I had to go to a differnt site. -ON our credit card, shows up, four charges. 1 for the night, 1 for breakfast, 1 for the 2 night hold and 1 additional for the 2 night hold. I called & she said it's a process & the excess charges will come off eventually. My credit card co has been advise. Otherwise, the carpets stunk, and upon asking for working light bulbs the clerk said they would get to it today, which is not soon enough when you are getting dressed & putting on makeup in the dark. If you have to stay here, Cracker Barrel is close, go there for real breakfast as the hotel's was overpriced & cold. The bed was good & the shower did have hot water & the hairdryer did work. Other than that I have nothing good to say, thus, we only stayed one night.
5 out of 5
Recommended
for Everyone
by A verified traveler

Lovely hotel!

Posted Jan 16, 2017 on Orbitz
I absolutely loved this hotel. For starters the interior and the room beautiful with all modern electronicstyle. The staff was very pleasant and friendly. The room service is fast and tasted delicious. I'll definitely be staying here again when in in Jacksonville!
5 out of 5
by A verified traveler

Posted Jan 12, 2017 on Hotels
We thought everything was great. Very comfortable room.
4 out of 5
by Alice

Posted Jan 9, 2017 on Hotels
Outdated TV was a major drawback