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Holiday Inn Express and Suites Jacksonville East, an IHG Hotel

2.5 star property

8.2/10 Very Good

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym
Map
53 Jefferson Road, Jacksonville, FL, 32225

Explore the area

  • Popular LocationJacksonville Arboretum and Gardens3 min drive
  • Popular LocationRegency Square5 min drive
  • Popular LocationParkwood Heights Park7 min drive
  • AirportJacksonville, FL (JAX-Jacksonville Intl.)21 min drive

Room options

About this area

Jacksonville

Located near the beach, Holiday Inn Express and Suites Jacksonville East, an IHG Hotel is in Arlington, a neighborhood in Jacksonville with good shopping. Wilson Center For the Arts and Daily's Place are cultural highlights, and some of the area's landmarks include Fort Caroline National Memorial and Timucuan Ecological & Historical Preserve. Skate World and Lavilla Museum are also worth visiting. Water skiing and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.

What's nearby

  • Jacksonville Arboretum and Gardens - 3 min drive
  • Regency Square - 5 min drive
  • Wilson Center For the Arts - 5 min drive
  • Parkwood Heights Park - 7 min drive
  • Tree Hill Nature Center - 7 min drive

Getting around

  • Jacksonville Station - 21 min drive
  • Jacksonville International Airport (JAX) - 21 min drive

Restaurants

  • Denny's - 8 min walk
  • Grinders American Diner - 14 min walk
  • The Juicy Crab - 3 min drive
  • Soul Food Bistro - 4 min drive
  • IHOP - 4 min drive

About this property

Holiday Inn Express and Suites Jacksonville East, an IHG Hotel

Transformed hotel, renovated in 2019 and located in Arlington
Consider a stay at Holiday Inn Express and Suites Jacksonville East, an IHG Hotel and take advantage of a free breakfast buffet, a grocery/convenience store, and a terrace. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a gym.
You'll also enjoy perks such as:
  • A seasonal outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • Express check-out, an elevator, and a 24-hour front desk
  • A front desk safe, a TV in the lobby, and free newspapers
  • Guest reviews give good marks for the breakfast, helpful staff, and proximity to shopping
Room features
All 101 rooms offer comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and separate sitting areas. Guests reviews give good marks for the clean rooms at the property.
Extra amenities include:
  • Pillowtop mattresses and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with premium channels
  • Separate sitting areas, refrigerators, and microwaves

Languages

English, Filipino, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Seasonal outdoor pool

Family friendly

  • Fence around the pool
  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Seasonal outdoor pool

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Designated smoking areas
  • Renovated entire property - November 2019
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 8:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The seasonal pool will be open from March to November
Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Express Hotel Jacksonville East
Holiday Inn Express Jacksonville East
Holiday Inn Express Jacksonville East Hotel
Holiday Inn Express Suites Jacksonville East
Inn Express Jacksonville East
Holiday Inn Express Suites Jacksonville East
Holiday Inn Express Suites Jacksonville East an IHG Hotel
"Holiday Inn Express Suites Jacksonville East an IHG Hotel"

Frequently asked questions

Does Holiday Inn Express and Suites Jacksonville East, an IHG Hotel have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 8:00 AM–10:00 PM.

How much does it cost to stay at Holiday Inn Express and Suites Jacksonville East, an IHG Hotel?

As of Dec 7, 2022, prices found for a 1-night stay for 2 adults at Holiday Inn Express and Suites Jacksonville East, an IHG Hotel on Dec 13, 2022 start from $111.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Express and Suites Jacksonville East, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Express and Suites Jacksonville East, an IHG Hotel?

Self parking is free at this property.

What time is check-in at Holiday Inn Express and Suites Jacksonville East, an IHG Hotel?

Check-in is from 3 PM - 8:00 AM. After-hours check-in is not available.

What time is check-out at Holiday Inn Express and Suites Jacksonville East, an IHG Hotel?

Check-out is at 11 AM.

Where is Holiday Inn Express and Suites Jacksonville East, an IHG Hotel located?

Located in Arlington, this hotel is 1.8 mi (2.9 km) from Regency Square and 2.1 mi (3.4 km) from Jacksonville Arboretum and Gardens. St. Johns Town Center and Florida State College - South Campus are also within 6 mi (10 km).

Can I cancel my reservation for free at Holiday Inn Express and Suites Jacksonville East, an IHG Hotel and receive a full refund?

Yes, Holiday Inn Express and Suites Jacksonville East, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Holiday Inn Express and Suites Jacksonville East, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

8.2

Very Good

Rating 10 - Excellent. 467 out of 1002 reviews" "
" "10 - Excellent 47%
Rating 8 - Good. 315 out of 1002 reviews" "
" "8 - Good 31%
Rating 6 - Okay. 118 out of 1002 reviews" "
" "6 - Okay 12%
Rating 4 - Poor. 64 out of 1002 reviews" "
" "4 - Poor 6%
Rating 2 - Terrible. 38 out of 1002 reviews" "
" "2 - Terrible 4%

8.4/10

Cleanliness

8.6/10

Staff & service

7.9/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

8/10 Good

Kyara
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly area

6/10 Okay

Tashar
Traveled with family
The room had a mildew smell.

10/10 Excellent

regina
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the highway and 20 minutes from Jacksonville airport
Stayed 2 nights in Oct 2022

8/10 Good

Joani
Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay
Stayed 1 night in Oct 2022

10/10 Excellent

SHAWN
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was extremely clean and quiet. All of the staff were friendly and helpful. Would recommend this hotel to anyone.
Stayed 1 night in Oct 2022

10/10 Excellent

Joey
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELLENT CUSTOMER SERVICE, VERY CLEAN ROOMS, AND TASTEFUL BREAKFAST OPTIONS.
Stayed 1 night in Oct 2022

10/10 Excellent

James Talley
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed, clean room.
Stayed 1 night in Oct 2022

10/10 Excellent

Rodney
Disliked: Cleanliness
Bathroom floor not clean No drinking water in room
Stayed 1 night in Oct 2022

10/10 Excellent

Sharon
Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Sep 2022

10/10 Excellent

Lex
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was closed and i didn't know that when I booked. Darren checked me in and moved me to what appeared to be a newly remodeled king room. The room was huge, the bathroom seemed new, and Darren was incredibly nice and funny. I checked in late at night and really appreciated his happy, friendly energy. Would definitely stay here again.
Stayed 1 night in Sep 2022