Holiday Inn Express Hotel & Suites Jacksonville South I-295, an IHG Hotel

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Outdoor pool
Outdoor pool
Outdoor pool
Desk, iron/ironing board, free WiFi, bed sheets

Overview of Holiday Inn Express Hotel & Suites Jacksonville South I-295, an IHG Hotel

Holiday Inn Express Hotel & Suites Jacksonville South I-295, an IHG Hotel

2.5 star property

4.3/5 Excellent

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
11262 Old Saint Augustine Road, Jacksonville, FL, 32257

Explore the area

  • Popular LocationSt. Johns Town Center19 min drive
  • Popular LocationMayo Clinic Florida19 min drive
  • Popular LocationTIAA Bank Field21 min drive
  • AirportJacksonville, FL (JAX-Jacksonville Intl.)38 min drive

Choose dates to view prices

About this area


Located in Southside neighborhood, Holiday Inn Express Hotel & Suites Jacksonville South I-295, an IHG Hotel is connected to a shopping center. Mandarin Park and Crabtree Park reflect the area's natural beauty and area attractions include Hands on Children's Museum and Museum of Science and History. Looking to enjoy an event or a game while in town? See what's happening at TIAA Bank Field or VyStar Veterans Memorial Arena. Spend some time exploring the area's activities, including golfing.

What's nearby

  • The Avenues - 8 min drive
  • Mandarin Park - 11 min drive
  • St. Johns Town Center - 19 min drive
  • Mayo Clinic Florida - 19 min drive
  • TIAA Bank Field - 21 min drive

Getting around

  • Jacksonville Station - 28 min drive
  • Jacksonville International Airport (JAX) - 38 min drive


  • Salento Steakhouse - 5 min walk
  • Vino's Pizza - 14 min walk
  • Firehouse Subs - 14 min walk
  • Rosy's Mexican Restaurant - 15 min walk
  • Peony Asian Bistro - 18 min walk

About this property

Holiday Inn Express Hotel & Suites Jacksonville South I-295, an IHG Hotel

Pet-friendly hotel connected to a shopping center in Jacksonville with free breakfast
An outdoor pool, a fitness center, and coffee/tea in a common area are available at this smoke-free hotel. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite. All 80 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and flat-screen TVs with satellite channels. Other amenities available to guests include coffee makers, free newspapers, and free local calls.
Holiday Inn Express Hotel & Suites Jacksonville South I-295, an IHG Hotel offers 80 accommodations with video-game consoles and complimentary newspapers. Flat-screen televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations and hair dryers.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available daily 6:30 AM–9:30 AM
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator


  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Conference space (200 square feet)
  • Meeting room


  • Terrace


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk


  • Smoke-free property

Room amenities


  • Air conditioning (climate-controlled)
  • Bed sheets


  • Hair dryer
  • Private bathroom
  • Shower/tub combination


  • Flat-screen TV
  • Pay movies
  • Premium channels
  • Satellite channels
  • Video-game console

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator


  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone

Similar properties

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Check-in from 4 PM - 2 AM


Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets allowed for an extra charge of USD 30.00 per pet, per day
2 per room
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 30.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Express Hotel Jacksonville South I-295
Holiday Inn Hotel I-295
Holiday Inn I-295
Holiday Inn Express Jacksonville South I-295
Holiday Inn Express Hotel Suites Jacksonville South I 295

Frequently asked questions

Overall score and ratings



Rating 5 - Excellent. 261 out of 475 reviews
5 - Excellent 55%
Rating 4 - Good. 128 out of 475 reviews
4 - Good 27%
Rating 3 - Okay. 53 out of 475 reviews
3 - Okay 11%
Rating 2 - Poor. 17 out of 475 reviews
2 - Poor 4%
Rating 1 - Terrible. 16 out of 475 reviews
1 - Terrible 3%




Staff & service




Property conditions & facilities



1/5 Terrible

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Im very upset about my stay, we had construction in the room above us and beside us the first 3 nights and they eoke us up at 9am. Then on our 5th night we found cockroaches in our hotel room and have videos of it, we let them know and they let us move rooms the next day so we had to stay in that room that night. Then i was told by two different hotel clerks that cockroaches in our room is gross and we would receive high compensation for the nights we stayed in that room. We have received nothing.
Stayed 7 nights in Apr 2022

1/5 Terrible

Liked: Staff & service, amenities
Disliked: Cleanliness
Very nice hotel located next to highway with big noisy traffic all night. I can believe how much noise is in the night. Definitely is not worth it to pay $170 per night.
Stayed 1 night in Mar 2022

3/5 Okay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was worn out. I had back pain every morning. It was like sleeping in a hole it was worn so bad.
Stayed 5 nights in Mar 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and accommodating
Stayed 3 nights in Mar 2022

3/5 Okay

Traveled with family
It's conveniently located just off the highway (295). It could use some updating--needs highboy toilets. Breakfasts are typical--nothing great. Staff was nice and friendly. Check in was fast and efficient. It was reasonably clean and relatively quiet.
Stayed 3 nights in Mar 2022