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Quick and easy check in process. Close to hospital. Friendly staff
Jill
Stayed 1 night in Apr 2024
Response from Staff of Holiday Inn Express-Jacksonville Beach on Apr 24, 2024
Jill,Thank you so much for your review! We strive to give our guests a streamlined check in with fast and friendly service and are glad we met your expectations. We hope that we can always take care of you during your stay whenever you have to visit the very close Mayo Clinic.
Staff was very friendly, accommodations were great and the breakfast was nice.
Michelle
Stayed 1 night in Apr 2024
Response from Staff of Holiday Inn Express-Jacksonville Beach on Apr 24, 2024
Michelle,Thank you for such a kind review! Our staff works hard to be kind and professional and we appreciate you noticed our efforts. We can not wait to have you back the next time you visit Jacksonville Beach.
The breakfast buffet was the cleanest and best organized we have ever experienced
Quentin
Stayed 3 nights in Apr 2024
Response from Staff of Holiday Inn Express-Jacksonville Beach on Apr 23, 2024
Quentin,Thank you for the amazing review! We often get great reviews about our breakfast, but your review is outstanding! We can not wait to have you back the next time you visit Jacksonville Beach.
Clean, comfortable beds. Window shade would not open, Staff said was waiting for part. Did not tell us when checked in. Lovely walk to beach.
Lillie
Stayed 1 night in Apr 2024
Response from Staff of Holiday Inn Express-Jacksonville Beach on Apr 18, 2024
Lillie,Thank you for your feedback. We apologize for not clearly communicating about the blinds. It appears you enjoyed the rest of your stay. We hope to see you again the next time you decide to visit Jacksonville Beach.
Response from Staff of Holiday Inn Express-Jacksonville Beach on Apr 15, 2024
Murphy,We appreciate you taking the time out of your busy schedule to provide us with your feedback. We are pleased that our hard work was noticed and we hope to have you back again soon.
This is the second time we have stayed here, great location and friendly staff. Beds are so relaxing and rooms are amazing. Have a great selection of items for breakfast.
randy
Stayed 1 night in Apr 2024
Response from Staff of Holiday Inn Express-Jacksonville Beach on Apr 15, 2024
randy,Thank you for your review. As a repeat guest, we are pleased to know that you have gotten amazing service across both of your stays. Between our amazing mattresses and the blackout curtains, you could sleep through the whole day! But we know you won't because of that great breakfast selection you mentioned!
Response from Staff of Holiday Inn Express-Jacksonville Beach on Apr 5, 2024
Patricia,So glad you always enjoy your stay here at Jacksonville Beach Holiday Inn Express! We love that you as a returning guest are always satisfied with your stay.
Good options for breakfast. Beds were comfortable.
Karen
Stayed 1 night in Mar 2024
Response from The Staff, Holiday Inn Express-Jacksonville Beach on Mar 28, 2024
Karen,Our beds are comfortable! Guests often ask us what brand mattress we use. If you would like, we would be happy to share that information with you as well! Were you here on a Wednesday? That is bacon day for breakfast! We can not wait to have you back here the next time you visit Jacksonville Beach!
Very nice updayws room and bathroom. Friendly staff.
Vicki
Stayed 1 night in Mar 2024
Response from The Staff, Holiday Inn Express-Jacksonville Beach on Mar 28, 2024
Vicki,Thank you for the 5 stars! We appreciate you taking the time out of your busy day to leave us such a kind review. We can not wait to have you back the next time you are in Jacksonville Beach.
Room was good size. Bed was comfortable. Breakfast was great. Parking was easy and it was in a good location. We would definitely stay there again if we are ever back in Jacksonville Beach.
Daniel
Stayed 2 nights in Mar 2024
Response from Staff at Holiday Inn Express-Jacksonville Beach on Mar 19, 2024
Thank you Daniel. We often get great compliments on our beds! We agree our location is pretty great, close to the beach, lots of shopping and dining options nearby. Maria and Rubi are amazing at breakfast! We can not wait to have you back the next time you decide to visit Jacksonville Beach.
10/10 Excellent
Brandon
Traveled with family
Mar 14, 2024
The breakfast was amazing
Brandon
Stayed 1 night in Mar 2024
Response from Staff at Holiday Inn Express-Jacksonville Beach on Mar 19, 2024
Thank you Brandon for your kind review. Our breakfast is so awesome because of the incredible team we have in Maria and Rubi. These two ladies are the power duo who work so hard to make each meal and provide exceptional service. We hope you come back to Jacksonville Beach, not only for are amazing breakfast but the service as well.
Response from Staff at Holiday Inn Express-Jacksonville Beach on Mar 19, 2024
Maram, Thank you for your kind words. We truly appreciate when our guests are completely satisfied with their stay. We hope you that the next time you choose to visit Jacksonville Beach, you choose to stay with us.
8/10 Good
Dwayne
Mar 9, 2024
Liked: Property conditions & facilities
A great breakfast and a great server
Dwayne
Stayed 3 nights in Mar 2024
Response from Staff at Holiday Inn Express-Jacksonville Beach on Mar 19, 2024
Thank you Dwayne for your kind statement regarding our breakfast and staff. Our two breakfast attendants, Maria and Rubi are the absolute best. Without these two women working so hard to make sure our breakfast is the best in town with the best service, we would be lost. We truly appreciate that you took the time to notice their hard work. Please come see them (and us) the next time you visit Jacksonville Beach.
6/10 Okay
Ricky
Mar 6, 2024
Ricky
Stayed 2 nights in Mar 2024
Response from Staff of Holiday Inn Express-Jacksonville Beach on Mar 28, 2024
Ricky,Thank you for your review. We would love to hear how we could have made your stay better.
Wish they can variate the breakfast a little bit more. In general the hotel was very good.
Maria Fernanda
Stayed 3 nights in Feb 2024
Response from The Staff, Holiday Inn Express-Jacksonville Beach on Feb 26, 2024
Maria Fernanda,Thank you for the review. We appreciate your feedback. Breakfast is usually one of our areas where we receive the greatest feedback. We will definitely reevaluate our options and see if there is anything we could improve.
Response from The Staff, Holiday Inn Express-Jacksonville Beach on Feb 20, 2024
Thank you Tifany! A 15 minute walk to the beach is hard to beat! The staff appreciate the kudos and we will share with everyone. Come back and see us the next time you are in Jacksonville Beach!
I’ve stayed at this location 3 times now and will continue in the future. Restaurants, stores and the beach are all in vicinity of this place. Also, the continental breakfast is good too:)
Tasha
Stayed 3 nights in Jan 2024
Response from GM on Feb 13, 2024
Thank you for taking the time to share your experience with us.
Bed and pillows very comfy. Liked that my room had a shower separate from the tub. Really enjoyed the very deep tub. Quiet. Elevators came very quickly. Short walk to breakfast. Slow cooked oatmeal both weekend days gone by 9:30 am and breakfast time went to 10. Missed getting some on Sat because it was all gone. Room clean and smelled good. So convenient to drive up to Neptune Beach restaurants.
Amy
Stayed 3 nights in Jan 2024
Response from front desk on Feb 9, 2024
Thank you for staying with us. We hope to see you back soon!The delicious oats do run by quick, one of our really healthy choices.
10/10 Excellent
donald
Jan 12, 2024
donald
Stayed 1 night in Jan 2024
Response from FRONT DESK on Feb 9, 2024
Thank you for your time, we hope you consider us in the future!
It was nicely decorated or the holiday and was very welcoming. I enjoyed my stay but there was an issue with the phone lines so I couldn’t use the phone in the room for assistance from the front desk, I had to call from my cell instead
Tasha
Stayed 1 night in Dec 2023
Response from FRONT DESK on Feb 9, 2024
Good morning, thank you for your honest review, we have gotten it handled! We hope to see you back soon!
10/10 Excellent
christina
Dec 11, 2023
christina
Stayed 1 night in Dec 2023
Response from FRONT DESK on Feb 9, 2024
Thank you so much for staying with us, we hope to see you back!
4/10 Poor
Hye Jung
Dec 10, 2023
Hye Jung
Stayed 2 nights in Dec 2023
Response from Regards FD on Dec 11, 2023
Good morning Mr. Hye, we appreciate your feedback, what can we have done to help make your stay efficient?We hope to have you back in house for a second opportunity.