Ratings based on 927 Verified Reviews

4.3 out of 5
92% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from brownsville texas

Clean and comfortable

Posted May 20, 2017
This is a nice clean hotel very quite ,people that work there are helpful and courteous
5 out of 5
Recommended
for Everyone
by A verified traveler from g

Great place to stay

Posted May 19, 2017
Really clean nice people comfortable beds too bad American Airlines sucks but on the good side of the story we got to spend another night at this hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 26, 2017
The staff were very nice and accommodating. Breakfast was great. It's only 10-15 minutes from the zoo so that was perfect for us.
3 out of 5
by David

Nice hotel, lousy breakfast.

Posted Mar 23, 2017 on Hotels
Being a person that stays in a lot of hotels, I have come to not expect much from the complimentary breakfasts. This one was particularly bad. The milk was literally curdled and the orange juice tasted like it was one day away from being rancid. You'd think that in Florida you could get descent OJ. But if you skip the breakfast, this is an ok hotel. The whirlpool is out of order as of today (3/23/17) so if you're looking forward to that, check first.
3 out of 5
by audrey

Posted Mar 20, 2017 on Hotels
The jacuzzi was dirty!!!!!!
4 out of 5
Recommended
for Everyone
by A verified traveler from New York

It's what you expect

Posted Mar 14, 2017
It's a Holiday Inn Express. It's not exceptional but it's competent. They have an improved breakfast menu, and overall, it literally meets expectations.
3 out of 5
by Richard

OK place that needs refreshing

Posted Mar 13, 2017 on Hotels
Good location off I95, property OK but obviously needs refreshing. Why is free breakfast over at 9:30 on Sunday AM instead of 10. Overall, just OK
5 out of 5
by A verified traveler

I'LL traveler

Posted Mar 2, 2017 on Hotels
Close to everything. Wi-Fi was lousy. Shower did not have a good flow. Breakfast was same offerings. Was clean and comfortable. Ok place to stay.
3 out of 5
by A verified traveler

Great bed close to airport, service just OK

Posted Mar 1, 2017 on Hotels
A couple of the front desk attendants seemed bothered when problems were brought to their attention, whether empty ice machines, spotty wi-fi, or a water leak. Everyone knows things go wrong from time to time, so just smile, and assure guests the problem will be taken care of right away.
4 out of 5
by Chris

Posted Feb 17, 2017 on Hotels
Checked in at midnight after flying in to Jacksonville, checked out at 630 am to drive to Valdosta. Awesome tree house and underground tunnel to Taco Bell. The monkey exhibit is awesome too.