heater inop,ask for a 0515 wakeup call,did not get it.insect around coffee maker. bed pillows unsat. bed was good.
Comment from Hotel Management
Jan 13, 2017 by General Manager, Hotel Management
Thank you for your review of the Holiday Inn Express & Suites Jacksonville SE Med Ctr & bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service.