Ratings based on 198 Verified Reviews

4.6 out of 5
94% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Chesapeake, VA

Not as nice as it used to be when it first opened.

Posted Jul 18, 2017
Pros: Swimming pool indoors, nice continental breakfast
Cons: Keep families with children on the first floor so they aren't sounding like a herd of elephants when other guests are trying to get some sleep!
Location: Location was close to shopping and restaurants.
There apparently were families with children up on the fourth floor, that were pretending to be elephants from the hours of 6PM to 12 AM, every single night of our four day stay in Jacksonville. My advice to the hotel, put families with kids on the first floor ONLY. For adults and children that can actually walk without stomping all over the flooring, put them up on the 2nd, 3rd and 4th floors. Otherwise, people don't get any sleep whatsoever in your lovely hotel. The breakfast was so-so, 9/10 times the right things were supplied but the last two days of the stay, bagels with no cream cheese? C'mon now. The bed was soft, but became rather hard on my back during the stay there, and even though I requested weekend tidying up between Friday and Monday, no staff came to empty our wastebaskets and replace our towels. After speaking with a person on staff that was rectified Monday morning, and upon our return, clean towels, made beds, and empty trash happened.
5 out of 5
Recommended
for Everyone
by A verified traveler from Tennessee

Great place to stay

Posted Jul 11, 2017
It's clean, extremely friendly staff, great location, great continental breakfast, etc. We are returned customers.
5 out of 5
by Anthony

Perfect place to stay.. 100%!!!!!

Posted Apr 8, 2017 on Hotels
Great home away from home. The perfect place to stay 100%....
4 out of 5
Recommended
for Everyone
by A verified traveler from Cleveland, OH

Camp Lejeune visit

Posted Apr 5, 2017
Pros: Close to base.
Location: The hotel is surrounded by restaurants and shopping areas. Very easy to get around.
Hotel is clean, includes breakfast and has a kitchen area with full fridge and dishwasher.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel to stay in jacksonville. Great staff

Posted Mar 18, 2017
Great staff,very customer service friendly. One little detail bring your pillow, theirs are extremily soft no support at all. Everything else is great. Awesome breakfast. Great hotel for the cost.
3 out of 5
by Lynn

Posted Mar 8, 2017 on Hotels
The motel is charging $10 more than the reservation said...
4 out of 5
by Kristina from Jacksonville

Posted Mar 5, 2017 on Hotels
was great
3 out of 5
by Elizabeth

This traveler left a rating score only Posted Feb 11, 2017 on Hotels
5 out of 5
by Jennifer

Posted Feb 11, 2017 on Hotels
GREAT HOTEL
5 out of 5
by Nikki

LOVED IT

Posted Feb 9, 2017 on Hotels
Great, Clean Stay!