Ratings based on 202 Verified Reviews

4.3 out of 5
83% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Gainesville, FL

Posted Aug 18, 2017
Me and my friend went to this hotel for a brief vacation and chose this hotel for its suite-style rooms. The room was nice enough, and the nearly full kitchen set (with dishes!) was impressive. My only issue with this room was that it did not look as advertised; if a single king bed suite the bed is in the same room as the television. Make sure to double check or call and ask about the room. Also, the pillows on the bedding are as if made by balloons, and inflate on the other side when you lay on one side. This hotel is connected to the Hilton Garden Inn hotel, which we did not know. The two hotels share a pool and whirlpool area. The whirlpool hours are 9am to 10pm which is a little early for a close on a whirlpool especially when the pool area itself is open all night, and instructions on using the whirlpool aren't incredibly clear. The hotels are next to a bridge and a large parking garage for the entire street, so unless you're high up there's no much to see in the room besides other customers' windows. Yet and still, our stay was fine and the staff were very attentive - though maybe scant in number.
4 out of 5
Recommended
for Everyone
by A verified traveler from Plant City, Fl

Good place to stay by downtown

Posted Jul 10, 2017
Good location near restaurants and craft brewery. Our first room faced the street and we heard several trains that night. The sofa bed was broken. They gave us a new room facing the garage that was much quieter. Decent place
5 out of 5
Recommended
for Everyone
by A verified traveler from SC

Nice hotel

Posted Jun 29, 2017
The hotel is great, clean and comfortable. Only negative was the dinner provided was not what it use to be. In previous years the complimentary dinner included a full meal and this time it was hot dogs and chips or soup and salad. Otherwise the hotel is in a great location.
5 out of 5
by jamila

I give it two thumbs up

Posted Jun 19, 2017 on Hotels
It's was cozy and clean it was by far a great experience
4 out of 5
by Kevin

This traveler left a rating score only Posted Jun 5, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

Testing

Posted Jun 3, 2017
The hotel was nice. There were a fit scratches on the walls and ceiling that made me uncomfortable. The staff was amazingly friendly. The room wasn't comfortable for me because of the colors of the interior furniture and colors of paint. It seemed a little old fashioned. The hotel is right downtown near everything so that's a plus.
5 out of 5
by A verified traveler

Posted May 30, 2017 on Hotels
Overall our stay was pleasant. The staff and service were great. The property could use some TLC. If you're looking for a hotel with a nice pool area this is not it. Other than that it was nice
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location for access to Downtown

Posted May 5, 2017
Pros: Friendly staff. Cleanliness
Location: Sports and entertainment
A very pleasant experience. Clean Rooms. Great location
5 out of 5
by Nichol

This traveler left a rating score only Posted May 2, 2017 on Hotels
5 out of 5
by lois orzechowski from Jacksonville Florida

chill time

Posted Apr 28, 2017 on Hotels
luv it