Ratings based on 226 Verified Reviews

4.3 out of 5
95% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Denver Co

Good Location

Posted Jul 6, 2017
This hotel was located in the St Johns Shopping center. A lot of restaurants and and wonderful stores. We were there to visit family located very nearby the location was perfect. The room was very comfortable and clean, the staff above and beyond. I slept great for all 4 nights! The breakfast was typical of most hotels with free breakfasts, lite on the fruit, but that is the only thing I can mark them down on. Over all it was a great stay, convenient and comfortable.
Comment from Hotel Management
Jul 9, 2017 by Stephen, Hotel Management
Thank you for staying with us! We hope you felt at home in your suite, and we are happy to see you enjoyed our location! We look forward to taking care of you again soon, and hope you have a wonderful week!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel. Close to plenty of shopping.

Posted Jul 5, 2017
The staff was fabulous! Will definitely stay there again.
Comment from Hotel Management
Jul 9, 2017 by Stephen , Hotel Management
Thank you for staying with us, we hope you felt at home. We are happy to see the staff took great care of you, and we hope we get the opportunity to take care of you again soon! Have a great day!
5 out of 5
Recommended
for Everyone
by A verified traveler from L

Extremely spacious.

Posted Jun 3, 2017
My daughter and I enjoyed our stay in this very spacious and comfortable room.
Comment from Hotel Management
Jun 4, 2017 by Stephen AGM, Hotel Management
Thank you for staying at the Homewood Suites! We are happy to see you and your daughter enjoyed our suite! We look forward to seeing you again, have a wonderful day!
5 out of 5
by Donna

I'll be back!

Posted Apr 21, 2017 on Hotels
The entire staff is extremely friendly. Very comfortable. Great hot breakfast.
Comment from Hotel Management
Apr 30, 2017
We are so happy to see you had an enjoyable stay! We can't wait to see you again soon! Stephen Nunley Assistant General Manager Homewood Suites by Hilton
4 out of 5
by raquel

Posted Apr 20, 2017 on Hotels
Cleanliness of room..... room was not vacuumed .
Comment from Hotel Management
Apr 30, 2017
We are sorry to see you did not have an enjoyable suite, we will be sure to address this with our staff. We hope to see you again soon! Stephen Nunley Assistant General Manager Homewood Suites by Hilton
5 out of 5
by Tangela

Posted Apr 14, 2017 on Hotels
We have stayed here several times. Always love returning to the area. Hotel room was nice.
Comment from Hotel Management
Apr 30, 2017
We are glad to hear you enjoy staying with us each and every time! Can't wait to see you again soon! Stephen Nunley Assistant General Manager Homewood Suites by Hilton
3 out of 5
by Brian

Posted Apr 9, 2017 on Hotels
Comment from Hotel Management
Apr 15, 2017
Dear Valued Guest Thank you for staying with us, we wish we could have given you an even better stay, but we look forward to taking you again soon. Have a wonderful weekend!
4 out of 5
by Tommy

Posted Apr 3, 2017 on Hotels
Comment from Hotel Management
Apr 15, 2017
Thank you for staying with us, we hope you enjoyed! We look forward to taking care of you again in the near future. Have a wonderful day!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 2, 2017
Comfortable hotel right next to Town Center and shopping
Comment from Hotel Management
Apr 15, 2017 by Assistant General Manager, Hotel Management
Thank you for staying with us, we are happy to see you enjoyed the location. We look forward to seeing you again soon!
5 out of 5
by Marcquis

Posted Mar 28, 2017 on Hotels
We always enjoy this hotel and this is the only place we book when visiting Jacksonville...many nearby stores, restaurants, quiet and sooooo relaxing!!
Comment from Hotel Management
Apr 15, 2017
Thank you so much for staying with us, we are happy to hear you love staying here! We hope to see you again soon, have a great day!