Room type

Deluxe Room, 2 Queen Beds

Max Occupancy: 4 guests (up to 3 children, 3 infants)

Business Plan, Room

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Deluxe Room, 2 Queen Beds, River View

Max Occupancy: 4 guests (up to 3 children, 3 infants)

Premier Room, 2 Queen Beds

Max Occupancy: 4 guests (up to 3 children, 3 infants)

Premier Room, 1 King Bed

Max Occupancy: 4 guests (up to 3 children, 3 infants)

Deluxe Room, 1 King Bed, River View

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Deluxe Room, 1 King Bed

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Get an overview of this hotelRiverfront hotel close to The Landing, entertainment and stadium

The heart of Jacksonville

This downtown riverfront hotel is in the city's business and retail district next to Jacksonville shopping, dining, and entertainment venues.

Rooftop pool

An outdoor pool, and fitness center are available at this hotel; other amenities include a gift shop, restaurants, lounge, and sports bar.

Contemporary comfort

All guestrooms offer Hyatt's signature Grand Bed; complimentary high-speed wired and wireless Internet access; cable TV with premium channels and pay movies.

Renovations & Closures

The hotel will be renovating from 01 May 2015 to 16 October 2015 (completion date subject to change). The following areas are affected:
  • Guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Hotel Amenities

Hotel Amenities

On the picturesque St. John's River in downtown Jacksonville, this business hotel is next to Jacksonville Landing, 1.5 miles (2.4 kilometers) from Everbank Stadium, 1 mile (1.6 kilometers) from Veterans Memorial Arena, and 20 miles (32 kilometers) from the beach. Guests can take advantage of more than 70 top-notch golf courses, exciting sports and outdoor activities, concerts and more during their Jacksonville hotel stay.

The Hyatt Regency Jacksonville has 110,000 square feet of flexible meeting space, including 30 meeting rooms and a 28,000-square-foot ballroom; a business center with computer workstations and wireless Internet access (surcharge). Other amenities include a rooftop splash pool and hot tub.

The Florida hotel's 24-hour fitness center offers 8 treadmills, 2 elliptical machines, and 3 stationary bikes. A gift shop, sports bar, lounge, and restaurant are also on site. Complimentary weekday morning and evening shuttle service is provided within 3 miles (4.8 kilometers) of the hotel. Self and valet parking are available (surcharges apply). An e-concierge service, as well as check-in and FastBoard kiosks are available for guests.

Please keep in mind that rooms are being renovated to enhance the experience of the guests stay, this will be going from April 7th to October 16th 2015.

  • 24-hour front desk 
  • Free area shuttle 
  • ATM/banking 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Business center 
  • Coffee/tea in lobby 
  • Concierge services 
  • Conference space 
  • Conference space size (feet) - 110000 
  • Conference space size (meters) - 10219 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • Fitness facilities 
  • Free WiFi 
  • Gift shops or newsstand 
  • Laundry facilities 
  • Limo or Town Car service available 
  • Luggage storage 
  • Meeting rooms 
  • Multilingual staff 
  • Number of floors - 19 
  • Number of meeting rooms - 30 
  • Outdoor pool 
  • Pool sun loungers 
  • Porter/bellhop 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Self parking (surcharge) 
  • Smoke-free property 
  • Television in lobby 
  • Total number of rooms - 963 
  • Valet parking (surcharge) 
  • Wedding services 
  • Wired (high-speed) Internet access - surcharge 
  • WiFi (surcharge) 
Show all hotel amenities

Family Friendly Amenities

  • Area shuttle (complimentary)  
  • Free Wi-Fi  
  • Laundry facilities  
  • Outdoor pool  
  • Refrigerator (on request)  

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , WiFi (surcharge) , Wired (high-speed) Internet access - surcharge

Parking

Self parking (surcharge), Valet parking (surcharge)

Room Amenities

  • Air conditioning 
  • Cable TV service 
  • Climate control 
  • Coffee/tea maker 
  • Free toiletries 
  • Cribs/infant beds available 
  • Daily housekeeping 
  • Desk 
  • Flat-panel TV 
  • Free local calls 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Hair dryer 
  • iPod docking station 
  • Iron/ironing board 
  • Pay movies 
  • Phone 
  • Premium bedding 
  • Premium TV channels 
  • Private bathroom 
  • Refrigerator (on request) 
  • Room service (limited hours) 
  • Shower/tub combination 
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Where to Eat

Trellises Restaurant - Overlooking the St. Johns River, this casual restaurant offers a la carte dining, along with a sumptuous buffet breakfast served daily. The menu features creative seafood and regional specialties.

JAXX Sports Bar - Guests can enjoy appetizers, daily drink specials, or select regional specialties from the full menu. Five plasma TVs show sporting events. Open from 5 PM to 1:30 AM.

Currents Lounge - Guests can stop by for Starbucks coffee in the morning, dine from the full menu or have cocktails and a light bite in the afternoon, and relax with specialty drinks and desserts in the evening. Four plasma TVs and complimentary wireless Internet access are available. Open from 6 AM to midnight.

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Nearby Things to Do

The Jacksonville hotel has a rooftop outdoor splash pool with a sundeck, hot tub, and lounge chairs. A fitness center overlooks the St. John's River and includes stationary bikes, treadmills, free weights, a weight machine, towels, water, and a TV.

The Atlantic Ocean and Jacksonville's white-sand beaches are within 20 miles of the hotel. Golfing at the world-famous Sawgrass Oceanside Course is 22 miles away.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Golfing nearby 
Show recreation options

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessibility equipment for the deaf 
  • Accessible bathroom 
  • Accessible path of travel 
  • Braille or raised signage 
  • Accessible parking 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 21

Check-out

Check-out time is Noon

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available.

Pets

Pets allowed, Maximum number of pets per room 2, Pet maximum weight in lb is 50

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

During the Florida-Georgia Classic, October 30 and 31, 2015, room occupancy is limited to a maximum of 4 guests in a Queen/Queen and 3 guests in a King room. Guests will be asked to register for wrist bands at check-in. Only guests registered to the hotel with a wrist band will be allowed access to guestroom floors. For faster check-in, please ensure that all guests check in together, and provide all guest names prior to arrival. For more details, please contact the office using the information on the reservation confirmation received after booking.

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Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between USD 4.50 and USD 19.95 per person (approximately)
  • Self parking fee: USD 15 per day (in/out privileges)
  • Valet parking fee: USD 20 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Deposit: USD 50 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
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