Get an overview of this hotelJacksonville hotel in North Jacksonville with free breakfast and free airport shuttle


Located in North Jacksonville, this hotel is 0.8 mi (1.3 km) from River City Market Place and 2.6 mi (4.2 km) from Oceanway Community Center. Pecan Park Flea and Farmers' Market and Catty Shack Ranch Wildlife Sanctuary are also within 6 mi (10 km).

Hotel Features

Along with a fitness center, this smoke-free hotel has a coffee shop/café and a 24-hour business center. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include laundry facilities, a computer station, and a picnic area.

Room Amenities

All 100 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and LCD TVs with cable channels. MP3 docks, coffee makers, and hair dryers are among the other amenities available to guests.

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3.6 out of 5
78% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
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frig,neighbor,cleanliness,size,pillows etc.

1 out of 5
by from michigan
Posted Feb 14, 2017
Pros: The clerk gave me a map.
Cons: Everything.
Location: That was ok. Lots of shops up the road.
Asked to check-out. Hotel never had a manager available for Expedia to talk to. Bathroom door wouldn't stay open to use a night lite (I'm diabetic.) The frig kept pinging. I unplugged it. The guy above me kept his kid running across the floor. I moved upstairs. Only to get next to someone who sleeps with their tv on all night. I complained. The next night was the same. The containers in the tub to hold shampoo body wash, etc were near empty so I bought my own. The pillows were to soft( not the hotels fault) but there were cups and trash behind the frig. Just NOT happy about the whole experience there. Would NEVER recommend this hotel to anybody. EVER..
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Not what I thought.....

1 out of 5
Posted Feb 13, 2017
The hotel staff on evenings and check in very helpful, polite, friendly and went out of there way to assist you. Location was good when we had a long day of travel off the road. Hotel was dated in decor and on close Inspection a little dirty to my standards, clientele very rowdy and noisy, walls seems to be paper thin and the breakfast was really a joke as most of the construction workers took it for there lunch. When checking out the desk clerk was more interested in her phone then about me standing at the desk. Overall I would never go back there again!
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Decent hotel but not great.

3 out of 5
by from Texas
Posted Feb 3, 2017
This hotel is decent for a one or two night stay and the price is cheap. We recently stayed for two nights while visiting the Jacksonville area before taking a cruise. The room was very small compared to most hotel rooms. The bed wasn't the most comfortable but it wasn't terrible either. Breakfast is just continental so don't expect a whole lot. I know this wasn't the hotels fault but it ruined our stay. On the second night of our stay we had some neighbors who were literally arguing for hours. This began sometime around 10:30 or 11pm. I finally called the front desk around 2am to report it because we were trying to sleep but kept getting woke up by the noise. The woman on the phone apologized but I am not sure what was done. We finally turned the fan on the AC to run continuously so the noise from that drowned out the noise from the other room. This probably isn't a normal occurance but it ruined our stay because of the lack of sleep. Thankfully it was our last night there.
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3 out of 5
Posted Jan 30, 2017
The only thing bad I can say about it was the room had a weird smell. I fixed it with air freshener! And the walls are to thin. I could hear footsteps from above (like living in an apartment) and my neighbors kept slamming their door shut. Very clean and comfortable bed. Close to shopping areas!
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3 out of 5
Posted Jan 21, 2017
My stay there could have been better. Hallway smelled like smoke. With me not being a smoker, it bothered me. But i stuck it out because my stay was last minute.
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Good value and reasonably well maintained .

4 out of 5
by from , Ontario , Canada
Posted Jan 19, 2017
Pros: Low price
Cons: Enhance the continental breakfast with a reasonable variety of foods and loose the paper bowls and plates. Remove the bolts from the sliding windows.
No complaints except my room a.c. unit was a bit noisy. This would not have been an issue if the window hadn't been bolted shut.......perhaps motivated by the fear of guests suing the hotel after they've jumped or fallen. Twisted world we live in.
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Good stay

5 out of 5
Posted Jan 16, 2017
Pros: Clean and comfortable
Location: Near strip mall and restaurants, Chipolte, Panda Express, Moe's, etc.
It was a good experience and it was clean and comfortable. I would stay again if in the area. There is a Waffle House and Denny's walking distance.
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Nice and Clean

4 out of 5
by from Atlanta
Posted Jan 15, 2017
Nice hotel, bed was comfortable! When we checked in the hotel staff was awesome but when we checked out the little girl was too busy on her cellphone to notice us and then when she finally saw us she was rude and didn't have good customer service!!!!! But overall hotel was great!!!
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Very Clean hotel and close to the airport

5 out of 5
by from New York
Posted Jan 14, 2017
Pros: Clean friendly staff late check out available
Location: Very close to the airport,Lots of food options, safe area,30 min drive to the Avenues mall ,30 Mins drive to ST. Johns Town Center (LV,TOMMY BAHAMA
This was my second time staying at this hotel and I enjoyed my stay both times. The only issue I found during my second stay was that the Queen room I was in was very different in the overall appearance compared to the King room I previously stayed in. I felt the King rooms have more colors and appealing to the eye, not that the Queen is bad it just lacked the wall art. The walls in the queen room I stayed in were very thin I was able to hear what was going on in the room next to me, I didn't mind this as much because I was able to tune it out. Overall I would recommend this hotel as the staff is always willing to help in anyway and are very friendly, the hotel is clean, the breakfast selection is not the best but it has the basics.
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My stay was wonderful as always

5 out of 5
Posted Jan 9, 2017
Love this hotel it's wonderful and pleasant great staff and wonderful breakfast
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Jacksonville Plaza Hotel & Suites

Hotel Amenities

Hotel Amenities

The hotel offers a coffee shop/café. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and high-speed wireless Internet access is complimentary. This hotel offers access to a 24-hour business center. A roundtrip airport shuttle is complimentary to guests (available 24 hours). This Jacksonville hotel also offers a fitness center, a picnic area, and laundry facilities. Complimentary self parking is available on site.

Jacksonville Plaza Hotel & Suites is a smoke-free property.

  • Free airport transportation 
  • Free breakfast 
  • Coffee shop or café 
  • Elevator/lift 
  • Fitness facilities 
  • Cruise terminal shuttle (surcharge) 
  • Computer station 
  • Laundry facilities 
  • Number of floors - 3 
  • Total number of rooms - 100 
  • Picnic area 
  • Safe-deposit box at front desk 
  • 24-hour business center 
  • Free self parking 
  • Long-term parking (surcharge) 
  • Free parking nearby 
  • Smoke-free property 
  • Television in common areas 
  • Free WiFi 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Laundry facilities  
  • Refrigerator  
  • Microwave  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Long-term parking (surcharge), Free self parking, Free parking nearby

Room Amenities

  • In-room climate control (air conditioning) 
  • Air conditioning 
  • Phone 
  • Refrigerator 
  • Coffee/tea maker 
  • Microwave 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • Desk 
  • Cable TV service 
  • Iron/ironing board (on request) 
  • MP3 docking station 
  • Free WiFi 
  • Blackout drapes/curtains 
  • Shower/tub combination 
  • LCD TV 
  • Connecting/adjoining rooms available 
  • Cribs/infant beds (surcharge) 
  • Rollaway/extra beds (surcharge) 

Where to Eat

A complimentary continental breakfast is served each morning between 6 AM and 9 AM.


Start your day with a free continental breakfast, available daily from 6 AM to 9 AM.

Nearby Things to Do

Recreational amenities at the hotel include a fitness center.


If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies


Minimum check-in age is 21

Check-in time ends at 6 AM

Check-in time starts at 3 PM

Special check-in instructions:


Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Cribs (infant beds) are available for USD 10.00 per night.


  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Early check-in fee: USD 25.00
  • Late check-out fee: USD 10.00/hour
  • Crib (infant bed) fee: USD 10.00 per night
  • Rollaway bed fee: USD 10.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Jacksonville Plaza
  • Jacksonville Plaza Hotel
  • Jacksonville Plaza Hotel And Suites
  • Jacksonville Plaza Hotel Jacksonville

We should mention

This property offers transfers from the cruise terminal and airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.