COULD NOT SPEAK GOOD ENGLISH. HAD TO TELL HER MY NAME 7TIMES DURING CHECK IN. HAD A RESERVATION FOR PARTY OF 3,WAS GIVE ROOM FOR 2. SO HAD TO GO BACK DOWN AND CHANGE ROOMS. ALSO ASK ABOUT STAYING ANOTHER NIGHT. SHE TOLD ME THE PRICE FOR SECOND NIGHT WOULD BE DOUBLE WHAT I PAID FOR THE 1ST NIGHT AND I WOULD HAVE TO CHANGE ROOMS.
Comment from Hotel Management
Sep 28, 2016 by Bob P, Hotel Management
I’ve received your review of La Quinta Jacksonville. Looks like we dropped the ball on meeting your expectations.
I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our operation.
Rest assured your comments will be shared with our team, and it’s through comments such as yours that we’re able to improve. Thanks again for your time, and hope we’ll see you back with us at La Quinta Inn and Suites once again.