Ratings based on 338 Verified Reviews

4.1 out of 5
85% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Heflin ,La

Clean and friendly I will stay there again

Posted Dec 28, 2016
We stayed over the Christmas holiday and the staff was great . Our room was clean ,they have a washer & Dryer on site which was great when you stay 5 days . We will definantly be staying there again thanks microtel staff y'all were great!
Comment from Hotel Management
Dec 30, 2016 by Stephen Shepard, FDM, Hotel Management
Thank you so much for your feedback! It is our most sincere desire to see the expectations of our guests exceeded during their time with us, and we take such great pleasure at hearing when we are successful in that most important endeavor. It is the voice of our guests which provides the true measure of our ability to excel, and our will to do so which defines us. Thank you again for your kind words!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 24, 2016
It was a quick stay but it was comfort. It was a good experience, but will like to be more clean.
Comment from Hotel Management
Dec 27, 2016 by Stephen Shepard, FDM, Hotel Management
Thank you so much for taking the time to write! Our guests feedback is extremely valuable, indicating in the most true sense how our efforts should be directed to achieve the greatest results possible! It is our constant focus to ensure the expectations of each guest are exceeded every time, and we look to you for inspiration to reach that goal. Thank you again!
4 out of 5
Recommended
for Everyone
by A verified traveler from Asheville, NC

Ok for overnight

Posted Dec 19, 2016
Pros: Nice staff, close to airport and interstate.
Cons: Room and grounds were okay. Just not much for kids to do, pool not heated. We were disappointed that there wasn't a waffle maker at breakfast.
Location: Airport, and shopping just down the road. Close to interstate to resume travels...
Hotel was okay, would only recommend for an overnight (not an extended stay).
Comment from Hotel Management
Dec 21, 2016 by Stephen Shepard, FDM, Hotel Management
Thank you so much for your feedback! Your voice is essential to the succuss of our efforts, as it serves as the measure by which we judge our success. We are working within the framework provided by our brand to bring to you new and delicious selections from our breakfast menu, and look forward to sharing these with you during your next visit! Thank you again for writing!
4 out of 5
Recommended
for Everyone
by A verified traveler from Ottawa, Canada

Posted Dec 15, 2016
I was impressed by the room, it was very nice and cozy.
Comment from Hotel Management
Dec 16, 2016 by Stephen Shepard, FDM, Hotel Management
Thank you so much for taking the time to write! Our guests feedback is extremely valuable, indicating in the most true sense how our efforts should be directed to achieve the greatest results possible! It is our constant focus to ensure the expectations of each guest are exceeded every time, and we look to you for inspiration to reach that goal. Thank you again!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 11, 2016
Just needed it for one night. Comfy and pleasant. would recommend
Comment from Hotel Management
Dec 13, 2016 by Stephen Shepard, FDM, Hotel Management
Thank you so much for taking the time to write! Our guests feedback is extremely valuable, indicating in the most true sense how our efforts should be directed to achieve the greatest results possible! It is our constant focus to ensure the expectations of each guest are exceeded every time, and we look to you for inspiration to reach that goal. Thank you again!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to the airport

Posted Dec 6, 2016
Pros: Clean and convenient
The room was clean. The check in and check out process was efficient.
Comment from Hotel Management
Dec 9, 2016 by Stephen Shepard, FDM, Hotel Management
Thank you so much for taking the time to write! Our guests feedback is extremely valuable, indicating in the most true sense how our efforts should be directed to achieve the greatest results possible! It is our constant focus to ensure the expectations of each guest are exceeded every time, and we look to you for inspiration to reach that goal. Thank you again! Ben Murray, General Manager, Microtel by Wyndham @ Jacksonville International Airport
1 out of 5
by A verified traveler

Very disappointed.

Posted Dec 2, 2016
Pros: Location
Cons: Everything concerning the cleanliness of the rooms. After seeing one dirty one you suspect that all of them are the same.
After an 7 hour drive to get to my room and arrive at 11pm we were tired and ready to relax. Unfortunately the hotel wasn't ready for us. First room was dirty. Pulled sheets back and there was long blonde strands of hair and black curly hair. The bathroom floor was sticky. They moved us to another room and still there was hair under sheets, sink was stopped up and commode was loose to the floor. We changed the bedding, went to sleep and next morning contacted the desk. They moved us to another room stating that the commode need to be fixed. Yeah. Finally on the third try they got it right. We were celebrating 33 years of marriage and this will be what we remember on this trip. They should inspect every room to make sure that they are ready for customers before they are assigned.
Comment from Hotel Management
Dec 9, 2016 by Stephen Shepard, FDM, Hotel Management
Thank you so much for writing! We take pride in our ability to exceed the expectations of our guests, a goal we failed to achieve during your recent arrival, for which I apologize. First impressions are important - and the efforts of our team notwithstanding we dropped the ball. Additionally, thank you for calling into focus those efforts in the drive to achieve your complete satisfaction! We hope to have another opportunity to serve you very soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Great new hotel or at least it seemed brand new.

Posted Nov 27, 2016
Booked this last minute for my overnight stay before my early morning flight. The room was very new, clean and comfortable; the bathroom was big. Free bus shuttle was already there when we left at 4:30 a.m. I would highly recommend this place!!
Comment from Hotel Management
Nov 29, 2016 by Stephen Shepard, FDM, Hotel Management
Thank you so much for the kind words! We take such great pleasure at hearing when our guests time with us is rewarding! We post all of our guests reviews for the team to view in the hopes that your effort spent in responding is actually taken into account by those who form the experience. It was a pleasure serving you during your visit, and we hope to have another opportunity very soon! Thank you again!
5 out of 5
Recommended
for Everyone
by A verified traveler from San Diego, United States of America

Quiet and peaceful.

Posted Nov 24, 2016
Staff was so attentive. On call food was Aldo great. They are quick.
Comment from Hotel Management
Nov 29, 2016 by Stephen Shepard, FDM, Hotel Management
Thank you so much for the kind words! We work every day to ensure the highest possible quality service is provided to our guests, and thoroughly enjoy hearing when those efforts are recognized! Your feedback is posted so that our team can hear your voice, as it provides the constant motivation to continue improving! Thank you again for responding! We hope to see you again very soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Great

Posted Nov 20, 2016
Very good, would redem to others. DCCC CD's DCCC CXC
Comment from Hotel Management
Dec 16, 2016 by Stephen Shepard, FDM, Hotel Management
Thank you so much for your feedback! We truly enjoy hearing when our efforts have a positive impact on our guests time with us! Our desire is to see your expectations not simply being met, but exceeded every time, and our focus is on achieving that goal. Thank you again for taking the time to write, and we hope to see you again very soon!