Ratings based on 577 Verified Reviews

4.3 out of 5
90% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Great all around resort

Posted May 31, 2017
Great overall resort that caters to family and work
Comment from Hotel Management
Jun 9, 2017 by Hotel Management, Hotel Management
Thank you for taking the time to share your recent experience with us. We are so thrilled to read that you enjoyed your overall stay. We look forward to welcoming you back soon!
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice landscape, dated rooms

Posted May 24, 2017
The grounds are beautiful and I heard the main building was recently redone. I stayed in the villas and it felt a little like a motel. Small rooms, felt dated, and had some mosquitos. Though the bugs were expected since it's near a lagoon
Comment from Hotel Management
Jun 9, 2017 by Hotel Management, Hotel Management
Thank you for taking the time to share your honest and valuable feedback with us. While we are pleased to read that you enjoyed our beautiful property, we're disappointed that your overall stay did not exceed your expectations. We would love the opportunity to improve upon your experience on a future visit.
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Business trip with family

Posted Apr 22, 2017
Pros: I like the location and proximity to shopping and the beach and golf courses.
Location: This is near Publix and one of the best I have seen as well as great restaurants like the Aqua Grill. It is near the beach.
I had a great stay and the family was able to enjoy has well and had plenty to do in and around the hotel.
Comment from Hotel Management
Apr 27, 2017 by Vicky V, Guest Relations Manager , Hotel Management
Thank you for taking the time to share your feedback with us, Eric! We are thrilled to read that you enjoyed our location and close proximity to local attractions and amenities. We look forward to welcoming you and your family again for another fantastic stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Pretty and relaxing

Posted Apr 5, 2017
We really enjoyed our stay. It was our first time here. Everyone was nice.
Comment from Hotel Management
Apr 13, 2017 by etx-kmaltby, Hotel Management
Thank you for taking the time to share your recent experience with us. We are thrilled to read that you enjoyed your stay and thank you for sharing your wonderful moments with us. We look forward to welcoming you again.
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Amazing! everyone made us feel so welcome.

Posted Mar 14, 2017
Beautiful resort! Loved the private beach! The restaurants were fabulous! Bed very comfortable! Grounds perfect!
Comment from Hotel Management
Mar 18, 2017 by etx-kmaltby, Hotel Management
Thank you for taking the time to share your experience with us, Barb! We are thrilled to read that you enjoyed our resort and found us to be beautiful and have loved our private beach, restaurants and beds to comfortable. We look forward to welcoming you back for a seamless 5-star experience.
3 out of 5
by A verified traveler

Posted Mar 13, 2017 on Hotels
Room was not ready at check in time. I was told i could have a one queen bed room if i really needed a room right away. I reserved a two bed suite. When I asked the price difference I was told there wasnt one. The room was nice, but for the money I spent I expect it to be clean and ready at 4 for checkin.
Comment from Hotel Management
Mar 18, 2017 by General Manager, Hotel Management
Thank you for sharing your experience with us. While we are thrilled to have hosted you, we are saddened to read that your check-in process was less than desirable. This is certainly not the service and welcome that we are known for. We have passed along your feedback to our team and hope the opportunity to welcome you and give you the 5-star experience that you deserve.
5 out of 5
by Wayne

Great Hotel especially for Golfers

Posted Feb 28, 2017 on Hotels
We had a great time at the Marriott Sawgrass. We took our oldest Grandson for a golfing vacation during their Winter School Break. Our Grandson really enjoyed the Breakfast Buffet and our Servers Dena and Ashley and Alana were GREAT. And Chef Matt at the omelette station really went above and beyond with his service to our Grandson as he took him on a tour of the kitchen and gave him a Chef Hat and a Spatula he used in making his omelettes. And of course the other hotel amenities were great as well. This is our first visit to the Marriott Sawgrass and it will definitely not be our last.
Comment from Hotel Management
Mar 1, 2017 by General Manager, Hotel Management
Thank you for taking the time to share your experience with us, Wayne! We are thrilled to read that you had an excellent experience with your grandson and that he enjoyed the many facets of our property. Thank you for your kind comments about chef and amenities. We hope the opportunity to welcome you both back for another memorable stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Huntsville, AL

Great Hotel, close to beach and golf

Posted Jan 19, 2017
Pros: Great spa and dining.
Location: shopping, golf, beach and dining.
TPC Sawgrass is the best course I have ever played.
Comment from Hotel Management
Feb 28, 2017 by Vicky V, Guest Relations Manager, Hotel Management
Thank you for taking the time to share your experience with us, Dan. We are thrilled to read that you enjoyed our spa, shopping, golf, beach and dining options. We look forward to welcoming you again soon.
5 out of 5
by A verified traveler

Posted Jan 18, 2017 on Hotels
Comment from Hotel Management
Mar 1, 2017 by General Manager, Hotel Management
Thank you for taking the time to provide us with your constructive feedback! We hope to welcome you back again.
5 out of 5
by Margo

Posted Jan 4, 2017 on Hotels
Went for a college bowl game in Jacksonville...our team didn't win but our accommodations made up for the loss! Would give our stay a 10 out of 10 if it were not for the beach club...several things were closed for remodeling which was a shame. I would recommend highly recommend this property. If you want to see or play the Sawgrass TPC this is the place to be. Great area with lots of resturants and shopping.
Comment from Hotel Management
Feb 28, 2017 by General Manager, Hotel Management
Thank you for sharing your experience with us, Margo. We are thrilled to have had the opportunity to host you and that our property made up for your team loss. Thank you for your kind comments about our Cabana Beach Club and golf course. We hope the opportunity to welcome you again for another memorable experience.