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Overview of Sheraton Jacksonville Hotel

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Indoor pool
Indoor pool
Pillowtop beds, desk, laptop workspace, blackout drapes
Pillowtop beds, desk, laptop workspace, blackout drapes

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet Friendly
  • Air Conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays

Explore the area

    Popular LocationSt. Johns Town Center2 min drive
    Popular LocationSaint Vincent's Medical Center Southside5 min drive
    Popular LocationUniversity of North Florida5 min drive
    AirportJacksonville, FL (JAX-Jacksonville Intl.)28 min drive
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  • Traditional Room, 1 King Bed, Non Smoking

    5/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsTraditional Room, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Non Smoking

    4/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Non Smoking
  • Executive Suite, 1 King Bed, Non Smoking, City View

    Room amenities

    • Sleeps 4
    • 1 King Bed
    More detailsExecutive Suite, 1 King Bed, Non Smoking, City View
  • Executive Suite, 1 King Bed, Non Smoking, City View

    Room amenities

    • City view
    • Sleeps 4
    • 1 King Bed
    More detailsExecutive Suite, 1 King Bed, Non Smoking, City View
  • Club Room, 2 Queen Beds, Non Smoking

    5/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More detailsClub Room, 2 Queen Beds, Non Smoking
  • Traditional Room, 2 Queen Beds, Non Smoking

    4.9/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More detailsTraditional Room, 2 Queen Beds, Non Smoking

About this area

Jacksonville

Located in Jacksonville, Sheraton Jacksonville Hotel is in the business district. Florida Theatre and Fort Caroline National Memorial are local landmarks, and some of the area's attractions include Hands on Children's Museum and Adventure Landing. Looking to enjoy an event or a game while in town? See what's happening at VyStar Veterans Memorial Arena or TIAA Bank Field. Practice your golf swing with lessons and a golf course nearby, or enjoy other activities in the great outdoors, such as hiking/biking trails.
Visit our Jacksonville travel guide
Popular Location

What's nearby

  • St. Johns Town Center - 2 min drive
  • Saint Vincent's Medical Center Southside - 5 min drive
  • University of North Florida - 5 min drive
  • Mayo Clinic Florida - 9 min drive
  • Memorial Hospital Jacksonville - 10 min drive

Getting around

  • Jacksonville Station - 22 min drive
  • AirportJacksonville Intl. Airport (JAX) - 28 min drive

Restaurants

  • Bold City Grill — 1 min walk
  • BJ's — 10 min walk
  • Cooper's Hawk Winery & Restaurant — 17 min walk
  • Brio — 19 min walk
  • Moxie Kitchen — 19 min walk

About this property

Sheraton Jacksonville Hotel

Suburban Jacksonville hotel in Southside, near St. Johns Town Center
This smoke-free hotel features a restaurant, an indoor pool, and a fitness center. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and a free shopping center shuttle. Additionally, a bar/lounge, a coffee shop/café, and a snack bar/deli are onsite. All 159 rooms provide free WiFi and free wired Internet, flat-screen TVs with cable channels, and conveniences like refrigerators and coffee makers. Guests will also find pillowtop beds, first-run movies, and room service.
Sheraton Jacksonville Hotel offers 159 accommodations with coffee/tea makers and designer toiletries. Beds feature pillowtop mattresses. 42-inch flat-screen televisions come with premium cable channels and first-run movies. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and microwaves can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of Commitment to Clean (Marriott)
Follows industry sanitization guidelines of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking
  • Electric car charging station
  • Free area shuttle up to 3 mi
  • Free shopping center shuttle

Food and drink

  • To-go breakfast available for a fee weekdays 6:30 AM–9:00 AM: USD 4.00-10.00 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool

Family friendly

  • Dry cleaning service
  • Free area shuttle
  • Indoor pool
  • Laundry facilities
  • Microwave (on request)
  • Refrigerator
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • German
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms
  • Conference center (6000 square feet of space)

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • In-room accessibility
  • Lever door handles
  • Roll-in shower
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas
  • Renovated entire property - February 2017
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Pillow-top mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower

Entertainment

  • 42-inch flat-screen TV
  • Cable channels
  • First-run movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 3 AM
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 4.00 and USD 10.00 per person (approximately)
  • Late check-out fee: USD 100 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions; guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Jacksonville Sheraton
Jacksonville Sheraton Hotel
Sheraton Hotel Jacksonville
Sheraton Jacksonville
Sheraton Jacksonville Hotel
Quality Suites Oceanfront Hotel Jacksonville Beach
Sheraton Jacksonville Hotel Jacksonville
Jacksonville Sheraton
Sheraton Jacksonville
Sheraton Jacksonville Hotel Hotel
Sheraton Jacksonville Hotel Jacksonville
Sheraton Jacksonville Hotel Hotel Jacksonville

Frequently asked questions

Can I cancel my reservation for free at Sheraton Jacksonville Hotel and receive a full refund?
Yes, Sheraton Jacksonville Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Sheraton Jacksonville Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Sheraton Jacksonville Hotel?
As of Nov 24, 2020, prices found for a 1-night stay for 2 adults at Sheraton Jacksonville Hotel on Nov 27, 2020 start from $87, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Sheraton Jacksonville Hotel have a pool?
Yes, this property has an indoor pool.
Is Sheraton Jacksonville Hotel pet-friendly?
Yes, pets are allowed at this property.
How much is parking at Sheraton Jacksonville Hotel?
Self parking is free at this property.
What time is check-in at Sheraton Jacksonville Hotel?
Check-in is from 3:00 PM - 3 AM.
What time is check-out at Sheraton Jacksonville Hotel?
Check-out is at 11 AM. Late check-out is available for USD 100 (subject to availability).
Where is Sheraton Jacksonville Hotel located?
Located in Southside, this hotel is 1.3 mi (2.1 km) from St. Johns Town Center and 2.7 mi (4.4 km) from Morocco Shrine Center. University of North Florida and Saint Vincent's Medical Center Southside are also within 6 mi (10 km).
4.5
Wonderful
5 - Excellent
297
4 - Good
111
3 - Okay
21
2 - Poor
7
1 - Terrible
7

4.6/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Business traveler, Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Access to route 202, competitive rates, excellent exercise room, clean rooms, helpful staff
Stayed 2 nights in Sep 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

5/5 Excellent

Traveled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent no complaints
Stayed 1 night in Aug 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was just okay
Overall great experience
Stayed 2 nights in Jul 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the Nicest Hotels I've Ever Stayeed In
Our Trip was wonderful. The only thing we didn't care for was the shower curtains were not long enough and water got all over the floor when we took our showers.
Stayed 2 nights in Jul 2020

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