Get an overview of this hotel3.5-star family-friendly hotel near St. Johns Town Center


This family-friendly Jacksonville hotel is located in the business district, within 3 mi (5 km) of St. Johns Town Center and University of North Florida. Morocco Shrine Center is 2.7 mi (4.3 km) away.

Hotel Features

A restaurant, an indoor pool, and a fitness center are available at this hotel. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and a free shopping center shuttle. Additionally, a bar/lounge, a coffee shop/café, and a snack bar/deli are onsite.

Room Amenities

All 159 rooms offer free WiFi and free wired Internet, plus pillowtop beds and flat-screen TVs with cable channels. Other amenities available to guests include room service, coffee makers, and first-run movies.

Hotel Amenities

Hotel Amenities

Sheraton Jacksonville Hotel features an indoor pool and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/café, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary high-speed wired and wireless Internet access.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 6000 square feet (557 square meters) include a conference center. This family-friendly hotel also offers a terrace, tour/ticket assistance, and multilingual staff. An area shuttle within 5 mi and a shopping center shuttle are complimentary for guests. Onsite self parking is complimentary.

Sheraton Jacksonville Hotel has designated areas for smoking.

  • 24-hour front desk 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Coffee/tea in common areas 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Concierge services 
  • Conference space 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • Fitness facilities 
  • Gift shops or newsstand 
  • Laundry facilities 
  • ATM/banking 
  • Meeting rooms 5 
  • Multilingual staff 
  • Number of floors - 6 
  • Total number of rooms - 159 
  • Terrace 
  • Picnic area 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Snack bar/deli 
  • Conference space size (meters) - 557 
  • Free self parking 
  • Indoor pool 
  • Television in common areas 
  • Wedding services 
  • Free shopping center shuttle 
  • Designated smoking areas 
  • Tours/ticket assistance 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Year Built 2008 
  • Free area shuttle 
  • 24-hour business center 
  • Conference space size (feet) - 6000 
  • Conference center 
  • Number of meeting rooms - 8 
  • Number of buildings/towers - 1 

Family Friendly Amenities

  • Family Hotel  
  • Indoor pool  
  • Free Wi-Fi  
  • Area shuttle (complimentary)  
  • Snack bar/deli  
  • Laundry facilities  
  • Refrigerator (on request)  
  • Microwave (on request)  


Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet


Free self parking

Room Amenities

  • Air conditioning 
  • Premium TV channels 
  • Designer toiletries 
  • Flat-panel TV 
  • HDTV 
  • Blackout drapes/curtains 
  • In-room climate control (air conditioning) 
  • Coffee/tea maker 
  • Free toiletries 
  • Desk 
  • Phone 
  • Hair dryer 
  • Daily housekeeping 
  • Iron/ironing board 
  • Microwave (on request) 
  • Refrigerator (on request) 
  • Private bathroom 
  • Shower only 
  • Room service (limited hours) 
  • Connecting/adjoining rooms available 
  • Rollaway/extra beds (free) 
  • Cable TV service 
  • Free WiFi 
  • Free wired high-speed Internet 
  • First-run movies 
  • Pillowtop mattress 

Where to Eat

Breakfast is available for a surcharge and served each morning between 7 AM and 9:30 AM.

Bold City Grill - This family restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Things to Do

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Scuba diving nearby 
  • Surfing/boogie boarding nearby 
  • Windsurfing nearby 
  • Water skiing nearby 
  • Snorkeling nearby 
  • Hiking/biking trails nearby 
  • Golf lessons available nearby 


To make special requests for accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies


Check-in time ends at 3 AM

Minimum check-in age is 21

Check-in time starts at 3 PM


Check-out time is 11 AM

Payment types


  • Pets stay free
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • Minimum Spring Break check-in age is 21 years old.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

No cribs (infant beds) available

Pets allowed (no fees)


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between USD 3.95 and USD 14.95 per person (approximately)
  • Late check-out fee: USD 100
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Jacksonville Sheraton
  • Jacksonville Sheraton Hotel
  • Sheraton Hotel Jacksonville
  • Sheraton Jacksonville
  • Sheraton Jacksonville Hotel
  • Quality Suites Oceanfront Hotel Jacksonville Beach

We should mention

Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

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