Thank you so much for taking the time to comment on your stay with us at Sleep Inn & Suites in Jacksonville, NC. It means so much that we were able to give you a 5 out of 5 experience. We look forward to seeing you again soon!

Thank you so much for leaving a review regarding your recent stay with us. I am so sorry to hear that your experience was anything other than exceptional. I have shared your comments regarding the mold in the shower and stained desk chair with our housekeeping department. I would like to assure you that these concerns are being handled very promptly. Please accept my apologies once again. I hope we have another chance to provide you with a more comfortable stay.

Thank you for taking the time to leave comments regarding your experience with our property. I would like to apologize on behalf of my staff for this experience. However, I have looked into your reservation and discovered that you did not arrive for your April 3rd reservation. Therefore, you were still charged the no-show fee. There are no notes on our end or on Expedia that indicate you attempted to change or cancel your reservation until after your arrival date. Since your reservation had a 24 hour cancellation policy and it was not canceled by 3pm on April 2nd, you were still responsible for the payment. That is the reason a refund was not issued. There are also notes indicating that you were yelling at both of my staff who answered your phone calls. However, I will definitely have a conversation with my staff to ensure that these types of situations are handled differently in the future to prevent the escalation of emotions on both ends. Thank you again for submitting comments relating to your reservation.

Thank you so much for sharing your feedback regarding your recent stay with us. I am so glad that you experienced friendly staff and cleanliness while you were here. I looked into your reservation to see why your room was not serviced during your stay. Unfortunately, we are short-staffed at the moment and the two days that your room did not get serviced, each housekeeper that we have had 10+ checkouts each. Therefore, stayover service was not able to get done. However, front desk always has towels to provide if you ever need to exchange towels during your stay. Again, I am sorry that you experienced this and your comments will be shared with our housekeeping department to better handle these situations in the future.

Thank you for taking the time to leave comments regarding your stay. I am sorry to hear that you did not enjoy your stay with us. I will inform housekeeping of your concerns to ensure that they are addressed immediately. Again, I thank you for your feedback so that we are able to correct these issues.

Thank you for taking the time to leave us an online review. I am glad to hear that everything during your stay was clean and staff was attentive. However, I am sorry to hear that your room had an unpleasant odor and there were a couple of maintenance issues during your stay. Rest assured that our housekeeping and maintenance departments have been made aware in order to properly remedy the situation. Again, thank you for your feedback and we hope for another chance in the future to provide you with more comfortable lodging.

Thank you so much for taking the time to fill out an online survey regarding your recent stay with us here at Sleep Inn & Suites in Jacksonville, NC. Our guest's experiences are very important to us as we constantly work to improve our offerings for our guests. That is why we are very happy to see that you were able to enjoy your stay with us. Thank you again and we look forward to hosting you in the future.

Thank you so much for taking the time to submit an online survey. I am so sorry to hear that your stay fell short of your expectations. I have made our maintenance department aware of the ceiling and A/C issues you had in your first room. Rest assured that this room is under the proper repairs. I have also contacted our window contractor to fix the windows in the second room you stayed in. Our maintenance department has also been made aware of the paint drips that you discovered in the room in order to remove them. We sincerely apologize for that appearance. Again, I am sorry to hear that your experience was not 100% positive. I hope that we can have another chance in the future to provide you with more comfortable lodging.

Thank you so much for taking the time to fill out an online survey regarding your recent stay with us here at Sleep Inn & Suites in Jacksonville, NC. Our guest's opinions are very important to us as we constantly work to improve our guest's experiences. That is why we are very happy to see that you were able to enjoy a nice and quiet stay while you were here. Thank you again and we hope to see you again in the near future for all of your lodging needs.

Thank you so much for taking the time to fill out an online review! We appreciate you recognizing our excellent service, and we are glad to hear such kind words. Your feedback will be shared with the team to serve as encouragement as we strive to continuously improve our guest experience. Thank you again and we hope to see you again in the near future.

I want to say thank you for taking the time to complete a survey! As service is the only product that we sell, creating rewarding experiences for our guests is our only goal. We appreciate you taking the time to provide feedback regarding your experience with our property. We look forward to seeing you again in the future.

I want to say thank you for taking the time to complete a survey! Comments from our guests enable us to continually improve and exceed standards. We appreciate you taking the time to provide feedback regarding your comfortable experience with our property. We look forward to seeing you again in the future.

Thank you for taking the time to fill out an online survey regarding your recent stay with us. We strive to provide a clean and comfortable stay for all of our guests. I am very happy to hear that you experienced a positive stay with us. Thank you for such a kind review and we hope to see you again soon.

Thank you for taking the time to fill out an online survey regarding your recent stay with us. We strive to provide a clean and comfortable stay for all of our guests. I am very happy to hear that you experienced a positive stay with us. Thank you for such kind words and we hope to see you again soon.

Thank you so much for taking the time to fill out an online survey regarding your recent stay with us here at Sleep Inn & Suites in Jacksonville, NC. I am happy to see that you were able to confidently score us at a 5 out of 5. Our guest's experiences are important to us, so I am glad that you had such a positive experience. Thank you again and we hope to see you again in the near future.

Thank you so much for taking the time to fill out an online survey regarding your recent stay with us. I am sorry to hear that your stay was less than exceptional. I looked into your account and it does not show a double charge. It shows where we pre-authorized the first night of your stay, and then authorized the remaining amount of your stay when you arrived on property. However, depending on your bank, the charges on your account may look different. I can assure you that anything that appears to be an extra charge will fall back into your account as it is an authorization rather than a posted sale. I appreciate your understanding and patience in this matter as I know authorizations can be quite frustrating. Again, I apologize for any inconvenience and hope for another chance to provide you with a more comfortable stay in the future.

Thank you so much for taking the time to share your feedback regarding your recent stay with us. I am glad to see that you had a mostly positive experience. Thank you again and we look forward to seeing you again in the future.

Thank you so much for taking the time to leave a review regarding your stay with us. I am sorry to see that we did not 100% meet your satisfaction while you were staying with us. Please feel free to respond back or contact us to share any specific feedback that you have. We use feedback like yours to continuously improve our guest's experiences, so it is very much so appreciated. Thank you again and we look forward to another chance in the future.

Thank you so much for taking the time to fill out a survey regarding your stay with us. I am so happy to see that you had a 5 out of 5 star experience. Providing our guests with a positive stay is what we strive for, so I am glad to know that is exactly what you experienced. Thank you again for your very kind review and we hope to see you again soon.

I want to say thank you for taking time to complete a survey. We appreciate you recognizing our service, and we are glad to hear from you. We thank you for your business hope to see you again.

LaTarrance, thank you for your feedback on your recent stay with us. We are very pleased to have your 4 star review! We hope to see you again soon.

Loria, I am so glad to hear that you loved everything about your recent stay at our property. Thank you for such positive feedback. We hope to see you again soon!

Loria,I am thrilled to hear that our staff were so good to you. We always strive to provide quality customer service here at our property. I will be passing along your praise to the team!

Thank you so much for leaving such a positive review regarding your recent stay with us at Sleep Inn & Suites in Jacksonville, NC. We take our guest's opinions very seriously and I am so happy to see that we were able to give you an exceptional experience. If you have any future lodging needs, we would be happy to host you again. Again, thank you so much for taking the time to provide your feedback.

Thank you for taking the time to leave an online review regarding your recent stay with us. I am sorry to hear that your stay was anything other than exceptional. If there is anything specific that we could have done to improve your stay, please let us know so that we are able to remedy it for future guests. I hope that you can give us another chance to provide you with a more comfortable stay in the future.

I want to thank you for taking the time to complete a Survey. We appreciate you recognizing our excellent service, We thank you for your business and we hope to see you again.

I want to say thank you for taking the time to complete a survey, we appreciate you recognizing our excellent service. We thank you for your business and we hope to see you again.

Hello Amanda, I am so sorry to hear about what you experienced during your stay with us. I will be sure to address the concern regarding the odor with our housekeeping department to ensure that this does not happen in the future. I am also so sorry to hear that the staff were not friendly during your stay. We strive to provide excellent guest services to all of our valued guests and I am disappointed we were not able to offer you that during your stay with us. I will be sharing your feedback with my staff, as we take your review very seriously. It is always our goal to continuously improve our guest experience. Thank you so much for your feedback and I hope we have a chance to make things right for you in the future.

Thank you so much for taking the time to leave such a positive review regarding your recent stay with us here at Sleep Inn & Suites in Jacksonville, NC. I am happy to see that you had a comfortable stay with us and we look forward to hosting you again in the near future.

Thank you so much for your kind review regarding your recent stay at Sleep Inn & Suites in Jacksonville, NC! I will be sure to share your review with my team. I am so glad that you enjoyed our quiet and smoke-free property. We look forward to seeing you again soon.

Thank you so much for taking the time to submit a survey. We are so happy to see that you had a positive stay with us here at Sleep Inn & Suites in Jacksonville, NC. We look forward to seeing you again soon!

Thank you so much for taking the time to share some comments regarding your recent stay at Sleep Inn & Suites in Jacksonville, NC. Service excellence is what we strive for and we are so happy to hear that we were able to provide just that during your stay. I have shared your feedback with my staff and they join me in giving thanks. We look forward to seeing you soon for any of your lodging needs.

Thank you so much for taking the time to complete a survey and sharing your comments regarding your recent stay at Sleep Inn & Suites in Jacksonville, NC. Such kind words about your easy check in, how nice the front desk associate was, and the clean and comfortable room you stayed in are very much appreciated. Creating memorable and rewarding experiences for our guests is what we strive for. It is very comforting to know that we were able to provide just that during your stay with us. Thank you again for sharing such a positive review and we hope to see you again soon.

I want to say thank you for taking the time to complete a survey. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. We thank you for your business and we hope to see you again soon.

I want to say thank you so much for filling out a survey about your recent stay at Sleep Inn & Suites in Jacksonville, NC. I am so happy that you had a positive stay and shared such kind words with us. Regarding the bed size, our hotel has only full size and king size beds. I completely understand that a full size bed can be a bit cramped. However, we can provide you with a bit more comfortable of a stay with our king beds. Again, thank you so much for your feedback and we look forward to seeing you again soon.

Let me start off by thanking you for your feedback. Any feedback from guests is much appreciated and used to serve as encouragement as we strive to provide a positive guest experience. I am so sorry that your recent stay was anything but positive. I have addressed your concerns regarding the hot water and broken window with the maintenance department. Due to your very useful feedback, we were able to tackle and resolve these issues in a timely matter. I have also addressed the lack of cleanliness in your room and the dirty jets in the tub with the housekeeping department. Rest assured that the issues you have mentioned in your feedback have been resolved and we will use your feedback as we strive to provide a better guest experience for all of our guests. Thank you again for taking the time to share your comments with us and we hope for another chance to provide you with a more comfortable and relaxing lodging experience in the future.

First, I would like to offer thanks for you taking the time to provide some comments regarding your recent stay with us. I would also like to deeply apologize for the odor of your room and the lack of hot water you experienced during your stay. I understand that these issues are very frustrating to deal with during a hotel visit. Rest assured that appropriate measures are being taken to address the odor problem and prevent future occurrences. Regarding the hot water concern, our maintenance department has looked into this and fixed this issue. We are also taking measures to ensure the water heaters remain in working condition. Again, thank you so much for your feedback and we hope to be able to provide you with a better lodging experience in the future.

Thank you so much for the 5 out of 5 review! Providing a positive experience for our guests is our number one priority. I am so glad that we were able to offer just that to you during your stay here at Sleep Inn & Suites in Jacksonville, NC. We look forward to seeing you again in the near future.

Thank you so much for your valued feedback. Comments from our guests enable us to continually improve and exceed those standards. We appreciate the time taken to share your review of Sleep Inn and Suites in Jacksonville, NC. Thank you again and we hope to see you again soon.

I want to say thank you for taking the time to complete a survey. We appreciate you recognizing our excellent service in such a kind way. We thank you for your business and we hope to see you again soon.

Thank you so much for sharing your comments regarding your recent stay at Sleep Inn & Suites in Jacksonville, NC. I am pleased to hear that everyone you encountered during your stay was pleasant. Regarding the breakfast, it ends at 9am on the weekdays, but we do offer it until 10am on Saturday and Sunday. Once again, thank you for choosing Sleep Inn & Suites in Jacksonville, NC and we hope to see you again in the near future.

Dear Joseph,We would like to thank you for taking the time to complete our online survey about your likelihood to recommend Sleep Inn in Jacksonville, NC to other travelers. Feedback from our valued guests is very important to us and your input helps us in our efforts to providing excellent service.Thank you so much for your business and we look forward to seeing you in the future.Kind regards!

We appreciate you taking the time to submit a survey regarding your recent stay at Sleep Inn & Suites in Jacksonville, NC. I am so glad that you had a positive experience. We look forward to providing you with any of your future lodging needs.

Dear Genia,Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn & Suites Jacksonville near Camp Lejeune.On behalf of our entire team, I would like to apologize for failing to exceed your expectations regarding the poor condition of your room. Your satisfaction is important to us as a valued guest. I would like to assure you that the issues have been addressed with our maintenance and housekeeping departments. I would like to apologize again on behalf of our entire team.We will be using your feedback to make the improvements listed in your feedback, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

I want to say thank you for taking the time to complete a survey. Comments from our guests enable us to continually improve and exceed those standards. Your feedback will be shard with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience.

Dear Luis,Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn & Suites Jacksonville near Camp Lejeune.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your check in process and the smell in your room. Your satisfaction is important to us as a valued guest. I would like to assure you that these issues have been addressed with my front desk and housekeeping departments. I would like to apologize again on behalf of our entire team.We will be using your feedback to make the improvements listed in your feedback, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

I want to say thank you for taking the time to complete an online survey. Your feedback is very important to us as we strive to provide exceptional service to our guests. Thank you so much for your 10 out of 10 rating. We look forward to hosting you in the near future. Thank you again for your feedback.

I want to personally thank you for choosing Sleep Inn & Suites in Jacksonville, NC. I'm disappointed that we were not able to completely meet your satisfaction. Please feel free to reply back to let me know how we can make your next visit a memorable one. I will follow up on all issues you feel we need improvement on to ensure they are well taken care of. Thank you again for filling out an online survey and we are hopeful that you will continue giving us the opportunity to provide lodging services in the future.

Dear Anthony,Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn & Suites Jacksonville near Camp Lejeune.On behalf of our entire team, I would like to apologize for failing to exceed your expectations regarding your check in process. Your satisfaction is important to us as a valued guest. I would like to assure you that this issue has been addressed with my front desk. I would like to apologize again on behalf of our entire team.We will be using your feedback to make the improvements listed in your feedback, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

Thank you so much for taking the time to fill out an online survey regarding your recent stay with us at the Sleep Inn & Suites in Jacksonville, NC. Your feedback has been shared with my team and they join me in my appreciation for your kind rating. I hope to see you again in the near future for any of your lodging needs.