Ratings based on 336 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified ReviewsThey paid and stayed. We double-checked.
by A verified traveler from jacksonville florida
Under constructionPosted Jul 22, 2016
Pros: Room was nice and comfortable.
Cons: Set up a better check in desk while under construction.
I wish Hotels.com would let you know when a hotel is remodeling. Very aggravating to have to look for the check in desk and then wander through a maze to find the elevators. Won't go back.
Posted May 2, 2016 on Hotels
Posted Apr 26, 2016 on Hotels
by A verified traveler from MA
Convenient to any stores and univ of Northern FlorPosted Apr 20, 2016
Very clean. Staff was extremely helpful and kind. Good breakfast.
by Diane from Ohio
Posted Apr 12, 2016 on Hotels
Front desk staff very friendly and helpful; woman who runs breakfast did a great job keeping food prepared and ready for guests.
OkPosted Apr 11, 2016 on Hotels
The bed was really old and slanted, the hotel was booked so we could not change the room.
Comment from Hotel Management
Jul 23, 2016 by Mike, Hotel Management
Dear JoseRaul, Thank you for your comments. I do apologize for any discomfort with your bed during your stay. I understand how frustrating this can be. I have shared your comments with our leadership team as we are always looking for opportunities to improve our accommodations. Thank you again for staying with us and we look forward to hosting you again in the future. Sincerely, Mike - Guest Services
by A verified traveler
Springhill Suites Deerwood -Great placePosted Apr 4, 2016 on Hotels
This hotel is located across the street from a shopping plaza and also in the same plaza as TGI Fridays and other places to go. The hotel was well kept, like most Marriots. The staff was very nice. The room was clean and well stocked, the bed was comfortable. I did not visit the pool. They did serve breakfast, but we ate elsewhere due to schedules. I would definitely stay there again.
by Hannah from Georgia
Great stay!Posted Apr 4, 2016 on Hotels
Our stay was wonderful. The staff was very friendly, room was clean and spacious and the king size bed was super comfortable. I especially loved the fruit infused water in the lobby. We will definitely stay here again during our next trip to Jacksonville.
by Nancy from Savannah
Great visitPosted Mar 22, 2016 on Hotels
Stay was very good
Posted Mar 1, 2016 on Hotels