SureStay Hotel by Best Western Jacksonville South

Photo gallery for SureStay Hotel by Best Western Jacksonville South

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Pillowtop beds, in-room safe, desk, laptop workspace
Pillowtop beds, in-room safe, desk, laptop workspace
Pillowtop beds, in-room safe, desk, laptop workspace
Pillowtop beds, in-room safe, desk, laptop workspace

Overview of SureStay Hotel by Best Western Jacksonville South

SureStay Hotel by Best Western Jacksonville South

2.5 out of 5

3.6/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
5018 University Boulevard West, Jacksonville, FL, 32216

Explore the area

  • Popular LocationSaint Vincent's Medical Center Southside5 min drive
  • Popular LocationMemorial Hospital Jacksonville6 min drive
  • Popular LocationDaily's Place9 min drive
  • AirportJacksonville, FL (JAX-Jacksonville Intl.)25 min drive

Choose dates to view prices

About this area

Jacksonville

Located in Jacksonville, SureStay Hotel by Best Western Jacksonville South is near the airport and near a train station. Museum of Science and History and Jacksonville Museum of Modern Art are cultural highlights, and travelers looking to shop may want to visit St. Johns Town Center and The Avenues. Check out an event or a game at TIAA Bank Field, and consider making time for Jacksonville Zoo and Gardens, a top attraction not to be missed.

What's nearby

  • Saint Vincent's Medical Center Southside - 5 min drive
  • Memorial Hospital Jacksonville - 6 min drive
  • Daily's Place - 9 min drive
  • Metropolitan Park - 9 min drive
  • TIAA Bank Field - 12 min drive

Getting around

  • Jacksonville Station - 16 min drive
  • Jacksonville International Airport (JAX) - 25 min drive

Restaurants

  • Whataburger — 10 min walk
  • The French Pantry — 18 min walk
  • Mojo's BBQ — 3 min drive
  • Waffle House — 3 min drive
  • Whataburger — 4 min drive

About this property

SureStay Hotel by Best Western Jacksonville South

Jacksonville hotel in Southside with free breakfast and 24-hour business center
This hotel features a 24-hour business center, laundry facilities, and a 24-hour front desk. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a TV in a common area, a front-desk safe, and a vending machine are onsite. All 84 rooms boast deep soaking tubs and offer pillowtop beds and LED TVs. Other amenities available to guests include refrigerators, microwaves, and coffee makers.
SureStay Hotel by Best Western Jacksonville South offers 84 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature pillowtop mattresses. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

40-inch LED televisions come with digital channels. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Refrigerator

Conveniences

  • Front-desk safe
  • No elevators
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating
  • Pillow-top mattress

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 40-inch LED TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15.00 per accommodation, per night, plus a deposit of USD 50 per stay
Dogs welcome
2 per room (up to 80 lbs)
Service animals are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 15.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

We should mention

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Super 8 Jacksonville South
Super 8 Lodge Jacksonville South
Super 8 Jacksonville South Hotel Jacksonville
Super 8 Wyndham Jacksonville South Lodge
Super 8 Wyndham Jacksonville South
Super 8 Wyndham Jacksonville South Lodge
Super 8 Wyndham Jacksonville South
Lodge Super 8 by Wyndham Jacksonville South Jacksonville
Lodge Super 8 by Wyndham Jacksonville South
Super 8 by Wyndham Jacksonville South Jacksonville
Super 8 Jacksonville South
Super 8 Wyndham Lodge
Super 8 Wyndham
Super 8 Wyndham Jacksonville
Super 8 Wyndham Jacksonville South Motel
Super 8 Wyndham Jacksonville South
Motel Super 8 by Wyndham Jacksonville South Jacksonville
Jacksonville Super 8 by Wyndham Jacksonville South Motel
Motel Super 8 by Wyndham Jacksonville South
Super 8 by Wyndham Jacksonville South Jacksonville
Super 8 Jacksonville South
Super 8 Wyndham Motel
Super 8 Wyndham
Super 8 Wyndham Jacksonville
Surestay By Best Jacksonville
SureStay Hotel by Best Western Jacksonville South Hotel
SureStay Hotel by Best Western Jacksonville South Jacksonville

Frequently asked questions

Overall score and ratings

3.6

Good

Rating 5 - Excellent. 130 out of 390 reviews
5 - Excellent 33%
Rating 4 - Good. 104 out of 390 reviews
4 - Good 27%
Rating 3 - Okay. 64 out of 390 reviews
3 - Okay 16%
Rating 2 - Poor. 39 out of 390 reviews
2 - Poor 10%
Rating 1 - Terrible. 53 out of 390 reviews
1 - Terrible 14%

3.8/5

Cleanliness

3.9/5

Staff & service

3.4/5

Amenities

3.5/5

Property conditions & facilities

5/5 Excellent

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
The place was near some nice restaurants and the mall was across the street .
Stayed 2 nights in Sep 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean but there was roaches in the room
Stayed 2 nights in Sep 2021

4/5 Good

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
The room was nice and smelled really good when my wife and I arrived. It was very quiet at all times during our weekend stay this past weekend. Mr. atel at check in was very courteous and personable. We did however see a couple roaches in the room which I would recommend management do something about.
Stayed 2 nights in Sep 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet area, room is kept pretty clean, staff is nice.
Stayed 2 nights in Aug 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2021