TownePlace Suites by Marriott Jacksonville

Photo gallery for TownePlace Suites by Marriott Jacksonville

Featured Image
Seasonal outdoor pool
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Overview of TownePlace Suites by Marriott Jacksonville

TownePlace Suites by Marriott Jacksonville

2.5 out of 5

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
400 Northwest Drive, Jacksonville, NC, 28546

Explore the area

  • Popular LocationCoastal Carolina Community College4 min drive
  • Popular LocationJacksonville Mall6 min drive
  • Popular LocationOnslow Memorial Hospital6 min drive
  • AirportJacksonville, NC (OAJ-Albert J. Ellis)29 min drive

Choose dates to view prices

About this area

Jacksonville

Located in Jacksonville, TownePlace Suites by Marriott Jacksonville is in the city center. Lynnwood Park Zoo is a local attraction and the area's natural beauty can be seen at Croatan National Forest and Onslow Pines Park.

What's nearby

  • Coastal Carolina Community College - 4 min drive
  • Jacksonville Mall - 6 min drive
  • Onslow Memorial Hospital - 6 min drive
  • Onslow County Vietnam Veterans Memorial - 7 min drive
  • Pelletier House - 8 min drive

Getting around

  • Wilmington Intl. Airport (ILM) - 78 min drive

Restaurants

  • Old Chicago Pizza & Taproom — 6 min walk
  • Northstar Cafe Nc — 19 min walk
  • Mi Cabana — 3 min drive
  • Cracker Barrel Old Country Store — 3 min drive
  • Logan's Roadhouse — 3 min drive

About this property

TownePlace Suites by Marriott Jacksonville

Hotel in Jacksonville with free breakfast and seasonal outdoor pool
This smoke-free hotel features coffee/tea in a common area, a seasonal outdoor pool, and a business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. All 86 rooms feature kitchens with refrigerators, stovetops, microwaves, and dishwashers. Free WiFi and free wired Internet are standard, as are flat-screen TVs with cable channels. Limited housekeeping is available.
TownePlace Suites by Marriott Jacksonville offers 86 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and dishwashers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Jacksonville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a seasonal outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM–9:00 AM
  • Coffee/tea in common area(s)

Things to do

  • Seasonal outdoor pool

Family friendly

  • Kitchen
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Seasonal outdoor pool

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Housekeeping (limited)
  • Laundry facilities
  • Multilingual staff

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Visual fire alarm
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Renovated entire property - August 2016
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Dishwasher
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - midnight
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 5 per accommodation, per day, plus a one-time cleaning fee of USD 100 and a deposit of USD 100 per stay
Dogs and cats welcome
2 per room
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 5 per accommodation, per day plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards; cash is not accepted

We should mention

The seasonal pool will be open from June to September
Pool access available from 9:00 AM to 7:00 PM
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Towneplace Suites Aparthotel Jacksonville
Towneplace Suites Jacksonville
TownePlace Suites Marriott Jacksonville Aparthotel
TownePlace Suites Marriott Aparthotel
TownePlace Suites Marriott Jacksonville
TownePlace Suites Marriott Jacksonville Hotel
Towneplace Suites By Marriott Jacksonville Hotel
TownePlace Suites by Marriott Jacksonville Hotel
TownePlace Suites by Marriott Jacksonville Jacksonville
TownePlace Suites by Marriott Jacksonville Hotel Jacksonville

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 240 out of 433 reviews
5 - Excellent 55%
Rating 4 - Good. 129 out of 433 reviews
4 - Good 30%
Rating 3 - Okay. 39 out of 433 reviews
3 - Okay 9%
Rating 2 - Poor. 10 out of 433 reviews
2 - Poor 2%
Rating 1 - Terrible. 15 out of 433 reviews
1 - Terrible 3%

4.4/5

Cleanliness

4.5/5

Staff & service

4.1/5

Amenities

4.3/5

Property conditions & facilities

1/5 Terrible

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good Staff. Nice rooms. But if you want to sleep not a good place to stay. You hear every foot step from the room above you. Floors creak, groan, vibrations, water running. Would never stay here again. Could sleep better in my car
Stayed 1 night in Sep 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay it was great
Stayed 3 nights in Jul 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021

2/5 Poor

Traveled with pets, Traveled with family
Disliked: Amenities, property conditions & facilities
not a lot to like, we ended up leaving a day early, no reason to stay it was so disappointing.
Stayed 2 nights in Jun 2021