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Tru by Hilton Jacksonville South Mandarin

Photo gallery for Tru by Hilton Jacksonville South Mandarin

Exterior
Terrace/patio
Desk, laptop workspace, blackout drapes, iron/ironing board
Interior
Business center

Overview of Tru by Hilton Jacksonville South Mandarin

Tru by Hilton Jacksonville South Mandarin

2.5 star property
8.8 out of 10 Excellent
8.8/10 Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
Map
2970 HARTLEY ROAD, Jacksonville, FL, 32257

Explore the area

  • Popular LocationMandarin Museum6 min drive
  • Popular LocationMandarin Park6 min drive
  • Popular LocationNaval Hospital Jacksonville14 min drive
  • AirportJacksonville, FL (JAX-Jacksonville Intl.)37 min drive

Room options

About this area

Jacksonville

Tru by Hilton Jacksonville South Mandarin is located in Southside, a neighborhood in Jacksonville. The Champions Club at Julington Creek and Florida Yacht Club Marina are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Tree Hill Nature Center and Mandarin Park. Looking to enjoy an event or a game while in town? See what's happening at TIAA Bank Field or Baseball Grounds of Jacksonville. Spend some time exploring the area's activities, including outlet shopping.
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Map

What's nearby

  • Mandarin Museum - 6 min drive
  • Mandarin Park - 6 min drive
  • bestbet Orange Park - 8 min drive
  • The Avenues - 10 min drive
  • Naval Hospital Jacksonville - 14 min drive

Getting around

  • Jacksonville Station - 27 min drive
  • Jacksonville International Airport (JAX) - 37 min drive

Restaurants

  • Chick-Fil-A - 12 min walk
  • McDonald's - 17 min walk
  • Panera Bread - 4 min drive
  • Monkey's Uncle Tavern - 10 min walk
  • Arby's - 9 min walk

About this property

Tru by Hilton Jacksonville South Mandarin

Hotel located in Southside
You can look forward to a free breakfast buffet, a 24-hour gym, and a 24-hour business center at Tru by Hilton Jacksonville South Mandarin. Stay connected with free in-room WiFi, and guests can find other amenities such as a snack bar/deli.
You'll also find perks like:
  • An outdoor pool with pool umbrellas
  • Free self parking
  • Luggage storage, a 24-hour front desk, and a TV in the lobby
  • A front-desk safe, a computer station, and smoke-free premises
  • Guest reviews speak well of the breakfast
Room features
All 106 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and desk chairs. Guests reviews say good things about the clean rooms at the property.
Extra amenities include:
  • Bathrooms with hair dryers and shampoo
  • LCD TVs with premium channels
  • Mini fridges, heating, and housekeeping

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Housekeeping on request

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • In-room accessibility available in select rooms
  • Phone accessibility kit
  • Roll-in shower available in select rooms
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace

Similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 per room

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TRU Jacksonville South Mandarin
Tru by Hilton Jacksonville South Mandarin Hotel
Tru by Hilton Jacksonville South Mandarin Jacksonville
Tru by Hilton Jacksonville South Mandarin Hotel Jacksonville

Frequently asked questions

Does Tru by Hilton Jacksonville South Mandarin have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Tru by Hilton Jacksonville South Mandarin?

As of May 31, 2023, prices found for a 1-night stay for 2 adults at Tru by Hilton Jacksonville South Mandarin on Jun 18, 2023 start from $100.28, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Tru by Hilton Jacksonville South Mandarin pet-friendly?

Yes, this property allows cats and dogs (limit 2 per room). There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Tru by Hilton Jacksonville South Mandarin?

Self parking is free at this property.

What time is check-in at Tru by Hilton Jacksonville South Mandarin?

Check-in is from 3:00 PM - anytime.

What time is check-out at Tru by Hilton Jacksonville South Mandarin?

Check-out is at noon.

Where is Tru by Hilton Jacksonville South Mandarin located?

Located in Southside, this hotel is within 6 mi (10 km) of Mandarin Museum, Mandarin Park, and bestbet Orange Park. James Road and 103rd Street Shopping Center and Orange Park Place Shopping Center are also within 9 mi (15 km).

Tru by Hilton Jacksonville South Mandarin Reviews

Tru by Hilton Jacksonville South Mandarin Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 330 out of 507 reviews" "
" "10 - Excellent 65%
Rating 8 - Good. 97 out of 507 reviews" "
" "8 - Good 19%
Rating 6 - Okay. 32 out of 507 reviews" "
" "6 - Okay 6%
Rating 4 - Poor. 26 out of 507 reviews" "
" "4 - Poor 5%
Rating 2 - Terrible. 22 out of 507 reviews" "
" "2 - Terrible 4%

8.9/10

Cleanliness

8.9/10

Staff & service

8.6/10

Amenities

9.1/10

Property conditions & facilities

8.9/10

Eco-friendliness

Reviews

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and the hotel was very clean and well maintained. I would definitely stay here the next time I am in the area.
Stayed 1 night in May 2023

4/10 Poor

Guillermo

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
A/C in the room reported to front desk nothing was done
Stayed 2 nights in May 2023

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Always safe, clean and helpful staff. Conveniently located for moving kids in or out of the UNF
Stayed 1 night in May 2023

10/10 Excellent

Eric

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of places to eat within a 5 to 10 minute drive. Staff was excellent. Bed was good as well as the pillows.
Stayed 2 nights in Apr 2023

10/10 Excellent

Timothy

Stayed 2 nights in Mar 2023

8/10 Good

Shakira

Stayed 1 night in Apr 2023

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eco-friendly!\
Stayed 1 night in Mar 2023

8/10 Good

robert

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Need cups in bathroom for toothbrush
Stayed 2 nights in Mar 2023

6/10 Okay

Barbara

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
What I didn't like was that the tv did not work.
Stayed 1 night in Mar 2023

8/10 Good

Lashonda

Liked: Cleanliness, staff & service, property conditions & facilities
This stay was comfy the night staff was attentive (Mary) Also housekeeping, the rooms don’t have storage so putting your things away isn’t available but overall the stay was nice
Stayed 1 night in Mar 2023