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Tru By Hilton Jacksonville St Johns Town Center

Photo gallery for Tru By Hilton Jacksonville St Johns Town Center

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Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Overview of Tru By Hilton Jacksonville St Johns Town Center

Tru By Hilton Jacksonville St Johns Town Center

2.5 star property

4.5/5 Wonderful

Top rated for cleanliness (4.7/5)

Popular amenities

  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Gym
  • Business services
Map
4640 Tropea Way, Jacksonville, FL, 32246

Explore the area

  • Popular LocationSt. Johns Town Center7 min walk
  • Popular LocationMorocco Shrine Center3 min drive
  • Popular LocationUniversity of North Florida8 min drive
  • AirportJacksonville, FL (JAX-Jacksonville Intl.)26 min drive

Room options

About this area

Jacksonville

Tru By Hilton Jacksonville St Johns Town Center is located in Southside, a neighborhood in Jacksonville with great shopping. Adventure Landing and Museum of Science and History are local attractions and those in the mood for shopping can visit St. Johns Town Center and Regency Square. Looking to enjoy an event or a game while in town? See what's happening at TIAA Bank Field or UNF Arena.

What's nearby

  • St. Johns Town Center - 7 min walk
  • Morocco Shrine Center - 3 min drive
  • University of North Florida - 8 min drive
  • Saint Vincent's Medical Center Southside - 10 min drive
  • Windsor Parke Golf Club - 13 min drive

Getting around

  • Jacksonville Station - 23 min drive
  • Jacksonville International Airport (JAX) - 26 min drive

Restaurants

  • P.F. Chang's - 8 min walk
  • Ted's Montana Grill - 8 min walk
  • Fogof de Chão Brazilian Steakhouse - 9 min walk
  • California Pizza Kitchen - 9 min walk
  • Bahama Breeze - 10 min walk

About this property

Tru By Hilton Jacksonville St Johns Town Center

Hotel in the heart of Southside
You can look forward to a 24-hour gym, a 24-hour business center, and a snack bar/deli at Tru By Hilton Jacksonville St Johns Town Center. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Free self parking
  • Smoke-free premises, a 24-hour front desk, and a front desk safe
  • A billiards/pool table, a gift shop, and luggage storage
  • Guest reviews give top marks for the proximity to shopping
Room features
All guestrooms at Tru By Hilton Jacksonville St Johns Town Center boast comforts such as premium bedding and laptop-friendly workspaces, in addition to amenities like free WiFi and air conditioning. Guests reviews say good things about the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • 55-inch LCD TVs with premium channels
  • Refrigerators, free infant beds, and heating

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Billiards/pool table
  • Foosball table

Family friendly

  • Free cribs/infant beds
  • Refrigerator
  • Snack bar/deli

Conveniences

  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Games
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 55-inch LCD TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Refrigerator

More

  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Laptop-friendly workspace
  • Phone
  • Safe

More properties to consider

See similar properties

Policies

Check-in

95% of travelers were happy with check-in
Check-in time starts at 4:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 35 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Tru Hilton Jacksonville St. Johns Town Center FL Hotel
Tru Hilton Jacksonville St. Johns Town Center FL
Tru Hilton St. Johns Town Center Hotel
Tru Hilton Jacksonville St. Johns Town Center
Tru Hilton St. Johns Town Center
Tru By Hilton Jacksonville St Johns Town Center Hotel
Tru Hilton Jacksonville St. Johns Town Center Hotel
Tru By Hilton Jacksonville St Johns Town Center Jacksonville
Hotel Tru by Hilton Jacksonville St. Johns Town Center
Tru by Hilton Jacksonville St. Johns Town Center Jacksonville
Tru by Hilton Jacksonville St. Johns Town Center FL

Frequently asked questions

Is Tru By Hilton Jacksonville St Johns Town Center pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 35 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Tru By Hilton Jacksonville St Johns Town Center?

As of Sep 29, 2022, prices found for a 1-night stay for 2 adults at Tru By Hilton Jacksonville St Johns Town Center on Oct 2, 2022 start from $140.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Tru By Hilton Jacksonville St Johns Town Center?

Self parking is free at this property.

What time is check-in at Tru By Hilton Jacksonville St Johns Town Center?

Check-in begins at 4:00 PM.

What time is check-out at Tru By Hilton Jacksonville St Johns Town Center?

Check-out is at 11:00 AM.

Where is Tru By Hilton Jacksonville St Johns Town Center located?

Located in Southside, this hotel is within 1 mi (2 km) of St. Johns Town Center and University of North Florida. Morocco Shrine Center and UNF Arena are also within 3 mi (5 km).

Can I cancel my reservation for free at Tru By Hilton Jacksonville St Johns Town Center and receive a full refund?

Yes, Tru By Hilton Jacksonville St Johns Town Center offers free cancellation on select room rates, because flexibility matters! Please refer to Tru By Hilton Jacksonville St Johns Town Center cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 317 out of 457 reviews
5 - Excellent 69%
Rating 4 - Good. 83 out of 457 reviews
4 - Good 18%
Rating 3 - Okay. 28 out of 457 reviews
3 - Okay 6%
Rating 2 - Poor. 17 out of 457 reviews
2 - Poor 4%
Rating 1 - Terrible. 12 out of 457 reviews
1 - Terrible 3%

4.7/5

Cleanliness

4.6/5

Staff & service

4.3/5

Amenities

4.6/5

Property conditions & facilities

4.5/5

Eco-friendliness

5/5 Excellent

Erfan
Liked: Cleanliness, staff & service, property conditions & facilities
The property was very clean and modern and extremely walkable and centrally located.
Stayed 5 nights in Aug 2022

4/5 Good

Doug
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean facilities and friendly staff. We had a pleasant stay!
Stayed 1 night in Aug 2022

4/5 Good

John
Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was conveniently located. Clean. Modern. Friendly staff. I enjoyed the check in & check out from the app. Also the room key on the phone & being able to select my room was nice. Only negatives were the width of the room. It was tough to move in the room with my daughters pack and play set up. Also, the AC was loud and left the room feeling muggy since it didn’t not pull the moisture out of the air.
Stayed 2 nights in Jul 2022

5/5 Excellent

Allen
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, different type of hotel
Stayed 1 night in Jul 2022

5/5 Excellent

JACQUELINE
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly Lameeka and Tim was very helpful. I really enjoyed my stay the only thing I wish the hotel had was a swimming pool so the kids could of swim in. But either than that we loved our time spent there. I want to really thank Lameeka for going above and beyond for my family and I as well as Tim. Thank you guys so much.
Stayed 3 nights in Jul 2022

3/5 Okay

Amira
Traveled with family and small children
Liked: Staff & service, property conditions & facilities
I like the color and setup.I like the area that it is located in. It’s very convenient to a lot of shopping and restaurants. I was disappointed that it didn’t have a pool. I’m use to suites the room is kind of small. The floor was very dirty like it wasn’t sweep or mopped.
Stayed 2 nights in Jun 2022

5/5 Excellent

Jamie
Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was very comfortable and amazing. As you walk in the door to the lobby, halls, elevators, rooms...etc. very clean and welcoming. We will definitely be back there if our travels take us that direction again! Highly recommend!!
Stayed 1 night in Jun 2022

5/5 Excellent

Berkleigh
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

4/5 Good

Julie
Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

5/5 Excellent

Grady
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel - clean - new - modern Very quite Great location to St. John’s town center and shopping
Stayed 1 night in Jun 2022