Ratings based on 163 Verified Reviews

4.1 out of 5
83% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Weekend getaway

Posted Oct 17, 2017
The staff was excellent very friendly and helpful , the rooms were very clean and comfortable overall was a nice stay
5 out of 5
Recommended
for Everyone
by A verified traveler from GA

Home away from home feel

Posted Oct 8, 2017
Very beautiful hotel, the staff was very polite and attentive. The lobby is well decorated and the layout is nice. My room was already paid for ahead of time.... took less than 45 seconds to check in. I got a very convenient room on the first floor around the corner from the lobby, she actually gave me an option on the 1st or 2nd floor and I appreciated that which made it very convenient for the walk Back and forth to carry my things in and to breakfast in the a.m. Being they have a bistro in the lobby meant a restaurant style breakfast which only cost me $9 and it was great! I know people complain about the hotel not having a continental breakfast but ordering exactly what you want and it's prepared how you want is the grown thing to do. My room was very clean and the bed was a home away from home for me and the pillows are very soft. It reminded me of a tiny Loft. I also love their heavy slide glass showers. The location was great for me to get smoothies everyday and choice upon choice for food. I did some shopping, spent some money and enjoyed myself....Had A Lovely Time.
2 out of 5
by A verified traveler from Cincinnati

Room smelled of mildew.

Posted Aug 30, 2017
My room was non-smoking but someone must've been smoking nearby because it was coming into my room. I woke up at 3 am and could tell someone was smoking.
Comment from Hotel Management
Sep 5, 2017 by Diamond H., Hotel Management
First and foremost, thank you for staying at the Courtyard Jacksonville Airport Northeast. As we strive to deliver a memorable hotel experience during your travels, we have fallen short. The Courtyard Jacksonville Airport Northeast is a non-smoking facility and we work hard to make sure there aren't any guest smoking in the hotel. Please accept our sincerest apology for the smoke smell.
5 out of 5
Recommended
for Everyone
by A verified traveler from Diberville, MS

Great place to stop

Posted Aug 23, 2017
The staff was friendly, rooms were very clean, pool area was well kept. Would definitely stop again.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 15, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice getaway hotel

Posted Jul 3, 2017
Nice and clean room. Close to shops. Great location. Love everything about it except had a few small bugs.
5 out of 5
by John

Posted Jun 15, 2017 on Hotels
Great room and location.Staff very professional and helpful.
4 out of 5
by Bonnie

Posted May 23, 2017 on Hotels
Great
5 out of 5
by Theresa

great place to stop

Posted Apr 10, 2017 on Hotels
Very nice hotel - convenient to Jacksonville and Amelia Island and shopping - much to do .. we stopped here on our way from Florida back to VA and it was a pleasure!
5 out of 5
by A verified traveler

Sharing the Thoughts..

Posted Feb 27, 2017 on Hotels
Great place for stay Business and Pleasure