Ratings based on 111 Verified Reviews

They paid and stayed. We double-checked.
3.1 out of 5
78% of guests recommend
3.4 Room cleanliness
3.7 Service & staff
3.0 Room comfort
2.9 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler from New Jersey

Old and nasty

Posted Jan 29, 2016
old, anything close to what the pictures show on the Internet unsafe, smelly, dirty pool, it's a hotel for prostitution, drugs, not a place to rest, it is a very unpleasant and dangerous hotel I lost the money because I couldn't stay in this hotel
2 out of 5
by A verified traveler from Los Angeles

Pictures can fool you

Posted Dec 25, 2015
Hotel not worth what we paid for. It is right at the beach but other than that not worth the cost. Feels as if it's a hotel that at one point had a lot of potential but not anymore. Staff were friendly so no complaints about that. But condition of hotel felt poor and beds were extremely old and uncomfortable. We heard that Jaco is the Miami of Florida but it's not even close to that. It's more like the once upon a time Rosarito Beach in Baja California.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Optional clothing place

Posted Nov 27, 2015
Overall good place, would come back again. They gave us a free night because the rain came into our room and filled our floor with water during the night.
Comment from Hotel Management
Dec 24, 2015 by Copacabana, Hotel Management
Thanks for your comments!!! we will love to have you back!! We remember the raining night, the worst ever in Jaco.
2 out of 5
by A verified traveler

el peor de todos

Posted Oct 10, 2015
El hotel tiene un concepto semi nudista, hay muchos hombres mayores en el, las habitaciones no son lo que te muestran en las fotografías, los empleados fumando mariguana en la noche y el olor llegaba hasta la habitación, esta frente al mar, pero eso no compensa todo lo demás, el precio por habitación es muy alto para lo que el hotel ofrece.
Comment from Hotel Management
Nov 9, 2015 by Copacabana, Hotel Management
Lamentamos que no haya disfrutado su estadia con nosotros. El Copacabana es un Hotel para adultos Parejas y solteros tanto hombres como mujeres. Nosotros tenemos un minimo de edad requerida para el ingreso al hotel pero no un maximo de edad requerida, no creo que haya un hotel en el mundo que no deje entrar a Adultos Mayores. Respecto a los Empleados fumando Marihuana en la noche, es una allegacion muy grave , hubieramos agradecido que hubiera puesto su queja en la recepcion mientras que estaba en el hotel pero como usted misma dice sitio el olor desde su habitacion asi que entiendo que no puso la queja por que no estaba segura que haya sido un empleado. Nosotros tenemos varios tipos de habitaciones pero hay mucha gente que reserve la mas barata y quieren que se les asignes la mas cara. Respecto a la fotos ninguna de nuestras fotos tiene fotoshop. Apreciamos su comentarios y esperamos encuentre otro tipo de alojamieto q cumpla sus expectativas para sus siguiente vacaciones.
3 out of 5
by TTT3

Money stolen out of the safe

Posted Oct 7, 2015 on Orbitz
My friend and I went there last week (9-30-15) for 5 days. He had some bad luck whereas my stay was just ok. The first night he was there, he pulled back the covers and there was a 12 inch by 14 inch pool of dried crusty blood on the top sheet but under the blanket. That told us that the housekeeper failed to change the sheets from the previous guests. New sheets, even blood stained, wouldn't have been dried crusty like that. GROSS!! Then, my friend hid the key to his safe in his shoe which was near his suitcase. He later found the key in his suitcase, which didn't add up. When he checked his safe, $700 had been stolen. Again, we blamed housekeeping. We back tracked our steps and there was no possible way for anyone else to gain access to his shoe to find the key. The hotel staff acted as if they didn't care much. They said we could call the police, which if you know how the police work in Costa Rica, it would be a total waste of time. Other than that, we had a nice time and enjoyed many of the employees that worked there especially Fernando. I probably won't ever stay here again though.
4 out of 5
Recommended
for Business Travelers
by travelwarm

Quiet Place

Posted Sep 11, 2015 on Orbitz
The pool and grounds well kept. The location is walking distance to everything.
4 out of 5
Recommended
for Getaway With Friends
by Guy E.

Fun hotel, always interesting and entertaining.i

Posted Sep 1, 2015 on Orbitz
I plan to stay again. I always enjoy my stay here. The hotel is close to everything Jaco has to offer.
4 out of 5
Recommended
for Couples
by Judith from Lakewood, Co

Nice place, great location!

Posted Jun 25, 2015 on Hotels
We enjoyed our stay. The room was great with a good view. The location is really great, we walked to town several times for breakfast and dinner. Cute town. The only bad experience was seeing an employee urinating near the bar.
Comment from Hotel Management
Jan 9, 2016 by Copacabana, Hotel Management
We Appreciate your comment ..we would appreciated if you had came to the front desk and did a complaint about the employee to take action immediately .
Comment from Hotel Management
Jan 9, 2016 by Copacabana, Hotel Management
Thanks for taking a time to post a review! Hope to see you in a near future.
4 out of 5
Recommended
for Everyone
by A verified traveler from new orleans

Great staff. Right on the beach

Posted Jun 7, 2015
Guess I didn't fully realize it was a clothing optional resort but that just made it a little more interesting. Nothing obscene, just nude sun bathers. Staff was great, bar and restaurant on site and right on the beach.
Comment from Hotel Management
Dec 23, 2015 by Copacabana, Hotel Management
Thanks for your nice comments!! Hope to see you back!
Comment from Hotel Management
Nov 9, 2015 by Copacabana, Hotel Management
Thanks for your nice comments!! Hope to see you back!
1 out of 5
Recommended
for Couples
by GABRIEL from Mexico

Pesimo

Posted Jun 6, 2015 on Hotels
Mala experiencia. Es un hotel para adultos donde van muchos hombres solos y hay personal femenino que ofrece servicios a los huéspedes del hotel. Pensamos que era un hotel nudista y no el concepto que vivimos.
Comment from Hotel Management
Jan 9, 2016 by Copacabana, Hotel Management
El Copacabana es un Hotel Para Adultos de mente abierta, tanto parejas como solteros por lo que llegan hombres solos y tambien mujeres solas. El Personal del Hotel esta para server al huesped en la recepcion , camarera, bar y restaurant no para ofrecer lo servicios que usted insinua. Lamentamos que no haya tenido una Buena experiencia.
Comment from Hotel Management
Jan 9, 2016 by Copacabana, Hotel Management
Lamentamos que su estadia no haya sido lo que esperaba .El Copacabana es un hotel para adultos parejas y solteros tanto hombres como mujeres. El personal ofrece muchos servicios pero no los que usted esta insinuando. El Bar de Hotel es abierto para gente que no se aloja en hotel, ud debe estar confudiendo a esas personas con el personal.