Ratings based on 138 Verified Reviews

4.4 out of 5
89% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Madison wi

Wonderful small beach side hotel.

Posted Apr 2, 2018
Pros: Semi-private. Great location. Nice beach. Good food. Very helpful and pleasant staff
Cons: Improve the beds
Location: Lovely beach. Great for new surfers. Many Eco tours nearby that the hotel can book. We booked our tours through Piko Travel and they were great!!
Attentive pleasant staff, great food and location. My only negative was that the bed in our room was wood and it creaked with any movement and the mattress was not the most comfortable. The room/hotel is near a main road with a fair amount of traffic as well but we would still want to stay at this hotel again.
Comment from Hotel Management
Apr 12, 2018 by Eunice, Hotel Management
Thank you for your comments. we appreciate your honesty. For us, to help our guest and make them feel comfy with a warm environment is very important. Come back soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

A great place

Posted Mar 12, 2018
Pros: Exceptionally friendly staff
After one week of travelling around the country this was a fantastic hotel and location to chill out and recharge.
Comment from Hotel Management
Apr 12, 2018 by Eunice, Hotel Management
Thank you for your comments, we will be expecting for you to return to our facilities. Best wishes!
5 out of 5
Recommended
for Everyone
by A verified traveler from San Ramon

Simply the Best

Posted Feb 28, 2018
Pros: The excellent personal touch by all Staff members
Cons: The days seemed to fly by. Can they make them last longer?
Location: Water skying lessons by Hotel Staff, jungle walks, Zip lining, ocean fishing, Jaco Town is a safe, vibrant shopping location with many restaurants
I have been very fortunate in travelling the Globe and staying in a large variety of resort hotels. The Hotel Club Del Mar in Jaco is quite simply the best I have visited so far. Sure, there have been others that have been more plush and in more remote locations but the Club del Mar was, by far, the best overall. The best feature was the Staff, ALL of whom were the friendliest I have yet met. Starting with Eunice at check-in, who immediately made us feel that this was our home, to the Customer Service Manager, Jason who ensured that everything was running smoothly, including his regular walk-throughs of the pool area with large plates of refreshing watermelon. The food was always fresh, well prepared and served hot. Personal variations to the printed menu were also welcomed. The pool was perfectly designed for the comfort of both children and adults and led straight out to the perfect beach that swept around to the town of Jaco a fifteen minute walk along the sand. My air-conditioned room was very comfortable and appointed to a very high standard with a wonderful view of the ocean over the beach. My daughter and family took a two-bedroom condominium which was 'huge' with two bathrooms, extended sea-view balcony, full kitchen, living area and bar and exceptionally well appointed with high quality accessories. Altogether, this was a wonderful experience and one that I am anxious to repeat, perhaps later this year. Thanks Club del Mar. Pura vida.
Comment from Hotel Management
Apr 12, 2018 by Eunice , Hotel Management
Thank you very much for those wonderful words, is a pleasure for us to help you feel as comfortable as possible, Club del Mar has become a home for many of our clients and our goal is, as your family, you want to come back and visit us. Best Regards from all of us!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, safe area, clean rooms, beautiful view

Posted Feb 20, 2018
Cons: Add a mirror to the room we were in, the only one is a small one in the bathroom. Otherwise wonderful room.
Location: Immediate access to the beach. Within walking distance to town to the restaurants and shops.
Everyone was very accommodating and went out of their way to help. The view from the room and from the pool was awesome. Would highly recommend this facility to anyone traveling in CR.
Comment from Hotel Management
Feb 24, 2018 by Grethel Díaz / Reservaciones., Hotel Management
Thank you for your visit and your comment We hope you will return to our hotel and next time we will be able to attend to you much better. Have a nice day!
5 out of 5
Recommended
for Everyone
by A verified traveler from HUNTSVILLE,AL

Posted Feb 16, 2018
Pros: THE LOCATION WAS GREAT AND STAFF WAS MORE THAN HELPFUL.
Cons: NOTHING
Location: THE LOCATION WAS GREAT. WAS ONLY 10 MINUTES FOR THE MARINA WHERE WE WERE DOING OUR DEEP SEA FISHING AND ONLY 15 MINUTES TO THE TOWN OF JACO.
LOVED THE HOTEL. IT WAS OUR FIRST TIME TO VISIT COSTA RICA . THE STAFF AT THE HOTEL CLUB DEL MAR WAS VERY FRIENDLY AND HELPFUL WITH ALL OF OUR NEEDS. ENJOYED EVERY ASPECT OF OUR TRIP.
Comment from Hotel Management
Feb 24, 2018 by Grethel Díaz / Reservaciones., Hotel Management
For us it was a pleasure to serve you in our hotel, We hope you visit us soon thank you for your comment, have a nice day!
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle, Wa

Amazing stay!

Posted Feb 12, 2018
Location: Carara National Park is close by, and so beautiful to visit! Also loved seeing the crocs under the Tarcola bridge nearby. Close to town too.
Great hotel, beautiful pool, right on the beach, the complimentary breakfast was wonderful and full of choices. We had a wonderful stay here. Highly recommend!
Comment from Hotel Management
Feb 24, 2018 by Grethel Díaz / Reservaciones., Hotel Management
Thank you very much for your visit and your comment, we hope to assist you better next time and thank you for recommending us with your family and friends.
5 out of 5
by A verified traveler

Posted Nov 27, 2017 on Hotels
amazing staff and perfectly tucked in the south side of beach. management goes out of the way to build relationships and. keep customers happy.
Comment from Hotel Management
Dec 15, 2017
Thank you for your comment, we hope to see you again at the hotel.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 16, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Nice cozy hotel

Posted Oct 8, 2017
It was a pleasant stayed. All staff are nice and you feel at home.
5 out of 5
Recommended
for Everyone
by A verified traveler from tampa

Away from the crowd

Posted Sep 26, 2017
At the end of Jaco beach away from the crowd the staff is super helpful and friendly The woodwork was amazing