Ratings based on 146 Verified Reviews

4.4 out of 5
86% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location, extraordinary staff

Posted Jun 18, 2018
My experience staying at club del Mar was excellent.
5 out of 5
by A verified traveler

Posted Jun 15, 2018
Beautiful hotel right at the end of town on the beach. Staff was wonderful and very helpful. The room we had was a bit noisy being next to road. I would pay a bit more for the upgraded room. Pool was amazing and very warm. We caught fish on an excursion and they cooked it all and presented it on this huge platter with incredible sides and sauces. I would give them 10 ++ for that dinner. Breakfast was good, but portions were a bit smaller than other places we stayed. The fresh fruit was the freshest I'd ever had! Overall, this place is 9.5 out of 10, I would deinitely go back!
1 out of 5
by A verified traveler

Posted Jun 8, 2018
We were forced to leave this hotel because the restaurant staff did not want to serve us, maybe because they were racist. We were afraid to eat there because we could not trust them after that incident.
3 out of 5
by A verified traveler

Heavy traffic noise

Posted May 10, 2018
Our room was close to the main road /Highway with trucks driving by all day and night. If you are a light sleeper, try somewhere else
5 out of 5
Recommended
for Everyone
by A verified traveler from Madison wi

Wonderful small beach side hotel.

Posted Apr 2, 2018
Pros: Semi-private. Great location. Nice beach. Good food. Very helpful and pleasant staff
Cons: Improve the beds
Location: Lovely beach. Great for new surfers. Many Eco tours nearby that the hotel can book. We booked our tours through Piko Travel and they were great!!
Attentive pleasant staff, great food and location. My only negative was that the bed in our room was wood and it creaked with any movement and the mattress was not the most comfortable. The room/hotel is near a main road with a fair amount of traffic as well but we would still want to stay at this hotel again.
Comment from Hotel Management
Apr 12, 2018 by Eunice, Hotel Management
Thank you for your comments. we appreciate your honesty. For us, to help our guest and make them feel comfy with a warm environment is very important. Come back soon!
5 out of 5
by A verified traveler

Beautiful property, Friendly staff

Posted Mar 23, 2018 on Hotels
What a beautiful place! The room was decorated nicely, set up very well. The price was a bit high IMHO but we only got to stay about 16 hours and didn't even have time to take in the pool or much of the beach. The restaurant was great and I had an amazing dinner of sea bass filet with shrimp and bechamel sauce. Delicious! Breakfast was good too. Staff were lovely and Jason the customer relations manager made our night! We now have great vacation photos with the gorgeous sunset behind us. My only "complaint" is that with it being right by highway 34, we heard the noise of the semi trucks using their engine breaks coming through town but that seemed to stop later at night and we slept well.
Comment from Hotel Management
Apr 12, 2018 by Eunice, Hotel Management
We are very glad you expend a good time with us, thank you for your comments. We hope you can come back any time soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

A great place

Posted Mar 12, 2018
Pros: Exceptionally friendly staff
After one week of travelling around the country this was a fantastic hotel and location to chill out and recharge.
Comment from Hotel Management
Apr 12, 2018 by Eunice, Hotel Management
Thank you for your comments, we will be expecting for you to return to our facilities. Best wishes!
5 out of 5
Recommended
for Everyone
by A verified traveler from San Ramon

Simply the Best

Posted Feb 28, 2018
Pros: The excellent personal touch by all Staff members
Cons: The days seemed to fly by. Can they make them last longer?
Location: Water skying lessons by Hotel Staff, jungle walks, Zip lining, ocean fishing, Jaco Town is a safe, vibrant shopping location with many restaurants
I have been very fortunate in travelling the Globe and staying in a large variety of resort hotels. The Hotel Club Del Mar in Jaco is quite simply the best I have visited so far. Sure, there have been others that have been more plush and in more remote locations but the Club del Mar was, by far, the best overall. The best feature was the Staff, ALL of whom were the friendliest I have yet met. Starting with Eunice at check-in, who immediately made us feel that this was our home, to the Customer Service Manager, Jason who ensured that everything was running smoothly, including his regular walk-throughs of the pool area with large plates of refreshing watermelon. The food was always fresh, well prepared and served hot. Personal variations to the printed menu were also welcomed. The pool was perfectly designed for the comfort of both children and adults and led straight out to the perfect beach that swept around to the town of Jaco a fifteen minute walk along the sand. My air-conditioned room was very comfortable and appointed to a very high standard with a wonderful view of the ocean over the beach. My daughter and family took a two-bedroom condominium which was 'huge' with two bathrooms, extended sea-view balcony, full kitchen, living area and bar and exceptionally well appointed with high quality accessories. Altogether, this was a wonderful experience and one that I am anxious to repeat, perhaps later this year. Thanks Club del Mar. Pura vida.
Comment from Hotel Management
Apr 12, 2018 by Eunice , Hotel Management
Thank you very much for those wonderful words, is a pleasure for us to help you feel as comfortable as possible, Club del Mar has become a home for many of our clients and our goal is, as your family, you want to come back and visit us. Best Regards from all of us!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, safe area, clean rooms, beautiful view

Posted Feb 20, 2018
Cons: Add a mirror to the room we were in, the only one is a small one in the bathroom. Otherwise wonderful room.
Location: Immediate access to the beach. Within walking distance to town to the restaurants and shops.
Everyone was very accommodating and went out of their way to help. The view from the room and from the pool was awesome. Would highly recommend this facility to anyone traveling in CR.
Comment from Hotel Management
Feb 24, 2018 by Grethel Díaz / Reservaciones., Hotel Management
Thank you for your visit and your comment We hope you will return to our hotel and next time we will be able to attend to you much better. Have a nice day!
5 out of 5
Recommended
for Everyone
by A verified traveler from HUNTSVILLE,AL

Posted Feb 16, 2018
Pros: THE LOCATION WAS GREAT AND STAFF WAS MORE THAN HELPFUL.
Cons: NOTHING
Location: THE LOCATION WAS GREAT. WAS ONLY 10 MINUTES FOR THE MARINA WHERE WE WERE DOING OUR DEEP SEA FISHING AND ONLY 15 MINUTES TO THE TOWN OF JACO.
LOVED THE HOTEL. IT WAS OUR FIRST TIME TO VISIT COSTA RICA . THE STAFF AT THE HOTEL CLUB DEL MAR WAS VERY FRIENDLY AND HELPFUL WITH ALL OF OUR NEEDS. ENJOYED EVERY ASPECT OF OUR TRIP.
Comment from Hotel Management
Feb 24, 2018 by Grethel Díaz / Reservaciones., Hotel Management
For us it was a pleasure to serve you in our hotel, We hope you visit us soon thank you for your comment, have a nice day!