Ratings based on 263 Verified Reviews

4.4 out of 5
97% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from NJ

Beautiful!

Posted Oct 10, 2017
My friends & I (4 total) found this hotel last minute. And I’m happy we did. The lady at the front desk was SUPER helpful! The man as well. One day we ordered pizza & they helped us order since the ppl at the pizza place didnt speak english. They gave us breakfast, the fruit was delicious! Everything about this place was beautiful! The shower especially!!! It is to die 4. They give you everything you need including utensils and pots/pans , dishes. The only thing I could say was the white sheets had little brown stains on them. I had my own linens so it didn’t bother me much to complain. 10-15min walk from all the foods & shops. Jacò is absolutely beautiful, as well as Hotel Villa. Would definitely come back again. Gracias for helping make my birthday memorable!
Comment from Hotel Management
Oct 13, 2017 by villa creole, Hotel Management
Dear Customer. Thank you for giving us a perfect rating and for recommending our hotel to other travelers.I has been a pleasure sharing some time with you. Any time you want, we will be very happy to receive you again for your next trip. . Welcome back to hotel villa creole.
5 out of 5
Recommended
for Everyone
by A verified traveler

Life changing experience.

Posted Oct 2, 2017
From the moment you enter the property at Hotel Villa Creole, your dream begins. Starting with your greeting from Alda(hostess)or the property manager, owner, gardener, or whomever you come in contact with. Imagine the nicest people you will ever meet and then add to that the most gorgeously landscaped tropical grounds to your serene(air conditioned) cabana. I couldn’t possible put into words the incredible experience I had last week(September 25-27th 2017). It is the rainy season and we( my husband and I) were hoping for more rain. The weather could not have been any more perfect. I came to Costa Rica with my husband to see his family and we just by lucky chance booked a couple nights at Hotel Villas Creole. What an unexpected pleasure. An absolute serendipity. Alda’s husband also gives private waterfall and rainforest / zip lining tours. We didn’t have time because we were so busy with family but I would suggest to everyone to experience a day with Adrian( Alda’s husband). Also, the one day we had to relax all we wanted to do was experience the peace and serenity of Villas Creole. There are only 10 units and the Mountain View’s are spectacular. There is a local Soda( Costa Rican Diner) a few blocks away from the hotel. The food was incredible and very cheap. $8 for a Coca Cola a huge piece of fresh fish(delicious!) rice, beans, plantains, cucumber salad and cole slaw. Thank you to Alda and everyone. Amazing experience! Pura Vida! Much love to you all! Wayne & Alex
Comment from Hotel Management
Oct 7, 2017 by villa creole, Hotel Management
Hi Wayne and Alex, Thank you so much for your beautiful words and emotionant review, and for letting us know you enjoyed your visit at our hotel.We appreciate your time to give this excellent inspiration for keeping work hard for customer like you.I has been a pleasure sharing some time with you and your husband Alex. Of course your customers can reserve here (to the reception) all the tours around Jaco or more far away and specially a Waterfall Tour, in a private Paradise mountain Hike, with the best tour operator down town ..We all want to thank you for choosing us as one of your destinations, we work hard every day so your experience be very pleasant, and we're thrilled they made you feel so comfortable. Your kind compliments are much appreciated. We look forward to seeing you again when you vacation in Jaco Costa Rica. PURA VIDA
5 out of 5
Recommended
for Everyone
by A verified traveler

Fantastic stay in JACO

Posted Sep 5, 2017
Amazing hotel,very very nice staff, clean, safe , comfortable . it is worth the money, always again .
Comment from Hotel Management
Sep 8, 2017 by villa creole reception, Hotel Management
Dear friends, Thank you so much for staying with us, and posting your nice review. I has been a pleasure sharing some time with you. Any time you want, we will be very happy to receive you again for your next trip. See you soon. Best regards
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 3, 2017
excellent staff, beautiful gardenn and pool. stove top is under powered. front security gate needs to be automated.
Comment from Hotel Management
Sep 8, 2017 by villa creole reception, Hotel Management
Hello friend, Thanks very much for taking time to share your experience based on your recent stay at our hotel. Our staff is happy to know that you had a lovely time. Thank you for the nice words and for choosing us as one of your destinations in Costa Rica. If you ever return, hopefully you give us another opportunity to serve you.
5 out of 5
Recommended
for Everyone
by A verified traveler from Round Rock, TX

Nice Small Hotel with Wonderful Staff

Posted Aug 5, 2017
We stayed at Villa Creole for 6 nights while I attended Spanish classes. It's in a quiet neighborhood outside of the main part of Jaco. We enjoyed the quiet and quaintness of the hotel. If you are wanting to go into towns or the beach, there are bicycles to rent and cab rides are very cheap. Our room was very nice, spacious, clean and modern. Breakfast was included which we very much enjoyed. The best part of the stay were the people who owned, managed and worked at the hotel. The family put their heart and soul into creating a welcoming retreat for guests. We thoroughly enjoyed our time at Villa Creole!
Comment from Hotel Management
Aug 5, 2017 by villa creole reception, Hotel Management
Hello friends, Thank you so much Nathan and Julie for taking the time to post a nice review. Thanks for your comment, we appreciate your time to give this excellent inspiration for keeping work hard for customer like you. I has been a pleasure sharing some time with you. Any time you want, we will be very happy to receive you and your family for your next trip in Costa Rica. Your staff will always do everything possible to make a visit as memorable and magical as possible. Hope to see you again some day. Pura Vida.
5 out of 5
Recommended
for Everyone
by A verified traveler from Madison, WI

Hidden gem.

Posted Jul 30, 2017
Staff was so friendly and accommodating. The room was clean and completely better than the pictures made it look (and I thought they were cute)!! Only 15 minute walk to beach and great restaurants. Courtyard is gorgeous!! Definitely will recommend to anyone. Will surely stay again if I get to Jacó!
Comment from Hotel Management
Aug 1, 2017 by villa creole reception, Hotel Management
Hi Beth, We are very touched by your comment, thank you very much for taking the time to post this wonderful review.Perfect rate. We are very happy that you enjoyed your stay , we hope to see you again. Kind regards.
5 out of 5
by Ileana

One night stay

Posted Jul 10, 2017 on Hotels
We stayed at Villa Creole for our last night in Costa Rica. This is a very small and cute hotel. Nothing fancy. I thought it was different and original that the base of the bed was made of concrete. I really enjoyed the shower and the rocks walls in the bathroom. One thing I wish was better was the mirror in our bathroom, it was stained and I couldn't see my face well to get ready in the morning. We arrived late at night and there was a man and an lady in the front desk waiting for us (I had called them before arriving to tell them we were on our way). The man walked us to our room and offered to teach us how to use the kitchenette appliances. We knew we were leaving the n ext day so refused his help but it was nice that he wanted to do that even though it was late at night. Overall, our stay was great! In the morning, we had the complementary breakfast. A french lady welcomed us and served us a plate of fresh fruit, coffee, and water. Shortly after, she brought us a plate of eggs and gallo pinto (typical breakfast dish of Costa Rica). We also got toast and orange juice. We walked about 6 blocks that morning to get to the main street in Jaco from the hotel. It was a nice walk, very local experience - nothing fancy, just people living their daily lives. We got back to our room and it was time to check out. We noticed the hotels had bicycles available but I forgot to ask if their use was complimentary or not? ---I'd like to have known this.
Comment from Hotel Management
Jul 13, 2017 by nicolas, Hotel Management
Dear lleana, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I am sure that all of our hotel staff enjoyed catering to your needs as much as you enjoyed . It makes us very happy knowing that you had such a lovely stay at our hotel because nothing is more important to us than our guests' total comfort and satisfaction. And for the bicycles, the cost is 5 $/ day, in the rainy season, and 8$ in summer. We hope to see you again at Villa Creole,best regards from all the staff .
5 out of 5
Recommended
for Everyone
by A verified traveler from SAN LUIS RIO COLORADO, SONORA MEXICO

NICE HOTEL WITH VERY PLEASANT STAFF.

Posted Jul 9, 2017
Pros: IT WAS SAFE THE GATE WAS CLOSED AT NIGHT AND EVERYTHING WAS GOOD.
Cons: CAN NOT THINK OF ANYTHING.
Location: IT IS CLOSE TO THE BEACH AND STORES.
WE ENJOYED OUR STAY AT THIS HOTEL. THE ROOM WAS CLEAN, COMFORTABLE, AND HAD A VERY NICE STAFF!
Comment from Hotel Management
Jul 13, 2017 by villa creole reception, Hotel Management
Hello Ana, Thanks for your comment, We appreciate your time to give this excellent inspiration for keeping work hard for customer like you. Thanks a lot. We hope you come back soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Washington DC

Posted Jun 30, 2017
Great morning breakfast (eggs, rice/beans, fruit bowl)! Awesome pool! Very helpful and friendly staff. 10-15 minute walk to beach/town. Grocery store within walking distance.
Comment from Hotel Management
Jun 30, 2017 by villa creole, Hotel Management
Dear friends, Thank you so much for taking the time to post a nice review. All our staff strive to give the very best service to each and every of our guests and we are glad to know that you were able to experience it. We are looking forward to your next visit. Best regards from all the staff .
5 out of 5
Recommended
for Everyone
by A verified traveler

Amazing Boutique Hotel in Jaco

Posted Jun 26, 2017
Pros: Everything was perfect
Cons: Nothing keep up the amazing job
The Hotel is very well appointed. No detail was missed. The owners and staff really made our vacation a great one. The attention to detail and service is best to none. The interior design of the rooms were definitely one of the best if seen in central america. The large and amazing pool with waterfall and lush gardens around the property make this hotel like a secret paradise. as a hotel owner in Nicaragua i was very please at the value and service offered at this hotel.
Comment from Hotel Management
Jun 30, 2017 by villa creole, Hotel Management
Hello Marc, We appreciate you've taken some minutes of your valuable time to share your experience at Hotel Villa Creole. All reviews are very important for us as our growth depends very much on them!! Thank you again for you nice comment about the hotel and the staff, we try hard to make every guest happy. Hope to see you again soon!