Ratings based on 274 Verified Reviews

4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 9, 2018
As advertised. Quaint villas with great staff. Aaaaaaaaaaaaaaaaaaaaaaaaaaaaa
Comment from Hotel Management
Jan 9, 2018 by lila, Hotel Management
Hello, Thank you for your nice review. Pura Vida!
3 out of 5
by A verified traveler from Texas, US

Hotel owner is cheap

Posted Jan 3, 2018
The hotel is nice but in the middle of a not so great area. I stayed one night and checked out early to meet friends in Manuel Antonio. When checking out the owner a French guy was happier to see me leave than when I checked in. I asked for a bottle of water and he charged for it , not only did he take money after only using his facility for a few hours instead of two nights. For one mill colones he took from me $2 without giving back change. Hospitality is not just about have the nicest facility it’s about being welcoming and generosity. This owner doesn’t understand the business and is in the wrong industry, be ware if you stay there , they are cheap and the place is isolated from cool stuff.
4 out of 5
Recommended
for Everyone
by A verified traveler from Philadelphia

great find for a budget minded traveler

Posted Dec 7, 2017
we stayed here for 3 nights and found the hotel staff to be amazing and extremely helpful including the resident guard dog named Balu( an old lab mix that roams the property and is always freindly). The staff even arranged for flowers and wine on our anniversary and surprised us in our room the 2nd night! located roughly 1 km to center of the main strip so easily walkable but a cab will cost you around $1.25. The rooms are in good shape however the beds were on the hard side. The breakfast was fresh cooked and quite delicious. Overall I highly recommend this hotel and would gladly stay here again.
Comment from Hotel Management
Dec 11, 2017 by lila, Hotel Management
Hello, Thank you for your sweet review, it was a pleasure having you and your wife here at Villa Creole, we are glad you enjoyed your stay. We are hoping to see both of you soon, Balu and the staff will be here waiting! Pura Vida! :)
5 out of 5
Recommended
for Everyone
by A verified traveler from Heredia, Costa Rica

Great experience

Posted Nov 21, 2017
The staff were kind and helpful, and the room was nice, clean and comfortable. The location is quiet, and the breakfast was delicious and freshly made. Great experience for us.
Comment from Hotel Management
Nov 21, 2017 by Nini, Hotel Management
Hello Kathy, Thank you so much for such a nice review. Our mission is to try to make our guests have the best experience in a tranquil place. We hope to see you soon in the future. Regards, Villa Creole
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful staff...so friendly and helpful.

Posted Nov 19, 2017
Close to the beach but far enough away from the crowd. The pool, room and people who operate it and work there are simply lovely.
Comment from Hotel Management
Nov 21, 2017 by Nini, Hotel Management
Hello Pebbles, Thank you so much for your review. Our great location gives you the opportunity to relax at the same time you can walk, drive or bike down to the beach and enjoy the crowd. Thanks again for your comments. Regards, Villa Creole
5 out of 5
Recommended
for Everyone
by A verified traveler from Heredia

Lovely place

Posted Nov 6, 2017
Everything was great! Definitely considering going back in a few weeks!
Comment from Hotel Management
Nov 21, 2017 by Nini, Hotel Management
Hello Melanie, We appreciate your comments and do hope we can make your stay special one more time in the near future. Have a great day, Villa Creole
5 out of 5
Recommended
for Everyone
by A verified traveler from NJ

Beautiful!

Posted Oct 10, 2017
My friends & I (4 total) found this hotel last minute. And I’m happy we did. The lady at the front desk was SUPER helpful! The man as well. One day we ordered pizza & they helped us order since the ppl at the pizza place didnt speak english. They gave us breakfast, the fruit was delicious! Everything about this place was beautiful! The shower especially!!! It is to die 4. They give you everything you need including utensils and pots/pans , dishes. The only thing I could say was the white sheets had little brown stains on them. I had my own linens so it didn’t bother me much to complain. 10-15min walk from all the foods & shops. Jacò is absolutely beautiful, as well as Hotel Villa. Would definitely come back again. Gracias for helping make my birthday memorable!
Comment from Hotel Management
Oct 13, 2017 by villa creole, Hotel Management
Dear Customer. Thank you for giving us a perfect rating and for recommending our hotel to other travelers.I has been a pleasure sharing some time with you. Any time you want, we will be very happy to receive you again for your next trip. . Welcome back to hotel villa creole.
5 out of 5
Recommended
for Everyone
by A verified traveler

Life changing experience.

Posted Oct 2, 2017
From the moment you enter the property at Hotel Villa Creole, your dream begins. Starting with your greeting from Alda(hostess)or the property manager, owner, gardener, or whomever you come in contact with. Imagine the nicest people you will ever meet and then add to that the most gorgeously landscaped tropical grounds to your serene(air conditioned) cabana. I couldn’t possible put into words the incredible experience I had last week(September 25-27th 2017). It is the rainy season and we( my husband and I) were hoping for more rain. The weather could not have been any more perfect. I came to Costa Rica with my husband to see his family and we just by lucky chance booked a couple nights at Hotel Villas Creole. What an unexpected pleasure. An absolute serendipity. Alda’s husband also gives private waterfall and rainforest / zip lining tours. We didn’t have time because we were so busy with family but I would suggest to everyone to experience a day with Adrian( Alda’s husband). Also, the one day we had to relax all we wanted to do was experience the peace and serenity of Villas Creole. There are only 10 units and the Mountain View’s are spectacular. There is a local Soda( Costa Rican Diner) a few blocks away from the hotel. The food was incredible and very cheap. $8 for a Coca Cola a huge piece of fresh fish(delicious!) rice, beans, plantains, cucumber salad and cole slaw. Thank you to Alda and everyone. Amazing experience! Pura Vida! Much love to you all! Wayne & Alex
Comment from Hotel Management
Oct 7, 2017 by villa creole, Hotel Management
Hi Wayne and Alex, Thank you so much for your beautiful words and emotionant review, and for letting us know you enjoyed your visit at our hotel.We appreciate your time to give this excellent inspiration for keeping work hard for customer like you.I has been a pleasure sharing some time with you and your husband Alex. Of course your customers can reserve here (to the reception) all the tours around Jaco or more far away and specially a Waterfall Tour, in a private Paradise mountain Hike, with the best tour operator down town ..We all want to thank you for choosing us as one of your destinations, we work hard every day so your experience be very pleasant, and we're thrilled they made you feel so comfortable. Your kind compliments are much appreciated. We look forward to seeing you again when you vacation in Jaco Costa Rica. PURA VIDA
5 out of 5
by Julie M

Beautiful Hotel

Posted Sep 23, 2017 on Hotels
Beautifully maintained hotel and grounds, great breakfast, good location and proximity to town.
Comment from Hotel Management
Sep 25, 2017 by nicolas, Hotel Management
Hello Julie, Thanks for your comment, We appreciate your time to give this excellent note for keeping work hard for customer like you. Tthanks a lot and we hope you come back again here at Hotel Villa Creole. Kind regards.
5 out of 5
Recommended
for Everyone
by A verified traveler

Fantastic stay in JACO

Posted Sep 5, 2017
Amazing hotel,very very nice staff, clean, safe , comfortable . it is worth the money, always again .
Comment from Hotel Management
Sep 8, 2017 by villa creole reception, Hotel Management
Dear friends, Thank you so much for staying with us, and posting your nice review. I has been a pleasure sharing some time with you. Any time you want, we will be very happy to receive you again for your next trip. See you soon. Best regards