Ratings based on 72 Verified Reviews

4.5 out of 5
100% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Vermont

Spectacular Castle Location

Posted Jan 24, 2017
Pros: The location was fantastic. The public rooms and restaurant were all grand, in a stately medieval style. Dinner in the restaurant was excellent.
Cons: We would have appreciated a coffee maker or electric kettle in the room.
Location: The location is as grand and spectacular as you could ever want. The adjacent castle was very interesting and well worth a visit.
The Parador de Jaen is in a spectacular location in the castle high above the city with amazing views in all directions.
Comment from Hotel Management
Jan 30, 2017 by Salima Vegas, Hotel Management
Dear guest, First of all thank you for your opinion, that helps us to improve our services. We take note of your impressions to inform all departments. We hope to welcome you in a future time.
4 out of 5
by A verified traveler

The height of vistas and food

Posted Oct 13, 2016 on Hotels
Well every silver lining has a cloud,this parador has breathtaking views of Jaen from it's lofty peak of over 750 metres,but you definitely need a car as the only other way into town is by taxi (which can be pricey) Jaen is a nice town to amble around for a day maybe two but no more. Finally if you like beautiful rustic and seasonal Spanish food then the parador can only add to your pleasure,excellent cuisine.
Comment from Hotel Management
Nov 19, 2016 by General Manager, Hotel Management
Dear guest, We take note of your opinion about your stay. We hope to welcome you in a future time Thank you for your comments
4 out of 5
by A verified traveler

Beautiful location and lovely hotel

Posted Sep 24, 2016 on Hotels
Fabulous location with stunning views. Lot of work walking within the property - very long corridors
Comment from Hotel Management
Nov 19, 2016 by General Manager, Hotel Management
Dear guest, We take note of your opinion about your stay. We hope to welcome you in a future time Thank you for your comments
5 out of 5
by A verified traveler from Kent

Views that take your breathe away

Posted Sep 3, 2016 on Hotels
First rate hotel in a location with amazing views. Staff were very helpful and made the stay that bit special.
Comment from Hotel Management
Nov 19, 2016 by General Manager, Hotel Management
Dear guest, We take note of your opinion about your stay. We hope to welcome you in a future time Thank you for your comments
3 out of 5
by caroline from UK

disappointed with this Parador

Posted May 13, 2016 on Hotels
I had booked this Parador as a final treat on our tour around southern Spain. I went with great expectations and was disappointed. We were directed to our room but not shown. It would have been nice to be shown how the systems worked and for half an hour I thought the bathroom light was broken. For the cost of the room I would have expected tea and coffee making facilities but there were none. We went for a meal and I was very disappointed. The helpings were small and my meat was tough. It was accompanied by one small piece of broccoli. As for value for money it was not worth the money.
Comment from Hotel Management
Nov 19, 2016 by General Manager, Hotel Management
Dear guest, First of all thank you for your comments. We have taken note of them to inform the manager about the inconvinience and to solve them as soon as possible. We are sorry that your stay hadn´t been as satisfactory as you expected,
5 out of 5
by Wallace from Caguas, Puerto Rico

My dream Hotel

Posted Mar 27, 2016 on Hotels
Great service, restaurant, Great view
Comment from Hotel Management
Nov 19, 2016 by General Manager, Hotel Management
Dear guest, Thank you for your comments We are delighted that your stay had beed satisfactory for you We hope to welcome you in a future time
4 out of 5
by Paul from Mazarron

Parador Jaen

Posted Mar 14, 2016 on Hotels
Great stay on top of hill overlooking Jaen city. Reception staff very helpful and friendly. Wanted a coffee in the bar in the morning but no staff around...I did ring the bell for attention . Location and views from hotel fantastic
Comment from Hotel Management
Nov 19, 2016 by General Manager, Hotel Management
Dear guest, Thank you for your comments, they help us to improve our services We hope to welcome you in a future time
5 out of 5
by A verified traveler

It's a real castle!

Posted Mar 5, 2016 on Hotels
Just drive up and up and up to the top of the Mountain. It's a real castle! It has huge great communal areas to relax in and an authentic medieval feel. Actually built in the late 20th Century, 1990's maybe, and hence is not awkwardly designed needing to fit into an existing structure. Of course the views are spectacular, and if the path to the end of the ridge is followed, to the cross, a fantstic view of Jaen cathedral is discovered.
Comment from Hotel Management
Nov 19, 2016 by General Manager, Hotel Management
Dear guest, Thank you for your comments. We are delighted that your stay had been satisfactory for you. We hope to welcome you in a future time
5 out of 5
Recommended
for Everyone
by A verified traveler

Great view

Posted Feb 20, 2016
Excellent views. Nice restaurant. Could do with some maintenance. Bathroom stank of sewer
Comment from Hotel Management
Nov 17, 2016 by Jefa de recepcion, Hotel Management
Gracias por alojarse con nosotros! Nos preocupamos para hacer la estancia de nuestros clientes lo más agradable posible Gracias por sus comentarios
5 out of 5
by Bo Shiung from taiwan

Great hotel to stay.

Posted Nov 5, 2015 on Hotels
Near the castle and looks perfect.