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Reviews of The Fern - An Ecotel Hotel Jaipur

4 out of 5
The Fern - An Ecotel Hotel Jaipur
3, Airport Plaza , Nr.Durgapura, Tonk Road, Jaipur, Rajasthan

Reviews

7.4

Good

Rating 10 - Excellent. 18 out of 53 reviews" "
Rating 8 - Good. 13 out of 53 reviews" "
Rating 6 - Okay. 11 out of 53 reviews" "
Rating 4 - Poor. 8 out of 53 reviews" "
Rating 2 - Terrible. 3 out of 53 reviews" "

8.0/10

Cleanliness

7.2/10

Staff & service

5.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

MAHAPAVIT

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Great stay, but aged hotel condition
Seems like it was great hotel 10-15 years ago. I don't have any complaints for cleanliness or service because even though they were not extraordinary, they were decent and as expected. Something that bothered me were the rooms and furnishings. The room's design style was morden but seems liked it had aged a lot. Fern needs to invest in mordenizing the hotel when they are charging upscale prices for their rooms.
Stayed 1 night in Dec 2021

6/10 Okay

George, Tokyo

Business traveler
Liked: Cleanliness
Disliked: Staff & service, amenities
The internet is slow — if you are a professional needing to work on anything other than emails (ie heavy web browsing / photo downloads) you will be in trouble. Other than that is an older hotel but fairly clean even if some areas are showing their age.
Stayed 1 night in Feb 2020
Response from Rakesh on Apr 4, 2021
Dear Mr. George, Greetings from The Fern - The Fern – An Ecotel Hotel, Jaipur !!! Thank you for kind feedback. I am pleased to note that the experience at The Fern Jaipur met your expectations and made your stay enjoyable. Positive feedback from our guests is always a strong motivation to all of us to continuously provide a high level of services to our guests. We value your patronage and look forward to welcoming you back to The Fern Jaipur soon.

10/10 Excellent

Suphanee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Rakesh on Apr 4, 2021
Dear Guest, Greetings from The Fern - The Fern – An Ecotel Hotel, Jaipur !!! Thank you for kind feedback. I am pleased to note that the experience at The Fern Jaipur met your expectations and made your stay enjoyable. Positive feedback from our guests is always a strong motivation to all of us to continuously provide a high level of services to our guests. We value your patronage and look forward to welcoming you back to The Fern Jaipur soon.

10/10 Excellent

Komal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
The stay was comfortable and relaxing with cozy rooms and various amenities. However, the timings for pool usage could have been extended beyond 7pm to benefit business travellers. The food offered under cuisine was good, but intercontinental cuisine could have been improved. I found tge food priced a little over the higher end. Overall, the staff are polite and at your service. The MD made extra arrangements for me when I made a request for usuage of facilities after checkout. Therefore, I was happy with my selection of the hotel.
Stayed 4 nights in Aug 2019

8/10 Good

KJS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, Secure and Comfortable
A nice, comfortable and well located property. Very close to the airport. The Staff is courteous and helpful. Though the rooms are small but, adequately furnished with basic amenities for a night stay.
Stayed 1 night in Jun 2019
Response from Rakesh on Apr 4, 2021
Dear Mr. Thind, Greetings from The Fern - The Fern – An Ecotel Hotel, Jaipur !!! Thank you for kind feedback. I am pleased to note that the experience at The Fern Jaipur met your expectations and made your stay enjoyable. Positive feedback from our guests is always a strong motivation to all of us to continuously provide a high level of services to our guests. We value your patronage and look forward to welcoming you back to The Fern Jaipur soon.

4/10 Poor

Verified traveler

Disliked: Staff & service
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

jhonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2018

4/10 Poor

Saahil

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
pathetic service
pathetic service and quality of staff, failed to give a wake up call, tool 1 hr for room service
Stayed 1 night in Jul 2017

4/10 Poor

MADAN

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Poor standard on many counts
Room had cockroach. A star hotel is not supposed to permit free entry to cockroaches. Then tea making kit available but kettle missing and then no tea spoon to mix. Knob in bathroom were non-standard required coaching to understand what is what. I never expected star hotel could be so casual. All service staff were trainees or only with few days or months of experience. I regret choosing this hotel.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is v rude. Do not like to guide at all
The room condition is v poor. The breakfast is decent

10/10 Excellent

Pinky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Cleanliness
the Internet was a problem, rest was good

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
My nightmare in Jaipur!
Nightmare!!! Internet sucks!

10/10 Excellent

abhishek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great

6/10 Okay

Siddharth

Disliked: Cleanliness, room comfort

4/10 Poor

Pramod CHANDRA, delhi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
waste of money
really bad

4/10 Poor

Pramod CHANDRA, delhi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
very bad experience
not up to the mark

6/10 Okay

Sanjay, Gurgaon

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Average
The hotel was pretty average. The wifi doesn't work. The pool area is under renovation and the pool is very dirty and only 4feet deep. The best thing is definitely the breakfast we had. Air conditioner was not effective. Overall it is okay for a weekend getaway.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

10/10 Excellent

Manish, Delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Stay!!!!
Stayed in Fern for the Holi weekend with my wife, it was very nice experience, as they arranged for small get together for Holi festival. The staff was very courteous, helpful and provided very good service. The food (booth buffet and in room dining) were very delicious. Some of the in room dining dishes which I loved were 'Chip Shop Chips" and "Chicken Curry". However they can still increase the number of options in the Buffet. Overall experience was good and I would recommend this hotel for stay.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
We were extremely satisfied with our stay at Hotel Fern. Everyone was amazing, from the breakfast staff to the wonderful staff at the front desk. Our room was very comfortable and the breakfast was varied and satisfying. We would highly recommend this hotel to anyone and will definitely stay there if we ever return to Jaipur.

10/10 Excellent

rajeev bhargava, kolkotta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great service
excellent

8/10 Good

Vikas parihar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Laszlo, Doha, Qatar / Budapest, Hungary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprisingly great experience at Fern!!!
I was very positiviley surprised with Fern - Ecotel, as I never heard of them beforehand, and it turned out it is one of the coolest and trendy hotels in Jaipur!!! nicely decorated, modern but still keeping plenty of traditional Indian elements, it is much more exciting than the general hotels likes Marriott, Starwood etc. It is closely situated to airport (few mins by taxi), to JLN big road to Pink City and the World trade Park and Gaurav Tower shopping malls, also not far from Birla Mandir. To my positive surprise it turned out that the hotel's bar The Grudge is now Rajasthan's coolest party place these days!! I had a chance to experience it, you need to pay entry fee even if you are hotel guest, but you can negotiate it that you can actually consume the price of it...:):) I would definitely come back to The Fern next time in Jaipur!

8/10 Good

Garima, delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was pleasant
Was awesum, the ambience, facilities everything make it a nice place to stay

2/10 Terrible

suresh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

agarwal, kolkata

ok type not worth what expected
average

2/10 Terrible

Akshay, Delhi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad service
Dont even think of going to this hotel especially on saturday's.....they do not have sound proof glasses in the hotel and the club (grunge) will definitely take your night away from you. Entire hotel staff including the managers will say this is the issue with the hotel's room on saturday's and they cant do anything about it. What a waste of money and time.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

shabbir f k

Liked: Staff & service, property conditions & facilities, room comfort
the hotel is good nice and picefull to stay but food is not like value for money

6/10 Okay

AKB, New Delhi

Liked: Cleanliness, staff & service, property conditions & facilities
Budget hotel.
Over rated. There are better options in Jaipur for the same tariff.

6/10 Okay

nitesh jain, delhi

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
Very bad experience
It's my second visit. It's a difference of 10 to 1 as compared to my previous visit. The hotel rooms were not clean breakfast service in the restaurant was pathetic , food quality was also not good this time as compared to previous one

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Mukesh, Delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money property
I think it is very good hotel for this price with clean room, good furnishing and updated electrical system

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
It was a pleasant stay except the loud music in the disco which disturbed our sleep. We suggest taking room in the opposite side of the disco (Grudge)

4/10 Poor

rdhawan84, New Delhi

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
know what to expect
Not at all a five star -- We booked 3 rooms Check in took 30 minutes Room service totally lethargic took 40minutes even to get water Most of the Times forgot half of the order The swimming pool is tiny and even over flows and the worst of them all :- The restaurant -- is a big no We had ala-carte dinner and buffet breakfast but they are highly understaffed I got up from the dinner table as the food won't just make it to the table and finally when the breads did arrive the curry was cold and even the breads were burnt When I complained they were not even apologetic. They don't have an in-house Parking so your cars are parked outside the hotel in the open And at the time of check out they expect the guests to go out and get the cars themselves - and load their stuff themselves. Worst part was even the check out took 3 calls and 1 hour. In a nutshell - a fairly decent property is let down by lousy staff. I for sure am not going back to the hotel again - coincidentally I've a Jaipur halt while coming back too - and have picked lemon tree over this hotel will review the same after my stay -- all had weighing machines out of order

8/10 Good

Dinesh, New Delhi

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Hotel Close to Airport.
Being there for a short trip. Hotel is very nearer to the airport. It was a newly built hotel so everything was on place perfectly. Food which was served to us was very good. But the room size was little disappointing even the bed was also small.

10/10 Excellent

m.s.rajesh, delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
awsome hotel
it was awsome stay wit all staffs are very good

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location
it was good enough

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Rooms
The Fern was just as it was shown on your site. Will definitely book The Fern again on my next trip to Jaipur.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for Money
It was very nice experience at FERN - JAIPUR. Entire family was satisfied with Quality of Service,Cleanliness,Room service,Courteous behaviour of Front office and House Keeping.. Please KEEP IT UP. REGARDS,RAJINDER KALRA

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ideally located
it was a comfortable stay at the hotel with my family. Services are good and prompt. there was a bit of delay during check-in (we were not aware about specific check-in timings as well). Breakfast menu is really a 'balanced' one...A commendable place of stay..

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
First experience in Fern
I don't recoommend to take the room at at the floor 1 and specialy on saturday and sunday. there is a disco on the R level, which is 1 floor down. You not not be abel to sleep since the buzz will disturb your sleep

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
could not use any of the amenties of the hotel as we were out most of the time but a very comfortable stay overall.

10/10 Excellent

Ken, Washington DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Frans, Almere, The Netherlands

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable hotel in Jaipur near the airport
The Fern hotels are always pleasurable and the one in Jaipur is no exception. The hotel is very good for business travellers as it is close to the airport in a business are under development. But also the more touristic areas fo Jaipur are in close range. Comfortable and spacy rooms, friendly staff and nice restaurant on site. breakfast buffet is good.
Stayed 9 nights in Jul 2017

8/10 Good

Karla, peru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen servicio
Todos muy atentos, las hab limpias y comodas pero esta ubicado en un lugar sin rest ni otros establecimientos