Ratings based on 102 Verified Reviews

3.9 out of 5
90% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
2 out of 5
by Manish

Average overpriced hotel

Posted Feb 6, 2017 on Hotels
very average property. The hotel linen was run down with initially no warm water coming in the taps. Bathroom fitting is below par with the fittings creaking. The breakfast was again a lousy affair with eggs, and bread being the mainstay. After a bit of prod alternative aloo paranthas were offered. The swimming pool shown in the advt is actually a splash pool - again nothing remarkable about this.
Comment from Hotel Management
Mar 26, 2017 by Surya Pratap Singh, Hotel Management
We thank you for staying at the Suryaa Villa, Jaipur and wish to express our gratitude for having chosen to stay with us. We have duly made a note of the same. With the feedback we received largely from guests we have increased the options on our buffets Also we have clearly mentioned that we have a plunge pool in our property which is made kept in mind the limited number of rooms that we have. I would like to offer my sincere apologies for any shortfall in services, which has caused you to have such a negative impression. May I reassure you that the areas pointed out by you have been revisited and all necessary actions have been put in place in order to ensure top most level of deliveries. We look forward to welcoming you back to the Suryaa Villa, Jaipur and hope you have an enjoyable experience with us next time. Warm regards, Dhananjay
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice heritage hotel

Posted Jan 9, 2017
It was a good experience. With the reasonable rates, can plan again to stay during the next visit in Jaipur.
Comment from Hotel Management
Jan 10, 2017 by Dhananjay, Hotel Management
Thank
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 29, 2016 on Hotels
4 out of 5
by A verified traveler

Great budget hotel in Jaipur.

Posted Oct 24, 2016 on Hotels
Absolutely great place to stay. Nice quite area with very spacious rooms, clean and well furnished. Very nice traditional decor and good swimming pool. Indoor /outdoor - pool-side dining is also a great fun.
Comment from Hotel Management
Nov 4, 2016 by General Manager, Hotel Management
Thank you for the kind words. We look forward to your future visits. Best Regards, Dhananjay (Owner)
5 out of 5
Recommended
for Everyone
by A verified traveler from Orland Park, IL

Hotel staff were friendly and helpful.

Posted Aug 12, 2016
Hotel restaurant was always open and provided tasty meals and chilled beer. Hotel staff were friendly and helpful. The location of hotel was quite convenient with plenty of taxis and autorichshaws I the area. The hotel staff flips a switch just outside the door of the room when they think think you are gone to conserve electricity. The rooms are comfortable.
Comment from Hotel Management
Aug 18, 2016 by Dhananjay, Hotel Management
We thank you for staying at the Suryaa Villa, Jaipur and wish to express our gratitude for having chosen to stay with us. We are pleased to know that you found the hotel location convenient and your overall experience came up as a great one . Thank you for appreciating the interiors of the room, cleanliness of the bathroom & the food served in our restaurant. Thanking you and look forward to your continued patronage, Yours sincerely, Dhananjay Suryaa Villa, Jaipur
4 out of 5
by A verified traveler

Cozy hotel

Posted Apr 4, 2016 on Hotels
Cozy hotel with a calm atmosphere. Rooms are big and clean.
Comment from Hotel Management
by Surya Pratap Singh, Hotel Management
We are delighted to read your review, Best Wishes,
3 out of 5
by A verified traveler

Average stay

Posted Mar 29, 2016 on Hotels
Found this to be a little far from the places I wanted to see and not many restaurants nearby. Food onsite was just so-so. Nice areas to sit outdoors, but no AC, so room was a bit uncomfortable. Just an OK stay for the price.
Comment from Hotel Management
by Surya Pratap Singh, Hotel Management
We thank you for staying at the Suryaa Villa, Jaipur and wish to express our gratitude for having chosen to stay with us. Thank you for appreciating our food and the outdoor sit out areas and fresco terraces. I would like to inform you that we are glad located in central Jaipur close to various city attractions like City Palace, Hawa Mahal, Walled City, Markets, airport & railway station. May I reassure you that the areas pointed out by you have been revisited and all necessary actions have been put in place in order to ensure top most level of deliveries. We look forward to welcoming you back to the Suryaa Villa, Jaipur and hope you have an enjoyable experience with us next time.
4 out of 5
by Rashed from Dubai

Good choice

Posted Feb 17, 2016 on Hotels
This is an excellent hotel although far away from main attractions. The room and bathroom were spacious and clean. Staff were helpful. Restaurant served delicious food.
Comment from Hotel Management
Apr 30, 2016 by Surya Pratap Singh, Hotel Management
Thank you for appreciating the cleanliness in the rooms & bathrooms, which is a top priority for us at Suryaa Vila, Jaipur. We have passed on your feedback to the service team & the kitchen, they are both delighted to hear from you. We assure you of the best of services as well attention at all times. Best Wishes, Dhananjay Suryaa Villa, Jaipur
4 out of 5
by A verified traveler

No service round the clock. Slow room service

Posted Feb 6, 2016 on Hotels
Stay was comfortable but services are poor. We ordered them for some services even after menu already agreed and paid for but those food articles were not provided. Also whatever was consumed and left were not returned back.It was just took for granted affair for them. Owners were not all courteous they were around but no exchange of greetings with guests. Is this is what heritage means ?
Comment from Hotel Management
by Surya Pratap Singh, Hotel Management
Dear Guest, We are glad for all good feedback that you have for the product and Services of the Hotel. Thank you for sharing your feedback. I would like to offer my sincere apologies for any shortfall in services, which has caused you to have such a negative impression. May I reassure you that the areas pointed out by you have been revisited and all necessary actions have been put in place in order to ensure top most level of deliveries, Thanks and Regards
4 out of 5
by Sunil from New Delhi

Posted Jan 25, 2016 on Hotels
Comfortable stay plus tasty and decent breakfast
Comment from Hotel Management
Apr 30, 2016 by Surya Pratap Singh, Hotel Management
Thank you for the kind review. Best Wishes, Dhananjay