Ratings based on 107 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from s

Stay here

Posted Sep 10, 2016
Nice hotel, very polite and attentive staff. I would stay again. Go to Amber Fort, it makes the trip to Jaipur worthwhile (and trumps the pink city).
Comment from Hotel Management
Sep 13, 2016 by Amit Kaul, Hotel Management
Dear Guest, Thank you for having spared valuable time to share your experience. It was a pleasure having you stay with us. We are truly humbled by your gracious appreciation for the hotel and its location opposite Mansagar lake and close to the historical monuments. Thank you too for your gracious appreciation for the team and their service delivery. They are very glad to be of service to you. At Trident Hotels, we are committed to exceeding our guests' expectations, through unremitting dedication to perfection in every aspect of service. The team thanks you for your gracious comments and we look forward to the pleasure of your continued visits. Kind regards, Amit Kaul General Manager, Trident, Jaipur
4 out of 5
by A verified traveler from 千葉

居心地のいいリゾートホテル

Posted Aug 30, 2016
GWに二泊したがスタッフの対応、レストラン 部屋の設備、立地ともによし 湖の見える部屋を選ぶなら最上階をリクエストしたほうがいい バルコニーはかなり狭いがそこからの眺めはまあまあで 庭には緑が多くカラフルな鳥も飛んでいる レストランはメニューが豊富でどれもおいしくて 冷たいビールがすすむ 夕食後にプールサイドで観た 伝統芸能の人形劇は 短く、単純ではあったが 思わず笑ってしまうような内容だ もちろんチップが発生 ドアマンは威風堂々として 格好がいい 写真撮影にも こころよく応じてくれる 立地としては旧市街のように 騒がしくなく のんびりと 心と体を 癒すことができる
Comment from Hotel Management
Sep 8, 2016 by Amit Kaul, Hotel Management
Dear Guest, Thank you for sparing time to share your experience. It was a pleasure having you stay with us. We are glad to note that you enjoyed your stay and you were satisfied with the services rendered. At Trident Hotels, we are committed to exceeding our guests' expectations, through unremitting dedication to perfection in every aspect of service. Its feedback such as yours that helps us continue, unwavering towards our goal of perfection in everything we do. The team thanks you for your gracious comments and we look forward to the pleasure of your continued visits. Kind regards, Amit Kaul General Manager, Trident, Jaipur
2 out of 5
by A verified traveler

Hotel bit away from city ,

Posted May 2, 2016
A old property, which they have struggled to keep properly- Requires renovation ,though is away from city!
Comment from Hotel Management
Sep 10, 2016 by Amit Kaul, Hotel Management
Dear Guest, Thank you for sparing your valuable time to share your feedback about Trident Jaipur. It was a pleasure having you stay with us. I offer to you my apologies for not having been able to create a memorable stay. I have taken careful note of your feedback on the upkeep of the hotel. I assure you that your feedback has been addressed and we will look into ensuring the upkeep of the hotel is as meant to be. Once again, thank you for having stayed with us and we look forward to the opportunity of welcoming you back at the Trident, Jaipur. Kind regards, Amit Kaul General Manager, Trident, Jaipur
5 out of 5
by A verified traveler from canada

Great hotel!

Posted Mar 21, 2016
Pros: Staff and service
Cons: Expanded menu
Location: Location is great, and close to all historical activities. I recommend the lake view, it is truly magical!
Service and entire staff are amazing, always trying to fulfill every wish and desire.
Comment from Hotel Management
Aug 18, 2016 by Amit Kaul, Hotel Management
Dear Guest, Thank you for having spared valuable time to share your experience. It was a pleasure having you stay with us. We are truly humbled by your gracious appreciation for the hotel and its location opposite Mansagar lake and closer to the historical monuments. Thank you too for your gracious appreciation for the team and their service delivery. They are very glad to be of service to you. We have taken careful note of your suggestion with regards to the menu on offer. At Trident Hotels, we are committed to exceeding our guests' expectations, through unremitting dedication to perfection in every aspect of service. The team thanks you for your gracious comments and we look forward to the pleasure of your continued visits. Kind regards, Amit Kaul General Manager, Trident, Jaipur
5 out of 5
by A verified traveler from London Uk

Trident jaipur

Posted Mar 8, 2016
great hotel. Lovely staff. Good food. Swimming pool. Gym. Couldn't ask for more. Expensive drinks.
Comment from Hotel Management
Aug 18, 2016 by Amit Kaul, Hotel Management
Dear Guest, Thank you for having spared valuable time to share your experience. It was a pleasure having you stay with us. We are truly humbled by your gracious appreciation for the hotel, the food on offer, the refreshing swimming pool, fitness centre and the team. They are very glad to have been of service to you. I note that you found the drinks to be expensive. I would like to assure you that your feedback has been addressed and we will make amends and provide better value in the future. The team thanks you for your gracious comments and we look forward to the pleasure of your continued visits. Kind regards, Amit Kaul General Manager, Trident, Jaipur
5 out of 5
by A verified traveler from san jose

Luxury hotel, wonderful staff, delicious food

Posted Mar 8, 2016
Pros: The hotel is well maintained, staff are all wonderful
Cons: We paid for Internet but had very poor connection. We brought it to attention of hotel staff who did investigate but we did not find any improvement
Location: Amber Fort is 2 miles away on winding road, Jal Mahal palace on the lake is across street from hotel, all other tourist sites close by with a car
Wonderful stay at Trident Jaipur. The hotel is beautiful but the best part is the staff. Everyone on staff makes you feel so special and pampered. Security is good as has become the norm at luxury Indian hotels. The breakfast buffet was outstanding with plenty of variety. We had the dinner buffet one night and all items we tried were delicious. The biriyani was 2nd best we had in India and my husband (biriyani lover) approved. The hotel pool was cool and refreshing and gym was well maintained. This hotel is approximately 2 miles to Amber Fort, not within walking distance to shopping or other restaurants. I had a view of lake and Jal Mahal from my room and it was lovely. We did cross the street to walk by the lake on our first evening. Overall I highly recommend Trident Jaipur
Comment from Hotel Management
Aug 18, 2016 by Amit Kaul, Hotel Management
Dear Guest, Thank you for sparing your valuable time to share your feedback about Trident Jaipur. It was a pleasure having you stay with us. We are delighted to know that you enjoyed the location of the hotel. We are indeed very conveniently located opposite the Jal Mahal and Mansagar lake and within close proximity of the forts and palaces of Jaipur. We are really glad to know that you found the pool to be refreshing and enjoyed the facilities at the fitness centre and also the food on offer especially the breakfast spread and the Biryani prepared by the culinary team. Your feedback has been shared with them and they are indeed enthused and thrilled to hear from you. The chef is truly glad to have been able to create a wonderful experience and serve you delicious customized cuisine. Your appreciation will serve as great inspiration for the team. I have taken careful note of your feedback with regards to the internet service and apologize for the inconvenience caused during your stay with us. I would like to assure you that this will be addressed with due seriousness and concern to ensure that our service standards only continue to improve. The team thanks you for your gracious comments and we look forward to the pleasure of your continued visits. Kind regards, Amit Kaul General Manager, Trident, Jaipur
5 out of 5
by A verified traveler from london gb

Hotel with lake view

Posted Feb 22, 2016
This hotel is part of the Oberoi group and the service level of hotel is excellent. The room booked was with a lake view but the trees prevented a clear view. Good room size. Location is prefect. I enjoyed eating at the restaurant. Friendly staff. No free wifi, but you can access internet in their business centre. Would recommend this hotel.
Comment from Hotel Management
Aug 18, 2016 by Amit Kaul, Hotel Management
Dear Guest, Thank you for having spared valuable time to share your experience. It was a pleasure having you stay with us. We are truly humbled by your gracious appreciation for the hotel and its location opposite Mansagar lake and closer to the historical monuments and the food on offer. Thank you too for your gracious appreciation for the team and their service delivery. They are very glad to be of service to you. We have taken careful note of your feedback with regards to the trees blocking the view of lake from the room and the internet services at the hotel. The team thanks you for your gracious comments and we look forward to the pleasure of your continued visits. Kind regards, Amit Kaul General Manager, Trident, Jaipur
5 out of 5
by Pauline from Dubai

Great stay

Posted Feb 10, 2016 on Hotels
Very nice hotel, staff were friendly, attentive and very professional. Check in and out, again very welcoming and professional. There was a bit of an issue with noise in the pool and terrace areas from the works to the air conditioning coolers, but the staff were on the case immediately to get it stopped during breakfast time. Could have been a problem though had we wanted to relax round the pool during the day. Overall we were very impressed by the staff and service, this was our last of 4 hotel stays in India, and by far the best.
Comment from Hotel Management
Aug 18, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for having spared valuable time to share your experience. It was a pleasure having you stay with us. We are truly humbled by your gracious appreciation for the hotel. Thank you too for your gracious appreciation for the team and their service delivery. They are very glad to be of service to you. May I offer to you my sincere apologies for the inconvenience caused during breakfast. At Trident Hotels, we are committed to exceeding our guests' expectations, through unremitting dedication to perfection in every aspect of service. The team thanks you for your gracious comments and we look forward to the pleasure of your continued visits. Kind regards, Amit Kaul General Manager, Trident, Jaipur
4 out of 5
by A verified traveler from 日本、川崎市

水の宮殿にほど近い素敵なホテル

Posted Jan 29, 2016
Pros: やはりロケーションです。水の宮殿が最高。
Cons: 部屋の設備はやや古いのとアメニティが少ないのがマイナス、またWifiが有料
Location: 水の宮殿が徒歩圏内で最高、アンバー城も街中も至便です。
水の宮殿に近いのがとてもよいです。向かいの通りを渡れば、水の宮殿が見えます。完全に徒歩圏です。 夜景も見られますし、朝早く起きれば日の出も見られます。また向かいの通りは象タクシーの通り道になっているので、道路を普通に象が歩きます。 アンバー宮殿も近いので、混む前の8時くらいに行けば快適に見学が出来ます。シティパレスなどの見学スポットも近く至便です。(全て車がある場合です。) 部屋の設備はやや古いのとアメニティが少ないのがマイナス、またWifiが有料なのが困りましたが、交渉して無料にしてもらいました。腕輪の職人や人形職人、手相師などがいて、その人たちの会話も面白かったです。レストランも素敵でしたし、朝食は一流ホテルの品揃えでした。
Comment from Hotel Management
Aug 18, 2016 by Amit Kaul, Hotel Management
Dear Guest, Thank you for having spared valuable time to share your experience. It was a pleasure having you stay with us. We are truly humbled by your gracious appreciation for the hotel and its location opposite Mansagar lake and close to the historical monuments. We have made careful note of your feedback with regards to the room facilities and the amenities on offer and the internet services. I assure you that we will look to upgrade them in the near future. I do hope that your travels bring you back to Jaipur and we have another opportunity to look after you and make amends. Please do write to me whenever you plan your next visit to Jaipur and I would be glad to assist you personally. Once again, thank you for having stayed with us and we look forward to the opportunity of welcoming you back at the Trident, Jaipur. Kind regards, Amit Kaul General Manager, Trident, Jaipur
3 out of 5
by Aarjay

Good staff, Didn't provide bed as reserved, good below average ,

Posted Dec 28, 2015 on HotelClub
Stayed here for one night in Jaipur. The position is out of the old city and even further away from new Jaipur. That would be okay if the good at the hotel was good but it wasn't . The Christmas dinner buffet was well belie average. Huge selection but only a few items of quality. At breakfast the pastries looked dry, the bread was cold in the middle and warm on the outside ( could well have been frozen), the cheese was darkened in colour from being exposed to air The staff were very friendly but despite making a reservation for a king bed and being told on check in the we had bern sllocatec2 rooms with King bed, th rooms had queen beds They found us one room with a king bed on the ground floor even though wed booked a premium room eith king bed and lake view. Bad administration To compensate they gave us the Christmas dinner on the horse which is just as well as we wouldn't have paid for it given the quality. Given the location and food quality we would not stay here again which is a shame as the lakeside location is a beautiful retreat from the bustling old city area