Ratings based on 27 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from Delhi
Itsy bitsy unpretentious Gorbandh stayPosted Feb 21, 2017
Pros: they have an alliance with the best tour agency in Jaisalmer, KK resorts provide complimentary guide who gave us the best tour the cordial bar manager
Location: The hotel is conveniently located in close proximity to everything worth seeing in Jaisalmer, the fort, Gadsisar lake, Tilon ka pul, Havelis, markets
I will start by saying I am easy to please. .. Give me a clean room of comfortable proportions and I take to it. Gorbandh palace was built in 1992 and the property covers a huge area. .. The facade is comparable to any 5-star hotel... The same grandeur is evident at the reception, the dining room, the lawns and party places, the terraces and the pool. There are elegant courtyards all around the property and outside your rooms and that's where the grandeur ends. The rooms are surprisingly small and very disproportionate to the rest of the property.The room size is a regular lemon tree hotel size or smaller probably. For me that was a rude shock especially since the pictures suggested otherwise and i booked it for 3 adults. The room is not big enough for even 2 adults. So here's where the romance ended for me, the washroom was even tinier. It didn't help that the management was lax in ensuring our comfort despite my apparent displeasure at the room. I stayed there for 3 nights since i had booked for 3 nights and despite constant reminders they only provided for tea cups and water for 2 people only even though i paid for the third bed in advance and the additional bed lay in the room as a constant reminder of triple occupancy. And this after i placed a call with Expedia and the rep intervened and assured me that facility would ensure my utmost convenience. On one occasion they forgot me for 20 minutes after handing me the menu, there were only 3 other tables occupied then.
by A verified traveler
HorriblePosted Jan 27, 2017
Horrible food and facilities (no heated swimming pool, no good bar)
Nice hotel but tariff not justified.Posted Jan 3, 2017 on Hotels
Hospitality Staff could have been better, the staff is not well trained.
by Venkatesh from Bangalore
Nice StayPosted Apr 13, 2016 on Hotels
Its a nice place, with great service. Restaurant team had packed our breakfast as we had to leave early for Udaipur. Packing and food quantity and variety was great. It is in a quite place, very good for relaxing. On the Google maps, it will not show the right place, it is on SAM road.
by ABHAY from Mumbai
Nice place!Posted Feb 29, 2016 on Hotels
This place has some of the friendliest staff I've ever come across anywhere. Nice property overall but needs a little bit of an upgrade...
by Nitesh from Houston
8/10Posted Dec 30, 2014 on Hotels
Nice property but amazing staff. Ran into some Bollywood celebrities staying at the hotel. The food was expensive, breakfast was satisfactory. Shower experience wasn't that good though.
Posted Apr 24, 2014 on Hotels
Posted Mar 10, 2014 on Hotels
by Prashant from Delhi
Excellent PropertyPosted Jan 12, 2014 on Hotels
It was overall a comfortable stay. The property was well maintained and we find everything quite perfect , the staff was well mannered and helpful.
by A verified traveler
Kind staff and an oasis after the desertPosted Feb 19, 2013 on Hotels
Early check in made us very happy and very sweet staff. Internet speed was not great and bed was hard.