Ratings based on 77 Verified Reviews

3.2 out of 5
68% of guests recommend
3.5 Room cleanliness
3.5 Service & staff
3.3 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted Sep 20, 2016 on Hotels
The Hotel staffs are polite and friendly. Some leaking pipe inside bathroom caused floor with some water.
3 out of 5
by Johny from Singapore

Business Trip

Posted Jul 30, 2016 on Hotels
Nice hotel for short business trip
3 out of 5
by Johny from Singapore

Nice Stay

Posted Jul 5, 2016 on Hotels
Nice stay, for business purpose
2 out of 5
by Low

Posted Jun 19, 2016 on Hotels
Air-conditioning not working well
3 out of 5
by Christanty

This traveler left a rating score only Posted May 16, 2016 on Hotels
2 out of 5
by Anton

This traveler left a rating score only Posted May 1, 2016 on Hotels
4 out of 5
by Alvin from Manila

Good stay for the price

Posted Feb 8, 2016 on Hotels
We had a great time. Lounge experience was very pleasant. Wonderful staff. Close vicinity to local food and shopping mall (Palem Mall). Room condition can be improved especially the water quality and shower head (leaking).
1 out of 5
by moses k.

poor housekeeping

Posted Dec 8, 2015 on HotelClub
i stayed 4 nights, makeup room only done twice, even then i need to call them to do it, watercistern not working well, water just refuse to flow thru, got to get housekeeping to clear, everyday, stayed b4, same wc problem, looks like all rm experience same problem, design fault, not stay again, nearest stay around tis area will be d new Ibis hotel
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 18, 2015 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

Not a 4 star hotel, near airport, attached karaoke

Posted Nov 16, 2015
I think a 4 star hotel should have a pool and a fitness center, right? This property does not have a pool or a fitness center. There is an attached entertainment complex called Terminal 2 that is a brothel disguised as a karaoke venue and a massage venue. The massage venue has a large heated hottub, Maybe they are counting that as their pool. But it's for men only.