Book this hotel for the 4th time but this time around, I was quite shocked with the front office way of telling me that I did not request anything except for no smoking room.
Countless time I have e-mail them directly even in my previous booking. So far no objection except this time around I was told no request was requested in the booking detail.
Anyway, I have the room facing the mall, even though it is at 3rd floor and the most importantly, a good time in Jakarta Indonesia