Ratings based on 240 Verified Reviews

4.3 out of 5
90% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from ROK

Posted Sep 22, 2017
staffs are very friendly. but its location is not so good.
5 out of 5
Recommended
for Everyone
by A verified traveler from Brisbane

Nice hotel with easy access to Kuningan

Posted Aug 22, 2017
Nice hotel which is getting quite old and could do with some renovation in the future. Staff are very helpful with any requests. The breakfast is a bit overpriced The location, near Kuningan, is very convenient.
5 out of 5
by Hyuncheol

Posted Jun 27, 2017 on Hotels
Grate and Comfortable, nice staff, very kindness, good place to stay and taking rest
Comment from Hotel Management
Aug 9, 2017
Dear Mr. Hyuncheol, Thank you so much for your kind and generous review. We are delighted that you found the hotel service convenient and efficient. And thank you for your comments. The teams here appreciate the encouraging words and we look forward to the opportunity of welcoming you back to our hotel soon. With kindest regards, Dhini Maritza, Guest Experience Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from MS, USA

Very nice service

Posted May 13, 2017
It was a very nice experience to stay in Gran Melia. The staffs were helpful and very very friendly. The facilities were also great. For a bonus, the japanese restaurant in the hotel was tasty. I recommend this hotel if you visit Jakarta.
5 out of 5
Recommended
for Families
by A verified traveler

Nice hotel

Posted May 5, 2017
friendly staffs and a pleasant short stay at the hotel
3 out of 5
by bruno

Posted Mar 4, 2017 on Hotels
The restaurant service is bad
5 out of 5
Recommended
for Business Travelers
by A verified traveler from singapore

Super great value for a nice hotel

Posted Feb 1, 2017
Cons: More Indonesian food in the breakfast buffet, perhaps?
My new favorite in Jakarta - clean, friendly, everything works, good gym, decent wifi, big bed. Happy customer.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 3, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel

Posted Dec 22, 2016
Pros: clean
Cons: nothing
Location: nothing
it was awesome and hotel staff was good and entire was happy
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 14, 2016 on Hotels