Ratings based on 97 Verified Reviews

4.5 out of 5
93% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from manchester

Trip to Jakarta

Posted Mar 4, 2017
Really good stay here, cool classy established hotel, comfy room, great views and location, safe and clean, superb pool area well tended tropical gardens
1 out of 5
by A verified traveler

Posted Dec 9, 2016 on Hotels
Bad , the room has a bad smell , they refused to fund one paid night due to my early departure , even they didn't accept to provide a replacement night as I was traveling to Surabaya and coming back to Jakarta , thier excecuse is the reservation was made by hotels.com who also never responded to my calls to them to help on the refund
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 21, 2016 on Hotels
5 out of 5
by A verified traveler

Centrally located five star hotel

Posted Nov 15, 2016 on Hotels
Very comfortable stay in a five star hotel located in the center of town with great access to shopping malls and good restaurants.
4 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Posted Nov 9, 2016
Pros: Very close to the city center and ideal for business meetings
Cons: Located in one of the most congested Areas of Jakarta.
Location: Attached to Plaza Indonesia shopping Mall with plenty of shops and restaurants
5 out of 5
by A verified traveler

Best Hotel in Jakarta

Posted Oct 14, 2016 on Hotels
We love the Grand Hyatt for it's location and the spaciousness of the rooms. It is quiet but in the center of Jakarta within easy reach for business or shopping. Many good restaurants are nearby also.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 8, 2016 on Hotels
5 out of 5
by A verified traveler

One of the best

Posted Oct 7, 2016 on Hotels
Good value , great staff, have used it in the past and will use it in the future.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 30, 2016 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

Visiting Jakarta to see wife's family.

Posted Aug 15, 2016
Pros: Lovely rooms well appointed.
Cons: They can't help the traffic noise ` thats Jakarta.
Location: Already advised.
Jakarta trafic is a nightmare if you wish to travel anywhere. The hotels location is good for visiting other close by malls with restaurant's available on foot. a