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Grand Mercure Jakarta Kemayoran

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Indoor pool, outdoor pool
Indoor pool, outdoor pool
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace

Overview of Grand Mercure Jakarta Kemayoran

UNESCO Sustainable Property

Grand Mercure Jakarta Kemayoran

4.5 out of 5

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

  • Popular LocationPasar Baru17 min walk
  • Popular LocationIstiqlal Mosque4 min drive
  • Popular LocationJakarta International Expo8 min drive
  • AirportJakarta (CGK-Soekarno-Hatta Intl.)48 min drive

Choose dates to view prices

About this area

Jakarta

Located in Jakarta, Grand Mercure Jakarta Kemayoran is connected to a shopping center. Travelers eager for a bit of culture can stop by Jakarta History Museum, while those who have shopping on the agenda may want to visit ITC Cempaka Mas and Mangga Dua Square. Looking to enjoy an event or a game while in town? See what's happening at Gelora Bung Karno Stadium or Jakarta International Equestrian Park. Spend some time exploring the area's activities, including outlet shopping.
Popular Location

What's nearby

  • Pasar Baru - 17 min walk
  • Istiqlal Mosque - 4 min drive
  • Indonesian Ministry of Foreign Affairs - 4 min drive
  • Jakarta International Expo - 8 min drive
  • Mangga Dua - 12 min drive

Getting around

  • Stasiun MRT - Setiabudi - 10 min drive
  • Jakarta Kemayoran Station - 18 min walk
  • Soekarno-Hatta Intl. Airport (CGK) - 48 min drive

Restaurants

  • Catappa Restaurant — 1 min walk
  • Plumeria Lounge — 1 min walk
  • Warung Nasi Ampera — 5 min walk
  • Pempek — 14 min walk
  • Rumah Makan Sedap — 3 min drive

About this property

Grand Mercure Jakarta Kemayoran

Luxury hotel connected to a shopping center in Jakarta with full-service spa
Along with a full-service spa, this hotel has a restaurant and an indoor pool. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and a free shopping center shuttle. Other amenities include an outdoor pool, a health club, and a bar/lounge. All 505 soundproofed rooms feature free WiFi and 24-hour room service. Guests can enjoy fireplaces, and other standard amenities include refrigerators, minibars, and TVs.
Grand Mercure Jakarta Kemayoran offers 505 accommodations with fireplaces and minibars. Televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

An indoor pool, an outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.
The onsite spa has massage/treatment rooms. Services include massages. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Valet parking on site (IDR 35000 per stay)
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Free area shuttle
  • Free shopping center shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: IDR 150000 for adults and IDR 90750 for children
  • 1 restaurant and 1 coffee shop/café
  • 1 poolside bar and 1 bar
  • Free daily reception
  • 24-hour room service

Things to do

  • 18 holes of golf
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Karaoke
  • Outdoor pool
  • Sauna
  • Shopping
  • Spa tub

Family friendly

  • Children's pool
  • Free area shuttle
  • Free babysitting/childcare
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • Indonesian
  • Japanese

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan

Bathroom

  • Free toiletries
  • Hair dryer

Entertainment

  • Cable channels
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Fireplace
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: IDR 150000 for adults and IDR 90750 for children (approximately)
  • Airport shuttle fee: IDR 300000 per vehicle (one way)
  • Valet parking fee: IDR 35000 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Grand Mercure Jakarta Kemayoran Hotel
Grand Mercure Kemayoran Hotel
Grand Mercure Jakarta Kemayoran
Grand Mercure Kemayoran
Grand Mercure Jakarta Kemayoran (opening October 2015)
Mercure Jakarta Kemayoran
Grand Mercure Jakarta Kemayoran Hotel
Grand Mercure Jakarta Kemayoran Jakarta
Grand Mercure Jakarta Kemayoran Hotel Jakarta

Frequently asked questions

4.4
Excellent
Rating 5 - Excellent. 158 out of 296 reviews
5 - Excellent 53%
Rating 4 - Good. 115 out of 296 reviews
4 - Good 39%
Rating 3 - Okay. 16 out of 296 reviews
3 - Okay 5%
Rating 2 - Poor. 2 out of 296 reviews
2 - Poor 1%
Rating 1 - Terrible. 5 out of 296 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Clean, safe, friendly, in the middle of the city around a lot to do. great food and nice atmosphere.
Stayed 11 nights in Feb 2020

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel room was clean and Staff were friendly. Thanks for having us
Stayed 2 nights in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2020

2/5 Poor

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The only thing i liked is thar the property is new and close to the toll road exit besides that everything else is just not up to the mark including the staff, romm service, lounge service and guest service...
Stayed 2 nights in Jan 2020