Ratings based on 61 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
90% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler

good location

Posted Sep 19, 2016
good location but the room is not very comfortable. AC is not functioning well. have bugs on bed sheet.
Comment from Hotel Management
Sep 30, 2016 by Stanislaw Pajdzinski, Hotel Management
Dear Valued guest, Thank you for posting your review of your last stay at Ibis Jakarta Arcadia. First of all my sincere apologies for inconveniences you had experienced during your stay. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We have well noted on your comments related to the AC condition and bugs on bed sheet. I am very please to inform you that Ibis Arcadia is right now processing changing all AC units as well as the building refurbishment. On behalf of all ibis Jakarta Arcadia team, I wish you safe travels ahead and looking for welcoming you back to ibis Hotels. Best Regards, Stanislaw Pajdzinski General Manager Ibis Jakarta Arcadia
4 out of 5
by A verified traveler from 静岡県

ジャカルタ中心部の手ごろなホテル

Posted May 29, 2016
Pros: 自分の活動範囲の中心に在り、近くに商店街もあり、交通の便も良い。 価格も妥協できる。
Cons: シャワーの温度調節が難しい 入口の階段が急
Location: ジャカルタ中心部に在り、どんな活動にも対応できる。
手ごろな価格で、清潔。スタッフの応対も良い。 入口前の道路は、左右どちらかでも車が進入、外出できる。タクシーやバジャイも拾い易い。 近くに、デパート、食堂、コンビニがあり、不自由しない。 交通の便もよく、ロケーションが良い。 NHKワールドも見れる。
3 out of 5
by A verified traveler from S.

Close to the city centre

Posted Apr 23, 2016
Price to high for a low 3star hotel and because of unacceptable environment ( right and left side of the hotel)
Comment from Hotel Management
Apr 29, 2016 by Arifin - Front Office Manager, Hotel Management
Dear Valued Guest, Thank you for taking the time to tell us about your experience at the ibis Jakarta Arcadia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nur Arifin Front Office Manager
4 out of 5
by A verified traveler

Nice hotel for the money

Posted Mar 9, 2016
-walking distance to the city center and malls -good breakfast is available -clean rooms -great customer service
Comment from Hotel Management
Mar 21, 2016 by Nur Arifin, Hotel Management
Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Jakarta Arcadia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nur Arifin Front Office Manager
4 out of 5
by A verified traveler

Posted Feb 13, 2016
立地が素晴らしい。設備は最低限のものしかなく、古びているが、値段相応。スタッフの対応は好感が持てる。
Comment from Hotel Management
Feb 26, 2016 by Nur Arifin, Hotel Management
Dear Valued Gust, We very much appreciate your comments regarding your stay at the ibis Jakarta Arcadia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We do hope to welcome you again soonest at ibis Arcadia Jakarta. Thanks again, Nur Arifin Front Office Manager
3 out of 5
by A verified traveler from Dili

Good location

Posted Dec 23, 2015
Friendly and efficient staff and a great location made way for a pleasant 3 night stay at the Ibis Arcadia Jakarta, despite the shortcomings of an old building showing its age and in need of renovation.
Comment from Hotel Management
Jan 2, 2016 by Cyril Mas, Hotel Management
Dear Antonio, Thank you very much for taking time to share your valuable comments. I am very please to hear that you enjoyed your overall stay with us during your 3 nights stay as well as the hotel location. I regards to the building age, I am happy to inform you that Ibis Arcadia Jakarta is right now processing to important renovation which include bathroom, corridor, AC and building refurbishment. Thanks again and hope to welcome you back again very soon at Ibis Arcadia Jakarta. Sincerely, Cyril Mas. General Manager.
4 out of 5
by A verified traveler from Holland, Assen

Pleasant hotel in centre, nearby living streets

Posted Nov 13, 2015
Pros: Location, service
Cons: Provide rooms extra socket outlets
Location: Near by living streets with restaurants, streetfood, 24 hrs shops shopping malls, monas
Nice, pleasant hotel, sufficient facilities. Rooms require more socket outlets for charging phone, laptop tablet.
Comment from Hotel Management
Nov 28, 2015 by Cyril Mas - Ibis Arcadia Jakarta, Hotel Management
Dear Nunumete, We very much appreciate your comments regarding your stay at the ibis Jakarta Arcadia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have well noted on your comment related to additional socket. It will be part of our next renovation plan within 2016. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cyril Mas General Manager
3 out of 5
by A verified traveler

Gute Lage

Posted Aug 6, 2015
Pros: Lage
Cons: Frühstück
Zentrale Lage, freundliches Personal, angenehmer Aufentalt, Frühstück für europäischen Geschmack karg, für asiatischem Geschmack reichlich. Restaurant nicht zu empfehlen. Lassagne wurde noch tiefgefroren serviert. Preis-Leistung ok!
3 out of 5
by A verified traveler

ジャカルタの中心部

Posted May 31, 2015
Pros: ロケーションが良い。 バジャイで乗り付けても文句を言われない
浴室(シャワールーム)から水が飛び散る ホテル入り口の階段が急 エレベータ内が暗い 朝食が値段に対して悪すぎる
Comment from Hotel Management
Jun 30, 2015 by Cyril Mas, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,
5 out of 5
by A verified traveler from t

モーニングコール

Posted May 4, 2015
電話機からオートシステム的に設定できないのでスタッフに頼むしかありません。夜中のチェックインだと、ちゃんと対応してくれるかやや心配が。
Comment from Hotel Management
Jun 22, 2015 by Ibis Arcadia, Hotel Management
Dear T, We very much appreciate your comments regarding your stay at the Ibis Jakarta Arcadia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cyril Mas General Manager