Ratings based on 185 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
89% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from 静岡県

ジャカルタ中心部の手ごろなホテル

Posted May 29, 2016
Pros: 自分の活動範囲の中心に在り、近くに商店街もあり、交通の便も良い。 価格も妥協できる。
Cons: シャワーの温度調節が難しい 入口の階段が急
Location: ジャカルタ中心部に在り、どんな活動にも対応できる。
手ごろな価格で、清潔。スタッフの応対も良い。 入口前の道路は、左右どちらかでも車が進入、外出できる。タクシーやバジャイも拾い易い。 近くに、デパート、食堂、コンビニがあり、不自由しない。 交通の便もよく、ロケーションが良い。 NHKワールドも見れる。
1 out of 5
by Suvichak from Bangkok

Don't stay here

Posted May 20, 2016 on Hotels
Fu.. hotel ever. I spotted 2 yellow dot in my new towel. So i left towel on floor to get change. But in next day i still see exactly 2 yellow dot in my towel. They not change towel. Even i left it on the floor. Who know if they f...king clean it. Apart from that. In my non smoke floor get a plenty of smoke smell. And tonight i still at my smoke smells room. They not even check my neighbor if they smoke or not. So i guess that f...king smoke detector are doesn't work at all.
Comment from Hotel Management
Jul 19, 2016
Dear Mr. Suvichak, Thank you for taking the time to tell us about your experience at the ibis Jakarta Arcadia. I am sorry that your experience did not meet your expectations please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nur Arifin Front Office Manager
3 out of 5
by A verified traveler from S.

Close to the city centre

Posted Apr 23, 2016
Price to high for a low 3star hotel and because of unacceptable environment ( right and left side of the hotel)
Comment from Hotel Management
Apr 29, 2016 by Arifin - Front Office Manager, Hotel Management
Dear Valued Guest, Thank you for taking the time to tell us about your experience at the ibis Jakarta Arcadia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nur Arifin Front Office Manager
4 out of 5
by WAJDI

This traveler left a rating score only Posted Apr 11, 2016 on Hotels
4 out of 5
by Lars-Åke

This traveler left a rating score only Posted Mar 15, 2016 on Hotels
4 out of 5
by A verified traveler

Nice hotel for the money

Posted Mar 9, 2016
-walking distance to the city center and malls -good breakfast is available -clean rooms -great customer service
Comment from Hotel Management
Mar 21, 2016 by Nur Arifin, Hotel Management
Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Jakarta Arcadia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nur Arifin Front Office Manager
4 out of 5
by A verified traveler

Posted Feb 13, 2016
立地が素晴らしい。設備は最低限のものしかなく、古びているが、値段相応。スタッフの対応は好感が持てる。
Comment from Hotel Management
Feb 26, 2016 by Nur Arifin, Hotel Management
Dear Valued Gust, We very much appreciate your comments regarding your stay at the ibis Jakarta Arcadia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We do hope to welcome you again soonest at ibis Arcadia Jakarta. Thanks again, Nur Arifin Front Office Manager
3 out of 5
by A verified traveler

old hotel, smelly room and bad breakfast

Posted Jan 28, 2016 on Hotels
My stay was not pleasant. The bad thing: The room was smelly and very old. The water heater/pressure was not stable and consistence. It can suddenly turn to very cold while it was warm. The breakfast was horrible, not much choice and taste bad. The great thing: Wifi was strong and cable tv have multiple channel. Location is good because near to the big shopping mall and near to my Jakarta office.
Comment from Hotel Management
Jul 19, 2016
Dear Valued Guest, Thank you for taking the time to tell us about your experience at the ibis Jakarta Arcadia. I am sorry that your experience did not meet your expectations please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nur Arifin Front Office Manager
3 out of 5
by A verified traveler from Dili

Good location

Posted Dec 23, 2015
Friendly and efficient staff and a great location made way for a pleasant 3 night stay at the Ibis Arcadia Jakarta, despite the shortcomings of an old building showing its age and in need of renovation.
Comment from Hotel Management
Jan 2, 2016 by Cyril Mas, Hotel Management
Dear Antonio, Thank you very much for taking time to share your valuable comments. I am very please to hear that you enjoyed your overall stay with us during your 3 nights stay as well as the hotel location. I regards to the building age, I am happy to inform you that Ibis Arcadia Jakarta is right now processing to important renovation which include bathroom, corridor, AC and building refurbishment. Thanks again and hope to welcome you back again very soon at Ibis Arcadia Jakarta. Sincerely, Cyril Mas. General Manager.
4 out of 5
by dwi rahmad

This traveler left a rating score only Posted Nov 29, 2015 on Hotels