Ratings based on 149 Verified Reviews

3.5 out of 5
79% of guests recommend
3.6 Room cleanliness
3.7 Service & staff
3.3 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
2 out of 5
by Manickaraj

Posted Feb 26, 2017 on Hotels
not so good. Rooms and utilities are very old, poor water connection.
Comment from Hotel Management
Mar 1, 2017 by General Manager, Hotel Management
Dear Mr. Manickaraj, Thank you for your time sharing your stay experience with us. We do apologize that our rooms, utilities, and the water connection did not meet your expectation. We already shared your comments to all of our team member. Once again thank you and see you on your next stay with us soon. Warm regards, Prihantono Aries Putra Front Office Manager ibis Jakarta Tamarin
5 out of 5
by Derek K from Canada

Great Hotel at great value

Posted Jul 29, 2016 on Hotels
This is my 8 th time at this hotel just love it
Comment from Hotel Management
Aug 5, 2016 by General Manager, Hotel Management
Good Morning Mr. Derek K, Thank you so much for your positive feedback and being one of our loyal guest. We will share your comment to all of our team member for our motivation in giving continues quality of service to all of our guests. Once again thank you and we are looking forward for your upcoming stay in the near future. Have a great day. Warm regards, Prihantono Aries Putra Front Office Manager Ibis Jakarta Tamarin
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 12, 2016
It was a nice stay. Hotel staff were courteous and didn't face any problem.
Comment from Hotel Management
Jul 16, 2016 by Prihantono Aries Putra, Hotel Management
Good Morning Sir / Madam, We would like to thank for your positive comment. It is our pleasure to know that you had a nice stay with us. We will share your comment to all of team member. Now we are looking forward for your next stay with us, once again thank you and have a great weekend. Warm regards, Prihantono Aries Putra Front Office Manager Ibis Jakarta Tamarin
4 out of 5
by lyndsay from Sydney australia

Posted Jul 9, 2016 on Hotels
Apart from the leak in the bathroom on our first night everything was OK.agood location and very friendly and helpful staffers in
Comment from Hotel Management
Jul 14, 2016 by Prihantono Aries Putra, Hotel Management
Dear Ms. Lindsay, Thank you for your positive comment. It is our pleasure to know that our location and the service from our staff has met your expectation. Also we do apologize regarding the bathroom leaking experience. We will share it our engineering team that it will not happen again in the future. Once again thank you and we are looking forward for your next visit in the near future. Have a pleasant day. Warm regards, Prihantono Aries Putra Front Office Manager Ibis Jakarta Tamarin
3 out of 5
by Ashley from Bangkok

Ok.

Posted Jul 6, 2016 on Hotels
An average hotel in a decent location. Having said that, Jakarta doesn't really offer too much.
Comment from Hotel Management
Jul 14, 2016 by Prihantono Aries Putra, Hotel Management
Good Morning Ms. Ashley, Thank you for your valuable feedback. We will share it to the team for our continues improvement in giving quality of service to all of our guests. Once again thank you and we are waiting for your next stay soon. Have a great day. Warm regards, Prihantono Aries Putra Front Office Manager Ibis Jakarta Tamarin
2 out of 5
by Brijeshkumar from India

I dont like to stay again

Posted May 30, 2016 on Hotels
I found bugs and cockroach inside the room...smell inside room was horrible..
Comment from Hotel Management
by Prihantono Aries Putra, Hotel Management
Dear Mr. Brijeshkumar, First of all we would like to thank for your valuable feedback and also we do apologize that our room has disappointed you. We will share your comments to our housekeeping and pest control team for our continues improvement in giving quality of service to all of our guests. Once again thank you and we are looking forward for your next stay in the near future. Have a great day. Warm regards, Prihantono Aries Putra Front Office Manager Ibis Jakarta Tamarin
4 out of 5
Recommended
for Everyone
by A verified traveler

good value with basic accommodation

Posted May 9, 2016
Pros: clean and well-run
Cons: meals for 'western' tastes could be improved
Location: great central locatlon in Jakarta
comfortable for one week stay with limited but adequate facilities
Comment from Hotel Management
May 10, 2016 by Prihantono Aries putra, Hotel Management
Dear Sir / Madam, First of all we would like to thank for your valuable feedback. We will share your feedback to all team member for our continues improvement in giving quality of service. Once again thank you and we are looking forward for your next visit in the near future. Have a great day. Warm regards, Prihantono Aries Putra Front Office Manager Ibis Jakarta Tamarin.
4 out of 5
by A verified traveler

Average

Posted Feb 21, 2016 on Hotels
The stay was ok. Location is the main reason in stay in this hotel. Breakfast not great and not bad either.
Comment from Hotel Management
Apr 30, 2016 by Prihantono Aries Putra, Hotel Management
Dear Sir / Madam, Good Morning. First off all we we would like to thank for your time giving us your valuable feedback. We do apologize that your breakfast experience did not met your expectation. For sure we will share it to the team for our continues improvement. Once again thank you and we are looking forward for your next visit in the near future. See you and have a great day. Warm regards, Prihantono Aries Putra Front Office Manager Ibis Jakarta Tamarin
3 out of 5
by Manickaraj

This traveler left a rating score only Posted Dec 18, 2015 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 15, 2015
Mostly great. My only complaint is the reflexology section is a little weak.
Comment from Hotel Management
Mar 16, 2016 by Prihantono Aries Putra, Hotel Management
Dear Sir / Madam, First of all we we would like to thank for your time sharing your experience while staying with us. We do apologize that our reflexology section did not meet your expectation. We will share your valuable feedback to the team for our continues improvement in giving quality of service to all of our guests. Once again thank you and we are looking forward for your next visit in the near future. Warm regards, Prihantono Aries Putra Front Office Manager Ibis Jakarta Tamarin