Ratings based on 134 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
80% of guests recommend
3.6 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

とにかく立地が良く、便利な場所。

Posted Aug 20, 2016
Pros: スタッフは親切でフレンドリー。対応も非常に良く、コミュニケーションが取りやすい。 朝食もおいしい。 プールもあり、快適に過ごせる。
Cons: ダブルサイズのベッドを頼みましたが、ちょっと小さめでした。もう少し大きいものにしてくれることを願います。 コンセントはどれも使えるようにしてほしい。 洗面所の換気扇がなかったので、これも不便。どういうわけか暫く放置すると乾燥していましたが。。
Location: 隣にコンビニがあり、サリナデパートがあり、映画館もあり、非常に便利。
隣にコンビニがあり、サリナデパートがあり、映画館もあり、非常に便利。 スタッフは親切でフレンドリー。対応も非常に良く、コミュニケーションが取りやすいです。 ただし、部屋によっては、隣の声がよく聞こえるところがある。 また、夜中に外からバンドの演奏が聞こえてくるのは、非常に耳障りだった。 故障したコンセントがそのままだったりして、ちょっと困った。 ジャカルタの中心地なので、この値段では部屋が狭いのは致し方がない。 朝食は結構おいしかった。ナシゴレン・シーフード、ミーゴレンン・シーフードもおいしかった。
Comment from Hotel Management
Aug 24, 2016 by Prihantono Aries Putra, Hotel Management
Good Morning Sir / Madam, First of all we would like to thank for your time sharing your staying experience with us. It is our pleasure to know that our location, the service from our staff, and the taste of our breakfast has met your expectation. Also we do apologize regarding our double bed which is using queen size bed is not large enough and the wash room ventilation fan that did not working properly. We already shared your comments to all of our team member for our continues improvement in giving quality of service to all of our guests. Once again thank you and we are looking forward for your upcoming stay in the near future. Have a great day. Warm regards, Prihantono Aries Putra Front Office Manager Ibis Jakarta Tamarin
5 out of 5
by A verified traveler from 東京

毎回定宿にしてます

Posted Aug 16, 2016
どこに行くにも近くて便利。 部屋もきれいで1人で泊まるには申し分ない。アメニティが用意があったほうがいいかもしれないけど、プールもあるしコーヒーすぐ頼めるし、チェックアウト後もロビーに滞在できるし、便利!
Comment from Hotel Management
Aug 18, 2016 by Prihantono Aries Putra, Hotel Management
Dear Mr. Yajima, First of all we would like to thank for sharing your experience while staying with us. It is our pleasure to know that your stay has met your expectation. We already shared it to all of our team member. Once again thank you and now we are waiting for your next stay soon. Have a great day. Warm regards, Prihantono Aries Putra Front Office Manager Ibis Jakarta Tamarin
4 out of 5
by A verified traveler

Posted Jul 12, 2016
It was a nice stay. Hotel staff were courteous and didn't face any problem.
Comment from Hotel Management
Jul 16, 2016 by Prihantono Aries Putra, Hotel Management
Good Morning Sir / Madam, We would like to thank for your positive comment. It is our pleasure to know that you had a nice stay with us. We will share your comment to all of team member. Now we are looking forward for your next stay with us, once again thank you and have a great weekend. Warm regards, Prihantono Aries Putra Front Office Manager Ibis Jakarta Tamarin
4 out of 5
by A verified traveler

good value with basic accommodation

Posted May 9, 2016
Pros: clean and well-run
Cons: meals for 'western' tastes could be improved
Location: great central locatlon in Jakarta
comfortable for one week stay with limited but adequate facilities
Comment from Hotel Management
May 10, 2016 by Prihantono Aries putra, Hotel Management
Dear Sir / Madam, First of all we would like to thank for your valuable feedback. We will share your feedback to all team member for our continues improvement in giving quality of service. Once again thank you and we are looking forward for your next visit in the near future. Have a great day. Warm regards, Prihantono Aries Putra Front Office Manager Ibis Jakarta Tamarin.
4 out of 5
by A verified traveler

Average

Posted Feb 21, 2016 on Hotels
The stay was ok. Location is the main reason in stay in this hotel. Breakfast not great and not bad either.
Comment from Hotel Management
Apr 30, 2016 by Prihantono Aries Putra, Hotel Management
Dear Sir / Madam, Good Morning. First off all we we would like to thank for your time giving us your valuable feedback. We do apologize that your breakfast experience did not met your expectation. For sure we will share it to the team for our continues improvement. Once again thank you and we are looking forward for your next visit in the near future. See you and have a great day. Warm regards, Prihantono Aries Putra Front Office Manager Ibis Jakarta Tamarin
2 out of 5
by Marie

Posted Jan 24, 2016 on Hotels
Comment from Hotel Management
Jan 28, 2016 by Prihantono Aries Putra, Hotel Management
Good Morning Mrs. Marie, Thank you for your time giving us your valuable feedback and we do apologize that your stay did not meet your expectation. We will share it to the team for our continues improvement in giving quality of service to all of our guests. Once again thank you and we are looking forward for your next visit in the near future. Have a pleasant day,, Warm regards, Prihantono Aries Putra Front Office Manager Ibis Jakarta Tamarin
2 out of 5
by A verified traveler

Hotel im Stadtzentrum

Posted Jan 18, 2016
Zimmeraustattung erinnerte mich an 1965....geschmacklose Möbel....Kein Upgrade möglich und die nächst grösseren Zimmer zu einem absolut überzogenem Kurs.
Comment from Hotel Management
Jan 22, 2016 by Prihantono Aries Putra, Hotel Management
Dear Sir / Madam, First of all we would like to thank for your time giving us valuable feedback. We do apologize that our room did not meet your expectation. We will share your comment to the team that we believe it will be very useful for us in giving continues improvement of service quality. Once again thank you and we are looking forward for your next visit in the near future. Warm regards, Prihantono Aries Putra Front Office Manager Ibis Jakarta Tamarin
3 out of 5
by Manickaraj

This traveler left a rating score only Posted Dec 18, 2015 on Hotels
4 out of 5
by A verified traveler

Posted Dec 15, 2015
Mostly great. My only complaint is the reflexology section is a little weak.
Comment from Hotel Management
Mar 16, 2016 by Prihantono Aries Putra, Hotel Management
Dear Sir / Madam, First of all we we would like to thank for your time sharing your experience while staying with us. We do apologize that our reflexology section did not meet your expectation. We will share your valuable feedback to the team for our continues improvement in giving quality of service to all of our guests. Once again thank you and we are looking forward for your next visit in the near future. Warm regards, Prihantono Aries Putra Front Office Manager Ibis Jakarta Tamarin
4 out of 5
by A verified traveler

Posted Dec 10, 2015 on Hotels
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