Exterior

Reviews of Le Meridien Jakarta

5 out of 5
Le Meridien Jakarta
Jalan Jenderal Sudirman Kav No 18-20, Jakarta, Jakarta

Reviews

8.4

Very Good

Rating 10 - Excellent. 149 out of 381 reviews" "
Rating 8 - Good. 171 out of 381 reviews" "
Rating 6 - Okay. 43 out of 381 reviews" "
Rating 4 - Poor. 10 out of 381 reviews" "
Rating 2 - Terrible. 8 out of 381 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

WENJIE

Liked: Cleanliness, amenities, property conditions & facilities
Good service
Stayed 3 nights in Feb 2024

10/10 Excellent

Akhilesh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff.
Stayed 2 nights in Dec 2023

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and good service. Gym and swimming pool. The property is a bit old, but kept up well.
Stayed 1 night in Aug 2023
Response from Astrid Wowor on Aug 10, 2023
Thank you for choosing to stay at Le Meridien Jakarta. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to Le Meridien Jakarta in the near future.

8/10 Good

derek

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good overall
Stayed 2 nights in Jul 2023
Response from Le Meridien Jakarta on Jul 21, 2023
Dear Derek,Greetings from Le Meridien Jakarta!Thank you for taking the time to give us a review. We are glad to hear that you enjoyed your stay with us. We hope you'll visit us again soon.Best regards,Le Meridien Jakarta

8/10 Good

Martin

Stayed 6 nights in May 2023
Response from Adz on May 31, 2023
Dear Martin, Thank you for your positive review. We look forward to warmly welcoming you back again at our hotel to serve you even better.Yours truly, Le Meridien Jakarta

10/10 Excellent

hwa chiang

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023
Response from Adz on May 31, 2023
Dear hwa.chiang, Thank you for your excellent review. We look forward to warmly welcoming you back again at our hotel to serve you even better.Yours truly, Le Meridien Jakarta

2/10 Terrible

May Lin

Stayed 2 nights in Feb 2023
Response from Le Meridien Jakarta on Mar 29, 2023
Dear May LinGreetings from Le Meridien Jakarta!Thank you for choosing to stay at Le Meridien Jakarta! We look forward to seeing you again soon.Regards,Le Meridien Jakarta

10/10 Excellent

Zarika

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great location very close to thamrin city shopping center. Breakfast is amazing lots of options that I Iook forward for breakfast every morning. The staff made you feel welcome they are very friendly, professional and very helpful. I also stayed at other hotels while I'm in jakarta but overall Le Meridien hotel is the one that leave me a good impression. I would definitely stay here again.
Response from Le Meridien Jakarta on Mar 29, 2023
Dear ZarikaGreetings from Le Meridien Jakarta!We are glad to hear that you enjoyed your stay with us and found our staff helpful. It’s always great when we can help guests make the most of their time with us. If there are any specific areas where we can improve upon during your next visit, please do let us know as feedback is always welcome here at Le Meridien Jakarta.Regards,Le Meridien Jakarta

6/10 Okay

Mathew

10/10 Excellent

Ilan

Stayed 10 nights in Nov 2022

8/10 Good

Leong hong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
its an average place to stay.. the breakfast area is lousy..

10/10 Excellent

Junaidi

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel location is very good, room are clean and very well maintained. Very satisfied with overall service and the food was great too.
Stayed 4 nights in Oct 2022

10/10 Excellent

Tahiz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👏👏👏
Stayed 2 nights in Oct 2022

8/10 Good

Marc, Singapore

Business traveler
Liked: Cleanliness, staff & service, amenities
Excellent staff and restaurants in a very convenient location but various maintenance snags e.g. all systems not working, at the hotel.
Stayed 2 nights in Sep 2022

8/10 Good

Ian, Hexham

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2022
Response from LMJ on Jun 20, 2022
Dear Ian, Thank you so much for your review Respectfully yours, Le Meridien Jakarta

6/10 Okay

Kiran

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was excellent. Superb breakfast buffet and close by to amenities like shopping malls and restaurants. It's situated in central Jakarta. The only negatives were when I checked in well after 4 pm the room was not ready and had to wait for nearly an hour but was treated to a complimentary coffee. Also the night before I checked out I requested for an extended check out for 2pm and this was agreed. The following day I was harrassed by the reception at 12 pm to check out and was informed that the latest time to check out was 1 pm. This caused me unnecessary stress as I agreed a 2 pm check out. To their credit the duty manager arranged for me to have a complimentary coffee in their club bar and also offered me a room to have a shower which I declined!
Stayed 3 nights in Jun 2022

6/10 Okay

Tony

Business traveler
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Team not proactive enough.
Doorlock was spoilt and working only intermittently. The hotel team did not proactively fix the problem and the following day I was still stuck outside. It is quite frustrating after a long day. Overall service was good though.
Stayed 6 nights in Jun 2022
Response from LMJ on Jun 13, 2022
Dear Tony, Thank you for the review. We appreciate your taking the time to leave a comment, and we apologize to hear about your experience during your stay with us. We hold ourselves to the highest standards and have addressed this issue. Please give us another chance to prove ourselves sometime soon. Respectfully yours, Le Meridien Jakarta

10/10 Excellent

Klaus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

DatoSeriDesmond

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff attitude that make me felt at home in a new environment.
Stayed 2 nights in Feb 2020

8/10 Good

Logamurthy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quiet room. Good to sleep.
Stayed 3 nights in Jan 2020

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

6/10 Okay

MARCO

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Stayed 3 nights in Nov 2019

8/10 Good

Yip Man

Business traveler
Liked: Cleanliness, staff & service, room comfort
Location of the room
My room was on 4/F and the wing I stayed near the Main Street. It was so noisy at night and I was unable to get into sleep.
My room
Outside view
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness
Toilets was not properly clean in the executive floor I stayed That too the first time I experienced it other wise no issue
Stayed 2 nights in Nov 2019

8/10 Good

Benjamin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room key didn’t work first time thank you otherwise too stay
Stayed 1 night in Sep 2019

8/10 Good

Siew Eng

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Good service but worn and/or old looking interior
Hotel is conveniently located opposite the World Trade Centre. Service of staff is top-notch but hotel shows many signs of old age, e.g. old furniture, furnishing and carpets. Overdue for a refurbishment.
Stayed 4 nights in Sep 2019
Response from Hotel Le Meridien Jakarta Digital Team on Oct 28, 2019
Dear Mr/Mrs. Siew Eng, Thank you for taking the time to give to write your review on Trip Advisor and providing us to your feedback regarding your recent stay. We will share your feedback to our team. We hope that you will return to us soon to experience our excellent service again. Regards,

10/10 Excellent

Muhamad Yasir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place in good location
Spent Quality time with Family here the answer
Stayed 1 night in Aug 2019

10/10 Excellent

Ranjan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

8/10 Good

Alvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location and good service. Was upgraded but at the old wing. Clean and big room but older deco at the old wing
Stayed 1 night in May 2019

10/10 Excellent

Kem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Diamond in the rough
Our hotel room was big and comfortable. This hotel is located right across from the world trade buildings. All the staff was very friendly and helpful. The cost of food and alcohol at the restaurants are very expensive.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we like the hotel location, and they services from from desk to the col
Stayed 3 nights in Apr 2019

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are great
Stayed 4 nights in Apr 2019

10/10 Excellent

Bharat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Nice location.. easy to travel around
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Renovation works was going on, and there was no alternative for the lounge.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveler

Stayed 4 nights in Mar 2019

8/10 Good

J

Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in Feb 2019

8/10 Good

Alan J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le Merdien good place for the well heeled
Great staff. Very well trained.
Stayed 4 nights in Feb 2019

10/10 Excellent

Gipakumar, Trivandrum

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice food good businesss launch and reachable any pace fast informs of the hotel public transport system is very convenient and economical too
Stayed 3 nights in Dec 2018
Response from Le Meridien Jakarta Digital Team on Feb 8, 2019
Dear Mr/Ms. (change to guest name), Thank you for staying at Le Meridien Jakarta and for taking the time to share your experience. We are pleased to hear that you had a great stay with us. Please do not hesitate to contact us again should there be anything else we can improve to make your upcoming visit more memorable. We look forward for the opportunity to welcoming you back. Have a grear day ahead! Regards,

10/10 Excellent

Yie chen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018
Response from Le Meridien Jakarta Digital Team on Feb 8, 2019
Dear Mr/Ms., Thank you for staying at Le Meridien Jakarta and for taking the time to share your experience. We are pleased to hear that you had a great stay with us. Please do not hesitate to contact us again should there be anything else we can improve to make your upcoming visit more memorable. We look forward for the opportunity to welcoming you back. Have a grear day ahead! Regards,

10/10 Excellent

Yie chen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

10/10 Excellent

Kheng Beng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2018

10/10 Excellent

gopa, trivandrum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing more to tell I am staying for long time
God for busiesss and reachable to all locations in traffic times
Stayed 3 nights in Oct 2018
Response from Digital Team of Le Meridien Jakarta on Oct 31, 2018
Dear Mr. Gopa, Thank you very much for your amazing review. We look forward to welcome you in the near future and wish we can always provide you with the best service.

10/10 Excellent

JONGMIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Sep 2018
Response from Digital Team on Oct 9, 2018
Dear Mr. Jongmin, Thank you for your great reviews, we hope that you had a memorable stay and we wish to welcome you again soon :) Regards,

10/10 Excellent

Gopakumar, Trivandrum Kerala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location in Jakarta
when i Visit Jakarta MyFirst preference is Meridian and they are still maintain the Quality and services
Stayed 4 nights in Sep 2018
Response from Digital Team on Oct 9, 2018
Dear Mr. Gopakumar, Thank you very much for your great reviews! We are very pleased to know that you had a great moment when you stay here with us. We look forward to welcome you again Mr. Gopakumar. Regards,