Dear Ms Felicia,Thank you for reaching out to us with your compliments. We are delighted to hear that you had a pleasant stay experience. It is our philosophy to provide the highest possible standards of service to our guests, we would like to reassure you that we will convey your compliments to the team.Thank you again for sharing your experience. Stay safe, stay healthy and looking forward to welcoming you in near future!Sincerely,Diana AfrizaGuest Experience Executive

Dear Valued Guest,Thank you so much for your kind words about our hotel. We strive to provide our guests with a luxury and outstanding experience during their stay here at Pullman Jakarta Central Park. We are glad that we could exceed your expectations, and it is very heartwarming that you took the time to share this feedback with us. We look forward to welcoming you back to Pullman Jakarta Central Park on your next visit. Kind regards, Diana AfrizaGuest Experience Executive

Dear Mr. Reza,Thank you so much for your kind words about our hotel. We strive to provide our guests with a luxury and outstanding experience during their stay here at Pullman Jakarta Central Park. We are glad that we could exceed your expectations, and it is very heartwarming that you took the time to share this feedback with us. We look forward to welcoming you back to Pullman Jakarta Central Park on your next visit. Sincerely ,Lidiya Oktaviani Front Office Manager

Dear Valued Guest,Thank you for taking the time to share your experience at Pullman Jakarta Central Park. We are delighted to hear that you found our hotel located near the Central Park mall, and that you enjoyed both the room and the service we provided.At Pullman Jakarta Central Park, we strive to create an enjoyable experience for all of our guests. We are pleased that we were able to meet your expectations.Thank you for choosing us for your stay in Jakarta and we look forward to welcoming you back soon!Kind regards, Lidiya Oktaviani Front Office Manager

Dear Valued Guest,Thank you for your kind review of Pullman Jakarta Central Park and for mentioning our team members Bryant. We are pleased to hear that you enjoyed your stay with us and appreciate the hospitality of our staff. At Pullman Jakarta Central Park, we strive to ensure that all guests have a comfortable and memorable experience with us. We are committed to providing excellent service, high quality amenities, and a welcoming atmosphere for all visitors. We look forward to seeing you again soon! Best Regards, Lidiya OktavianiFront Office Manager

Dear Valued Guest,I would like to thank you for taking the time to share your feedback. While all of us wish you had a better experience, it is to my deepest regret to know that we did not meet your expectations during your stay with us. We reviewed your ratings and noted with regrets that we had missed some of points, hence we did not meet entirely your expectation. We have noted particularly your concerns for the room cleanliness during the stay. We have immediately shared your experience to our concerned Managers as to take appropriate actions for further improvements. Please accept our sincere apologies for the inconveniences you have encountered and we do look forward to welcoming you again soon at Pullman Jakarta Central Park. Warm regards,Diana AfrizaGuest Experience Executive

Dear Mr. Mohamed,Thank you for taking the time to share your feedback regarding your stay at Pullman Jakarta Central Park. We genuinely appreciate all customer feedback, as it helps us to improve our services and ensure that we are meeting our guests' needs. At Pullman Jakarta Central Park, we strive to provide our guests with a luxurious experience and take great pride in our quality of service. It appears that, on this occasion, we did not meet your expectations and we sincerely apologize for any disappointment caused. We value every guest who chooses to stay with us and thank you again for taking the time to offer us your valuable insights. Sincerely,Diana AfrizaGuest Experience Executive

Dear Valued Guest,Thank you so much for your kind words about our hotel. We strive to provide our guests with a luxury and outstanding experience during their stay here at Pullman Jakarta Central Park. We are glad that we could exceed your expectations, and it is very heartwarming that you took the time to share this feedback with us. We look forward to welcoming you back to Pullman Jakarta Central Park on your next visit. Sincerely,Diana AfrizaGuest Experience Executive

Dear Mr Rajesh,Thank you for sharing your stay experience with us. While all of us wish you had a better stay with us as many others has experienced, it is to my deepest regret to know that we did not meet your expectations during your stay with us. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We are doing an upgrade for hotel facilities including our rooms partially this year to make experience more enjoyable.It is our hope to be able to serve you better in your next visit.Thank you and stay safe!Sincerely,Lidiya OktavianiFront Office Manager

Dear Ms Francisca,Thank you for staying with us and it’s a great delight to have been at your service. We appreciate your positive review and on behalf of the Management and staff here at Pullman Jakarta Central Park, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again soon.Sincerely,Lidiya OktavianiFront Office Manager

Dear Ms Grace,Thank you for taking your time to write a review regarding your stay at Pullman Jakarta Central Park. We are delighted to hear that you had a great experience and enjoyed our hospitality. I would glad to share your review with our team as we strive to continuously maintain the quality of our services. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again in the future.Sincerely, Lidiya Oktaviani,Front Office Manager

Dear Ms Murshidah Binte,Thank you for taking your time to write a review regarding your stay at Pullman Jakarta Central Park. We are delighted to hear that you had a great experience and enjoyed our hospitality. I would glad to share your review with our team as we strive to continuously maintain the quality of our services. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again in the future.Sincerely, Lidiya Oktaviani,Front Office Manager

Dear Ms Angelita,Thank you for staying with us and it’s a great delight to have been at your service. We appreciate your positive review and on behalf of the Management and staff here at Pullman Jakarta Central Park, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again soon.Sincerely,Lidiya OktavianiFront Office Manager

Dear Ms Adel,Thank you for staying with us and it’s a great delight to have been at your service. We appreciate your positive review and on behalf of the Management and staff here at Pullman Jakarta Central Park, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again soon.Sincerely,Lidiya OktavianiFront Office Manager

Dear Miss Michelle,Thank you for taking your time to write a review regarding your stay at Pullman Jakarta Central Park. We are delighted to hear that you had a great experience and enjoyed our hospitality. I would glad to share your review with our team as we strive to continuously maintain the quality of our services. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again in the future.Sincerely, Lidiya Oktaviani,Front Office Manager

Dear Mr Bharat,Thank you for staying with us and it’s a great delight to have been at your service. We appreciate your positive review and on behalf of the Management and staff here at Pullman Jakarta Central Park, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again soon.Sincerely,Lidiya OktavianiFront Office Manager

Dear Mr Bien Ching,Thank you for staying with us and it’s a great delight to have been at your service. We appreciate your positive review and on behalf of the Management and staff here at Pullman Jakarta Central Park, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again soon.Sincerely,Lidiya OktavianiFront Office Manager

Dear Mr Leong Hong,Thank you for staying with us and it’s a great delight to have been at your service. We appreciate your positive review and on behalf of the Management and staff here at Pullman Jakarta Central Park, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again soon.Sincerely,Lidiya OktavianiFront Office Manager

Dear Mr Tim,Thank you for staying with us and it’s a great delight to have been at your service. We appreciate your positive review and on behalf of the Management and staff here at Pullman Jakarta Central Park, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again soon.Sincerely,Lidiya OktavianiFront Office Manager

Dear Mr Joseph,Thank you for staying with us and it’s a great delight to have been at your service. We appreciate your positive review and on behalf of the Management and staff here at Pullman Jakarta Central Park, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again soon.Sincerely,Lidiya OktavianiFront Office Manager

Dear Mr Joseph,Thank you for staying with us and it’s a great delight to have been at your service. We appreciate your positive review and on behalf of the Management and staff here at Pullman Jakarta Central Park, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again soon.Sincerely,Lidiya OktavianiFront Office Manager

Dear Mr Lee Lian,Thank you for staying with us and it’s a great delight to have been at your service. We appreciate your positive review and on behalf of the Management and staff here at Pullman Jakarta Central Park, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again soon.Sincerely,Lidiya OktavianiFront Office Manager

Dear Value Guest,Thank you for staying at Pullman Jakarta Central Park and shared your stay experience with us. We deeply apologize for the inconveniences you met during your stay. Please rest assured that we are going to renovate all the room and upgrade our TV to become IPTV partially. Once again thank you for your feedback that allows us to look into detail area for our review and improvement and It is our hope to be able to serve you better in your next visit.Sincerely,Lidiya OktavianiFront Office Manager

Dear Ms Novi,Thank you for taking the time and trouble to drop us a review about your experience. It is to my deepest regret that your experience was not as we would like you to have. It is our hope to be able to serve you better in your next visit.Sincerely,Lidiya OktavianiFront Office Manager

Dear Mr Lim,Thank you for staying with us and it’s a great delight to have been at your service. We appreciate your positive review and on behalf of the Management and staff here at Pullman Jakarta Central Park, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again soon.Sincerely,Lidiya OktavianiFront Office Manager

Dear Ms Adel,Thank you for staying with us and it’s a great delight to have been at your service. We appreciate your positive review and on behalf of the Management and staff here at Pullman Jakarta Central Park, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again soon.Sincerely,Lidiya OktavianiFront Office Manager

Dear Mr Xing Ying,Thank you for taking the time to tell us about your experience at the Pullman Jakarta Central Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.We have well noted all your concerns and are taking immediate action to fix the urgent issues. We assure you that we have taken action to address and prevent the recurrence of problems in the future.Once again thank you for your feedback that allows us to look into detail area for our review and improvement and It is our hope to be able to serve you better in your next visit Sincerely,Lidiya OktavianiFront Office Manager

Dear Ms. Marinda,Thank you for staying with us at Pullman Jakarta Central Park. We greatly appreciate the time you have taken to complete our online Guest Satisfaction Survey, which allows us to ascertain our guests’ perception of our hotel. Kindly rest assured that your feedback has been shared with the relevant department head as we constantly look for ways to better fulfill our guests’ expectations. We noted in regards to the mattress that's pretty hard, also we are delighted to heard your comment in terms of pillows, locations & particularly about Les Mills Bike. Furthermore, we are more than happy could accommodate your early arrival so you may stay a little longer at our beautiful hotel.Ms. Marinda, My colleagues and I look forward to the immense pleasure of welcoming you back to our hotel in the not too distant future.Sincerely,Fajar Tri HaryadiAsst. Front Office Manager

Dear Fernando,Thank you for reaching out to us with your compliments. We are delighted to hear that you had a pleasant stay experience. It is our philosophy to provide the highest possible standards of service to our guests, we would like to reassure you that we will convey your compliments to the team.Thank you again for sharing your experience. Stay safe, stay healthy and looking forward to welcoming you in near future!Sincerely,Lidiya OktavianiFront Office Manager

Dear Mr. Yohanes,Thank you for reaching out to us with your compliments. We are delighted to hear that you had a pleasant stay experience. It is our philosophy to provide the highest possible standards of service to our guests, we would like to reassure you that we will convey your compliments to the team.Thank you again for sharing your experience. Stay safe, stay healthy and looking forward to welcoming you in near future!Sincerely,Lidiya OktavianiFront Office Manager

Dear Mr. Edmund,Thank you for staying with us and it’s a great delight to have been at your service. We appreciate your positive review and on behalf of the Management and staff here at Pullman Jakarta Central Park, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again soon.Sincerely,Lidiya OktavianiFront Office Manager

Dear Value Guest,Thank you for staying at Pullman Jakarta Central Park and write a review regarding your stay experience. We are glad to know that you like our hotel location which is near to the shopping center. On the other hand, we regret to know that your experience with us did not meet your expectations. Once again thank you for your feedback that allows us to look into detail area for our review and improvement and it is our hope to be able to serve you better in your next visit at Pullman Jakarta Central Park.

Dear Patrick,Thank you for taking the time to tell us about your experience at the Pullman Jakarta Central Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.it is our hope to be able to serve you better in your next visit at Pullman Jakarta Central Park.

Dear Wee Nee,We appreciate your positive review and on behalf of the Management and staff here at Pullman Jakarta Central Park, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again soon.

Dear Christian,Thank you for staying with us and it’s a great delight to have been at your service. We appreciate your positive review and on behalf of the Management and staff here at Pullman Jakarta Central Park, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again soon.

Dear Ms. Fifi,Firstly, I would like to extend our most sincere apology for the inconveniences you've encountered on your recent stay with us. It is our philosophy to provide the highest possible standards of product and service to our guests. We are monitoring of guest comments and learning from them is a key to our long term success.I truly understand the unpleasant experience on your last visit and it had changed your whole impression about our hotel. Be assured that we have taken on board your comments and have reviewed each point with our team, looking to find any experience improvements wherever possible.We would be obliged if you give us an opportunity to serve you again and restore your confidence in us.Sincerely,Lidiya OktavianiFront Office Manager

Dear Valued Guest,Firstly, I would like to extend our most sincere apology for the inconveniences you've encountered on your recent stay with us. It is our philosophy to provide the highest possible standards of product and service to our guests. We are monitoring of guest comments and learning from them is a key to our long term success.I truly understand the unpleasant experience on your last visit and it had changed your whole impression about our hotel. Be assured that we have taken on board your comments and have reviewed each point with our team, looking to find any experience improvements wherever possible.We would be obliged if you give us an opportunity to serve you again and restore your confidence in us.Sincerely,Lidiya OktavianiFront Office Manager