Hotel with good location
Posted Dec 12, 2016
Overall Verdict. Value for money given its location.
Location is its strongest point; close to central Jakarta for business and/or government meeting locations. Opposite the hotel is a mall.
Service: staff try their best to be polite and accommodate your needs.
Food: great buffet selection for breakfast. Local Indonesian, Chinese, Western, Japanese. Freshly baked bread from bakery
Areas to improve:
Soundproofing can be improved. Some reviewers mentioned doors are not so soundproof and I tend to agree. I stayed in the Deluxe room, supposedly to be better. Yet I can easily hear noises from the corridor of others talking, opening their doors, coughing. Not muffled noises but quite loud.
Sana Sini restaurant is closed at certain times like 11am and does not offer ala carte menu for lunch, only buffet. The Le Chocolat lounge can be improved to have tables with proper height for dining on one side while the other side offer coffee table seating. Hard to eat and entertain business guests with coffee table style seating.
Comment from Hotel Management
Dec 20, 2016 by Alexander, Hotel Management
Thank you so much for sharing your satisfaction on our strategic location, service and breakfast. For the benefit of other readers, a la carte menu is also offered in Le Chocolat lounge and your feedback on the table for dining is well received for our evaluation. We have also highlighted your remarks on the noisy sound from the corridor. Should you have the opportunity to stay with us again, we would recommend our Grand Deluxe Room located at the Pullman Tower which is quieter. We are looking forward to welcoming you back on your next stay with us.