Sheraton Grand Jakarta Gandaria City Hotel

5.0 star property
Luxury hotel with free parking connected to a shopping center in Jakarta

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Sheraton Grand Jakarta Gandaria City Hotel

Photo gallery for Sheraton Grand Jakarta Gandaria City Hotel

Lobby
Outdoor pool, free cabanas, sun loungers
City view from property
1 bedroom, minibar, in-room safe, desk
Daily buffet breakfast (IDR 288000 per person)

Overview of Sheraton Grand Jakarta Gandaria City Hotel

9.0

Wonderful

Popular amenities

  • Breakfast available
  • Pool
  • Restaurant
  • Bar
  • Room service
  • Gym

Explore the area

Jl. Sultan Iskandar Muda, Kebayoran Lama, Jakarta, Jakarta, 12240
  • Popular LocationKimukatsu キムカツ1 min walk
  • Popular LocationTOUS les JOURS3 min walk
  • Popular LocationChung Gi Wa 청기와3 min walk
  • AirportJakarta (CGK-Soekarno-Hatta Intl.)45 min drive
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Room options

Room, 1 King Bed

  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

  • 377 sq ft
  • City view
  • Sleeps 2
  • 2 Double Beds

Deluxe Room, 1 King Bed (Grand Deluxe)

  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed (Club Lounge Access)

  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Club Room, 2 Double Beds (Club Lounge Access)

  • 377 sq ft
  • City view
  • Sleeps 2
  • 2 Double Beds

Club Room, 1 King Bed (Grand Deluxe, Club Lounge Access)

  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 King Bed (Club Lounge Access)

  • 613 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 King Bed (Grand Suite, Club Lounge Access)

  • 816 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the neighborhood

Jakarta

Located in Jakarta, Sheraton Grand Jakarta Gandaria City Hotel is connected to a shopping center. Gandaria City Mall and Balai Sidang Jakarta Convention Center are two other places to visit that come recommended.

What's nearby

  • Gandaria City Mall - 1 min walk
  • Blok M Square - 5 min drive
  • Plaza Senayan - 6 min drive
  • Balai Sidang Jakarta Convention Center - 7 min drive
  • Gelora Bung Karno Stadium - 8 min drive

Getting around

  • ASEAN MRT Station - 4 min drive
  • Jakarta Kebayoran Station - 17 min walk
  • Soekarno-Hatta Intl. Airport (CGK) - 45 min drive

Restaurants

  • Starbucks - 3 min walk
  • Din Tai Fung - 3 min walk
  • Basilico - 3 min walk
  • Warung Léko - 3 min walk
  • Yoshinoya - 6 min walk

About this property

Sheraton Grand Jakarta Gandaria City Hotel

Luxury family-friendly hotel near Gandaria City Mall
Located close to Balai Sidang Jakarta Convention Center, Sheraton Grand Jakarta Gandaria City Hotel provides 18 holes of golf, a terrace, and an art gallery on site. Get out on the links at this hotel and enjoy amenities such as golf caddies. Free in-room WiFi is available to all guests, along with a shopping mall on site and a coffee shop/cafe.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, with free cabanas and sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • ATM/banking services, a water dispenser, and golf cart on site
Room features
All 293 rooms feature comforts such as 24-hour room service and laptop-compatible safes, as well as perks like laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and separate tubs/showers
  • 55-inch LED TVs with premium channels
  • Wardrobes/closets, highchairs, and coffee/tea makers

Languages

Chinese (Mandarin), English, Indonesian, Korean

Sustainability

Sustainability practices

Energy-saving switches
No plastic water bottles
Water dispenser
No plastic soft drink bottles
Reusable cups
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM–10:00 AM for a fee: IDR 288,000 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Things to do

  • 18 holes of golf
  • Art gallery
  • Children's pool
  • Designer stores
  • Golf caddies
  • Golf carts
  • Gym
  • Outdoor pool
  • Shopping mall

Family friendly

  • Children's pool
  • Highchair
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 23,390 square feet of conference space
  • 24-hour business center
  • 9 meeting rooms
  • Computer station

Outdoors

  • Free pool cabanas
  • In a regional park
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Raised toilet seat
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 12 floors
  • Ballroom
  • Built in 2015
  • Local artist showcase
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels

Entertainment

  • 55-inch LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 17

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 907500.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 288000 per person
  • Airport shuttle fee: IDR 490000 per vehicle (one-way)
  • Rollaway bed fee: IDR 907500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Sheraton Grand Jakarta Gandaria City Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Sheraton Grand Jakarta Gandaria City Hotel?

As of Mar 19, 2024, prices found for a 1-night stay for 2 adults at Sheraton Grand Jakarta Gandaria City Hotel on Apr 5, 2024 start from $125.37, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Grand Jakarta Gandaria City Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sheraton Grand Jakarta Gandaria City Hotel?

Self parking is free at this property.

What time is check-in at Sheraton Grand Jakarta Gandaria City Hotel?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

What time is check-out at Sheraton Grand Jakarta Gandaria City Hotel?

Check-out is at noon.

Does Sheraton Grand Jakarta Gandaria City Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 490000 per vehicle applies.

Where is Sheraton Grand Jakarta Gandaria City Hotel located?

This family-friendly Jakarta hotel is located in a regional park, 0.1 mi (0.1 km) from Gandaria City Mall, and within 6 mi (10 km) of Balai Sidang Jakarta Convention Center and Museum of Modern and Contemporary Art. Indonesia Convention Exhibition (ICE) - BSD City is 15.7 mi (25.2 km) away. Jakarta Kebayoran Station is 17 minutes by foot and Blok M MRT Station is 26 minutes.

Sheraton Grand Jakarta Gandaria City Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 149 out of 236 reviews" "
Rating 8 - Good. 67 out of 236 reviews" "
Rating 6 - Okay. 13 out of 236 reviews" "
Rating 4 - Poor. 3 out of 236 reviews" "
Rating 2 - Terrible. 4 out of 236 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favourite hotel in Jakarta. Staff are happy and helpful, and rooms are well appointed and clean. The breakfast is fantastic.
Stayed 3 nights in Feb 2024

10/10 Excellent

Douglas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I have ever stayed at. Service was fabulous. They actually care about their customers.
Stayed 7 nights in Jan 2024

10/10 Excellent

Meetul Bhupendrabhai

Stayed 4 nights in Oct 2023

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

clive

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my 2nd stay in a month - 6 nights. As before, the staff are incredible - every single person is smiling, helpful and goes out of their way to make you feel welcome - its the small details that matter because in reality most big chains have nice hotels so it comes down to the people and how they make you feel - the housemaids could see I was using all my water so left extra with lovely handwritten notes - when I asked for extended check out (an extra hour) it was given without any fuss - I asked for items at breakfast and the chefs went out of their way to bring them even though I wasnt demanding them, just enquiring if possible. I also visited the spa twice and had 2 amazing massages from Nita and YuYun - both out of this world, amazing technique and lots of small details that make it memorable - its typical of how the whole hotel operates. As before, I have stayed in 100s of hotels for work and vacation and this hotel stands out. Lots of hotels have 1 or 2 people that make you feel special, here it is every single person. Highly recommended I will be back for sure
Stayed 1 night in Sep 2023

10/10 Excellent

clive

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed in 100s of hotels over 30 Years of travel and many feel the same however this Sheraton is remarkable - every single interaction is kind and positive the staff go out of their way to help - from remembering my name as I leave the breakfast room, to cooking special food for my autistic son who has.a restricted diet to leaving personalised notes From room cleaning . Incredible levels of service
Stayed 1 night in Aug 2023

10/10 Excellent

Brian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent rooms and outstanding service. Hotel staff are a credit to their industry
Stayed 3 nights in Aug 2023

10/10 Excellent

Kelvin

Stayed 2 nights in May 2023

10/10 Excellent

Yohanes

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best bed during my stay in Jakarta!
As expected from sheraton hotels, the beds are great and even the hotel has the best amenities in the room! On top of that, this is grand sheraton. I havent seen many of sheraton grand in the world but it happened to be in Jakarta, so here’s my ticket for luxury weekend! The hotel also has great facilities for family staycation. I wish i can bring my family on my next stay at The Sheraton Grand Gandaria City!
Stayed 1 night in Jan 2023

8/10 Good

Jeremy

Business traveler
Liked: Staff & service
Disliked: Cleanliness, room comfort
Stay was ok, however was disappointed by how late my room was cleaned up. The houskeeping only came at around 4pm in the afternoon, after I came back to my room from my morning meetings outside of the hotel.
Stayed 2 nights in Aug 2022

General hotel information

Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
5.0
Address
Jl. Sultan Iskandar Muda, Kebayoran Lama, Jakarta