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Reviews of The Jayakarta Jakarta

3.5 out of 5
The Jayakarta Jakarta
Jalan Hayam Wuruk No. 126, Jakarta, Jakarta

Reviews

6.4
Rating 10 - Excellent. 5 out of 50 reviews" "
Rating 8 - Good. 18 out of 50 reviews" "
Rating 6 - Okay. 13 out of 50 reviews" "
Rating 4 - Poor. 9 out of 50 reviews" "
Rating 2 - Terrible. 5 out of 50 reviews" "

6.4/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Stayed 1 night in Apr 2019

6/10 Okay

Hengky

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Location is good, near Mangga Besar which has wide selection of Chinese food and local foods.Chinese food has gone up quite high in the recent years, I advise to go for local food. And best local food are the street food. Hotel room not as nice as potrayed. Room and facility look old but if you looking for room to crash for the night only then it's ok.cabinet door is broken and so is the door security latch.
Stayed 1 night in Nov 2018

8/10 Good

Robbie, East coast USA

Liked: Cleanliness, staff & service
Alot of satisfaction has to do with expectations, and what you are looking for. Jayakarta staff are great, helpful, polite etc. Restaurant is not fancy or large, but food is always good if you are fine with Asian style foods. Complimentary breakfast is excellent and varied choices. Some rooms need significant improvement, especially bathrooms which are small and sometimes not very clean. They will move you on request with no hassles. Well located, transportation not provided by hotel but readily available. Sometimes noisy guests are not handled quickly, but out of 4 stays, only one problem like that. I will continue to use them.
Stayed 3 nights in Sep 2018

6/10 Okay

Ramoo, Singapore

Disliked: Property conditions & facilities
The treadmill in the exercise rooms are not working. I understand they have not been working for months. How hard is it to get it repaired.
Stayed 2 nights in Jul 2018

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
It was very good indeed
Stayed 2 nights in Aug 2017

8/10 Good

PREM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a pleasant & comfortable stay
Dear Prem. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel

4/10 Poor

bruno

Disliked: Cleanliness, property conditions & facilities
Poor stay.
There was coakroaches in the room. Coming from the bathroom sink they were running around. The room that was supposed to be non-smoking was very smelly, probably a previous smoking room that was not renovated before it was allocated o to non-smoking section. Overall poor experience even as the price was cheap.

6/10 Okay

Kary , Malaysia

Liked: Staff & service
Disliked: Cleanliness
Cockroach and Wifi Unstable
Room in 16 Floor everything is good except cleanliness... I found out the bed and the table near the television full of cockroach. Wifi keep lost connection
Big Room
Nice Bath Tub
Toilet
Gift from Hotel ^^

8/10 Good

Dipak, New Delhi

Liked: Staff & service
"We Enjoy People"
Hotel staff are extremely friendly and polite and welcoming. Great breakfast.I wish the hotel group can afford to go for little modernisation, i mean make it a little contemporary. One of the friendliest hotel.

6/10 Okay

Yah, Singapore

Disliked: Cleanliness, property conditions & facilities, room comfort
Don't expect too much
This hotel is really old. Its sister hotels in Jojakarta and Bali are much better in terms of facility. There are even mozies in the room and the toilet isn't cleaned properly. But for this price, can't complain too much. Good thing of the hotel is the breakfast, which is quite good for Asians, and also the blue bird taxi stand outside the lobby.

4/10 Poor

easy going, top ender

Disliked: Staff & service, property conditions & facilities, room comfort
if your a traditionalist then yes.
I'm pretty easy going but this was not my cup of tea. My assessment of staff is not true as I had barely any contact with them. This review would not allow me to continue unless I entered a figure. On entering establishment it had a strong odour of tobacco and the accompanying smoke. Room neat and tidy but very tired and worn out. Safe deposit box not function , towels very thin from wear , shower curtains ready to disintegrate etc. Mattress and and associated linen torn and stained. Only real positive was view of harbour in the distance. I elected to find alternative diggings. Unfortunately the agency I booked with did not afford me the luxury of a cancellation refund.

6/10 Okay

Joseph, UK

Disliked: Property conditions & facilities, room comfort
3 night stay in Jakarta
The Jayakarta is situated in a good location. Thr hoel itself is big with over 300 bedrooms, but it is very dated and needs a complete renovation. It looks like nothing has been updated in around 30 years. There was noy always hot water, internet connection was unstable and some elecricity sockets were not working. On the plus side staff were friendly and location was good. Brekfast was ok.

10/10 Excellent

Syamsyul Kamar, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great. Nice hotel

4/10 Poor

Raymond , Malaysia

Liked: Staff & service
Disliked: Cleanliness, room comfort
Hotel near to market about 1:5 km ,busy at shoplot
We are glad to safe because the bombing occur one day different. We went at that place on Wednesday 13 January and happen on Thursday. Bus subway is good and quite easy to assess .

6/10 Okay

Brian, Perth

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Renovation is starting from top floor down. Reqest
The first two days of my stay I constantly asked for the Airconditioner to be fixed. It was blowing warm air. EVENTUALLY after repeated requests I was moved to a new floor with working AC. But it should have been done immediately I advised of the problem.

8/10 Good

Tien Jit, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant friendly hotel with good location
Pleasant stay , friendly staff, all aspects good except wifi. Hotel must provide more reliable wifi connection , otherwise I can't stay here next trip as it is a must !

6/10 Okay

INDERJEET, INDIA

Liked: Cleanliness, staff & service, room comfort
NEXT TIME WANT TO STAY AGAIN
ROOM CONDITION IS GOOD

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort

8/10 Good

geoffrey, New Zealand - Auckland

Liked: Cleanliness, staff & service
Facilities: Everyday; Value: Affordable; Service: Courteous; Cleanliness: Pleasant;

8/10 Good

ko2678

Liked: Cleanliness, staff & service
Good position in sprawling Jakarta.
The entire staff were welcoming,friendly and helpful,and these people were the best feature of the hotel. The room was reasonable,although a mouldy shower curtain spoilt the impact. Breakfast had a wide selection,including a chef to cook eggs of your choice,with bacon,or as an omelette,, And again the staff were excellent. Unfortunately dinner was a nogo.We entertained a Jakarta family here and sevice was terrible.We were the only people in the dining room,yet dinners came out up to fifteen minutes apart.My meal was cold,and in defence to our guests I did not complain. The following two nights we ate in the Chinese restaurant next door ,which was excellent.

2/10 Terrible

Donny

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will never come back to this hotel

8/10 Good

Anonymous

Liked: Cleanliness, room comfort
Jayakarta Hotel and Spa Jakarta
its an old hotel from outside ..But when u go in is like a classic style hotel ..nice & cosy ..Abit expensive in the outskirt .. is about 45 mins cab ride from airport .staff abit friendly .. nice place to stay but i would maybe come back next time .thanks

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities
Hotel Jayakarta in Jakarta
not recommended for family, an old and not so well kept hotel, this is why we can not trust what advertisement on their own website. next time more carefully.

8/10 Good

Bastian, China

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service
This hotel offers a very good service, for example you can order lunch or dinner to your room. There's also a minibar, and of course an air condition, but I didn't need to use the AC during the stay, the room didn't become warm. In the details you can see that the hotel is not very new, in the bathroom was a tile lost, and the water in the toilet was a bit too much. But at all I can recommend this hotel.

6/10 Okay

EUNKUK

룸서비스 좋지 않음
룸서비스 안됨(전화불통)
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
rumahyan cukup
rumahyan cukup
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Stayed 3 nights in Mar 2020

10/10 Excellent

KATSUMI

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
高級感の有るホテルです！！
毎回使用しておりますが、とても奇麗なホテルで又来たいと思います。
Stayed 5 nights in Jan 2020

10/10 Excellent

KATSUMI

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
コンビニや飲食店も近隣にあり良い環境でした。
部屋に冷蔵庫が無いのが残念でした。
Stayed 5 nights in Dec 2019

4/10 Poor

CHUAN YI

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
網站上提供的照片與實際差異大，整體房間顯得老舊，創單、枕套及被套泛黃，浴室地步很髒
Stayed 4 nights in Nov 2019

2/10 Terrible

marwan

Disliked: Property conditions & facilities, room comfort
قاموا بتغيير الغرفة المطلوبة بالحجز ..ادارة الفندق سيئة جدا..خلي بالك من الغرفة وطلبك لانهم سيئن جدا
Stayed 2 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
ベッドが柔らかくて腰が痛くなった。。。 それ以外は良いホテル！
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
夜遊びに最適
夜のジャカルタを楽しむなら最高 GRABを使えば100円弱で有名スポットいけます。 近くの俺の餃子はうまいです。 一応ジムもプールもあるが小さい あとシャワーだけはジャカルタだからしょうがないけど水が茶色いです。 部屋はキレイでベッドが天井ついてます。
Stayed 4 nights in Dec 2018

6/10 Okay

Sandee, Tokyo

Liked: Staff & service, property conditions & facilities, room comfort
初インドネシア旅行
予約時の価格がかなり安かったので、どんなホテルか心配だったが着いてみたら思ってたよりも立派だったので驚いた。
Stayed 4 nights in Jul 2017

2/10 Terrible

takezopoi, Japan

Disliked: Property conditions & facilities, room comfort
私に用意された客室は、複数室ある大きな客室をドアで区切ったものでした。
私に用意された客室は、複数室ある大きな客室をドアで区切ったもので、相互にチェーンロックで施錠してはいるもののブライバシー確保が不完全なもので、隣室の気配や音に問題がありました。食事券も間違えて手配したり、極めてインドネシアらしいマネジメントのホテルです。
Stayed 8 nights in Jul 2017

2/10 Terrible

Verified traveler

Disliked: Room comfort
Location is good but Very old I moved another hotel
Stayed 1 night in Jul 2017

8/10 Good

HIDE, JAPAN

Liked: Cleanliness, staff & service
北部地区の観光名所に近く、トランスジャカルタの乗り場に隣接しているので利便性が高いです。
　現地の方の利用が多いからか、基本インドネシア語しか通じないと思った方がいいですよ！ 　私は簡単な英語、インドネシア語で通しましたが、特に不自由は感じはなかったです。身振り手振りで何とかなりますよ。 　立地場所は大通りから30ｍぐらいの場所です。北部地区の観光名所に近く、トランスジャカルタの乗り場に隣接しているので利便性が高いです。観光地巡りの拠点として良い場所だと思います。また帰国時の空港までの帰路もハイウェイに近い分、中部地区のホテルよりも渋滞に巻き込まれる確率が低くなると思います。 　治安については、常時セキュリティのスタッフが玄関口にいるので安心感があります。ただし、ホテル周辺の路地などに入り込むと街灯等がないので注意が必要です。当初マンガブサール周辺の格安ホテルを考えていましたが、日が落ちてからマンガブサール周辺を散策してみて一人歩きは無理だと思いました。 　ホテル前にはブルーバードタクシーが必ず駐車していますのでタクシーでの移動を考えている方には便利ですが、運転手の方は英語が通じませんので地図等を提示しての移動になると思います。タクシー料金はすごく安いのですが、渋滞がひどいのでトランスジャカルタを利用した方が早く目的地に行ける場合があります。利用するときはバスが運行していない地域に行くのに利用していました。 　ホテルは外観は古ぼけていますが内部は清潔感があります。室内は十分に広く一人旅にはもったいないくらいでした。設備についてはエアコンが効きすぎです。設定温度が18℃となっていたので暖房に切り替えましたがすぐには変わりません。結局エアコンを停止して寝ましたが寒かったです。翌日からはエアコンを停止して出かけるようにしました。バスタブはありません。シャワーのみとなりますが、すぐにお湯が出ることはありません。はじめは冷水ですが徐々に暖かくなります。どうもジャカルタのホテルでは普通のことみたいです。これに満足できない方は高級ホテルをお勧めします。 　部屋のセキュリティを考えてか、どうかは分かりませんが入室のためのカードが利用不可となりました。フロントで再発行してもらいました。 　朝食については、バウチャー券が一泊分しかもらえなかったので翌日フロントで不足分をもらいました。種類はパン系とご飯系、おかずといった具合ですが、前泊した台湾に比べて、ほとんどが口に合うものでしたので満足してます。 　このホテルの評価で厳しい意見を言われる方もいますが、宿泊料金とサービス内容を勘案すると十分満足できるものです。過度の期待をもって泊まるホテルではありませんが、現地の方からすれば高級ホテルの範疇ですよ！
Response from Agus Zakaria S on May 7, 2017
親愛なる あなたのレビューを私達に教えていただきありがとうございます。 貴重なご意見をお寄せいただきありがとうございます。お客様の利便性を向上させるための領域を特定するのに役立ちます。 もう一度、ありがとうございます。私たちはジャカルタへの次回の旅にお会いするのを楽しみにしています。 私たちの最高の個人的な点で、 Agus Zakaria S General Manager

10/10 Excellent

udamamo, 神奈川県

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
便利なロケーションにあるホテル
ホテルとしては、一部の方が指摘するような問題もなく、快適でした。部屋は綺麗だし、ベッドも快適、バスタブ付かつお湯も時間かからず出ました。冷蔵庫も付いてましたし、朝食は私の部屋がリストから漏れていましが、バウチャー見せたら朝食券をすぐに発行してくれました。(2日目は体調不良で食べられなかったのが残念です。)強いて言うなら洗面所の流しに数匹のアリはいましたけど、南国のホテルなのでそれくらいはあり得ることだと割り切るべきです。ロケーションがとにかく良いところでした。トランスジャカルタのオリモ停留所まで徒歩5分くらいです。トランスジャカルタがICカードが使えるようになっていて便利でした。一番の繁華街であるサリーにも1番線で10分くらいで行けます。それとスタッフが素晴らしい！私の片言英語にも辛抱強く付き合ってくれて、色々教えてくれました。また、泊まろうと思います。

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kurzaufenthalt für eine Nacht
Aus meiner Sicht war der Herr an der Rezeption nicht gerade gut gelaunt und auch nicht in der Stimmung das gebuchte Doppeltbett Zimmer zur Verfügung zustellen. Trotz der späten Check-In Zeit (9. pm) war das Zimmer nicht bereit und ausserdem kein Doppelbett mehr verfügbar. Die Betten waren sauber. Jedoch bot, aus meiner Sicht, das Hotel nicht den Komfort, welchen ich von einem 4 Sterne Hotel erwarte. Für meine Bedürfnisse war das Bad zu schlecht gewartet und geputzt, zusätzlich entstand durch den nahestehenden Lift eine nette Geräuschkulisse welche vor allem meine Freundin vom Schlafen abhielt.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Tiere im Zimmer
Hotel war nicht im erwarteten Zustand. Im 1. Zimmer (deluxe!) waren Tiere, es wurde ein weiteres Zimmer angeboten. Insgesamt ist der Zustand des Hotels als heruntergekommen zu bezeichnen. Frühstücksbüffet hatte war dagegen sehr gut mit reichhaltiger Auswahl.

8/10 Good

SihJing, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lobby + swim pool are cool
Lobby + swim pool are cool

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
感謝です。
スタッフの対応はすごく良くて、携帯を落としたのですがホテルスタッフの御尽力で回収することができました。　感謝感謝です。　言葉も堪能でない我々の話をちゃんと聴いてくれて対応してくれました。 なのに、入室時の下水の臭いやにトイレの汚臭、水が茶色なのはほんとに残念です。 お隣のショッピングモールは秋葉原のような電気用品・部品ばかりなので旅行者にはあまり関係ないところでした。 ただし、フードコートは安くてうまかった！

6/10 Okay

Verified traveler

Liked: Staff & service
コタ地区の便利なホテル
トランスジャカルタまで徒歩10分で公共交通機関で移動するにはまぁ便利。 表通りには中国料理店、ラーメン店、裏にはローカル店など食事には困らない。 深夜以外はブルーバードタクシーが待機。 部屋は充分な広さ。セーフティーボックス無し、TV・冷蔵庫あり。無線LANも十分な速度。 バスシャワー、トイレシャワーのヘッドホルダが両方壊れていた。 タオルはバスタオルのみ。（フェースタオルはリクエストできた） 朝食（6時～9時）は充実だが、7時前はフロアスタッフが少ない。

4/10 Poor

Manus, noord holland

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Apart Hotel
Jammer dat we een hele vieze kamer hebben gekregen we hadden toch een luxe kamer geboekt. Het antwoord van de meneer achter de balie je we hebben nu een ander management. De kamer was vies en muf en de boven etage was gesloten. Maar het personeel is heel aardig en de ontbijtzaal was prima.

6/10 Okay

hanna, Medan

Liked: Cleanliness, property conditions & facilities, room comfort
lumayanlah
biasa biasa saja, tapi akses bagus kemana mana

8/10 Good

zul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awalnya sy kecewa dg hotels.com pd saat check on recepsionist bilang belum confirm dr hotels.com pdhl saat itu sudah hampir jam 12 mlm.. baru bbrp saat kemudiam pihak hotel bilang "baru aja masuk" Kenapa begitu lama ??

6/10 Okay

Hamid, السعودية

Disliked: Cleanliness, property conditions & facilities, room comfort
لابأس
فندق راق لكن أثاثه لم يتغير، لم يقم صاحبه بصيانة بعض الخدمات كأدوات الكهرباء

8/10 Good

M. anwar, SS

Liked: Cleanliness, staff & service, property conditions & facilities
Pintunya ada antar kamar
Kedengaran suara tamu lain dari sebelah jd kurang tenang

4/10 Poor

Sikke, Vantaa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vanha hotelli, jossa juoksi komea rotta aulassa.
En voi suositella länsimaiseen laatuun tottuneille. Loistava sijainti käydä rautakaupoissa..

6/10 Okay

Morten

Liked: Cleanliness, staff & service
Rimeligt Hotel
Fornuftigt hotel. Morgenbuffen var dog dårlig og indeholdte alene indonesiske retter med ris/fisk/nudler mv. For et 4 stjernet hotel til denne pris havde vi forventet også vestlig morgenmad og ihvertfald ost/ yoghurt mv.