Ratings based on 1,157 Verified Reviews

3.7 out of 5
77% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 21, 2017
Great service, the staff was willing to the extra mile. Location was the best in Victoria close to everything.
Comment from Hotel Management
Jul 24, 2017 by JFitzgerald, Hotel Management
What an amazing review - thank you so much! It's terrific to hear you found our service great and enjoyed our perfect location too. We look forward to seeing you again on your next visit to our beautiful city and thank you again for taking the time to write.
2 out of 5
by A verified traveler

Location is the only Plus.

Posted Jul 15, 2017
Pros: The location to the harbour was great able to walk to most things.
Cons: A bathroom fan to prevent mold, air conditioning and a fridge. A cleaner environment should be a given!
Location: All the glorious attractions of Victoria harbour, The Empress, The Museum.Inner Harbour Walkway, great restaurants and boat, bus and carriage tours.
Check in was rushed and very unwelcoming. The room was dirty, mold on the shower curtain and hair in the sink. The bedding was damp and musty. There was no air conditioning and normally the sea are would be cool but it was very hot. There was a fan! There is no fan in the bathroom either. Also NO fridge! We only were booked for one night or we would have complained and got our money returned. This could and should be a lovely older hotel.
Comment from Hotel Management
Jul 17, 2017 by JFitzgerald, Hotel Management
Thank you for taking the time to write and we appreciate your feedback so we can pass on the oversights to the housekeeping department and so we can continue to make improvements. Thank you again for your comments.
3 out of 5
Recommended
for Everyone
by A verified traveler from vancouver, bc

Close to downtown/harbour

Posted Jul 13, 2017
Older hotel by the waterfront which was worked for us. The hardwood floors threw us off and you could tell it wasn't swept daily. Otherwise, it was bang for buck (kitchenette and free parking) when compared to the other harbour side hotels.
Comment from Hotel Management
Jul 13, 2017 by Front Desk, Hotel Management
Thank you for taking the time to write. We appreciate our guests feedback and will pass your comments on. We hope to welcome you back again and thank you again for your review.
1 out of 5
by A verified traveler

If you want sleep, don't go here!

Posted Jul 11, 2017
It was very hot in the room and There is no air conditioning unit, so one has to open the window to get air flow-- then the traffic and restaurant/bar are below and it's all very loud! Great location, but they need individual A/C units!! This would have made a huge difference.
Comment from Hotel Management
Jul 13, 2017 by Front Desk, Hotel Management
Thank you for taking the time to write and we appreciate our guests feedback as we continue to make improvements to our facilities and services.
3 out of 5
Recommended
for Everyone
by A verified traveler

You can't beat the location!

Posted Jul 10, 2017
Pros: very friendly staff, great breakfast and in the summer, the patio is fantastic
Cons: This is a bargain shopper's hotel. It has the basics for a relatively comfortable stay.
Location: Next to Legislative buildings, close to shopping and restaurants, plenty to see and do right around the hotel.
Days Inn is located right on the Inner Harbour, across the street from where the Coho Ferry docks from its trip to Port Angeles and back. You can walk to all the attractions, restaurants and shopping in the downtown core, and you are only a short 5-10 stroll to Dallas Rd and its spectacular vistas.
Comment from Hotel Management
Jul 10, 2017 by JFitzgerald, Hotel Management
Thank you for your review on your visit. We are happy to hear you found the staff friendly and the patio fantastic. We look forward to seeing you again and thank you again for taking the time to write.
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, ON

Nice hotel with questionable restaurant

Posted Jul 9, 2017
The rooms were very clean and much larger than in the photos. The hotel has an amazing central location close to most tourist attractions in Victoria. We weren't as pleased with the restaurant at the foot of the hotel. At dinner we saw a mouse running through the restaurant and notified a few staff. They didn't seem bothered and said they even had a nickname for the mouse. We saw it a few times near the tables and once under a guest's feet at the bar. Would definitely go back to the hotel but probably won't eat at the restaurant again.
Comment from Hotel Management
Jul 10, 2017 by Front Desk, Hotel Management
Thank you so much for the terrific rating and are happy to hear you found your room clean and enjoyed the ideal location. We are sorry to hear about the restaurant but unfortunately sometimes there is outdoor life getting indoors with the doors and patio open in the summer...Thank you again for writing and we look forward to seeing you again!
2 out of 5
by A verified traveler

Posted Jul 8, 2017
Rooms are not very clean. We moved to different rooms on our second night. Staff was nice and helpful. Close to the Harbour and shops. Rooms are very small for 4 people. Restaurant and bar are in the hotel lobby so the night life noise goes daily late.
Comment from Hotel Management
Jul 10, 2017 by Front Desk, Hotel Management
Thank you for writing and it's nice that you found our staff helpful but we're sorry to hear if our accommodations weren't up to our normal standards. We appreciate your feedback and thank you again for taking the time to do the review.
5 out of 5
Recommended
for Everyone
by A verified traveler from B.C.

Nice hotel, close to all downtown sites.

Posted Jul 8, 2017
Pros: Staff and clean suite.
Cons: for me, everything is just fine not unless you want a 5 star hotel treatment.
Location: Just a walking distance to all downtown core visitor's site and buses.
Hotel staff are all very accommodating. Spacious and clean. Just a walking distance to all downtown visitor's site. Close to all transit buses. If you don't have a car, i highly recommend this hotel to anybody. Thank you very much.
Comment from Hotel Management
Jul 10, 2017 by JFitzgerald, Hotel Management
Thank you for the wonderful review on your stay! It's great to hear you enjoyed our perfect location as well as found the staff accommodating and the room clean. We look forward to welcoming you back again soon to our beautiful garden city and thank you again for writing.
3 out of 5
by A verified traveler

Ideal location for harbour avtivities

Posted Jul 3, 2017
Pros: Excellent staff in lounge and dining room
Cons: Parking is poor. I expected there to be reserved parking for hotel guests. Instead, parking was taken up by restaurant patrons
Found room small, hot, and VERY noisy We spent the first two hours of out stay trying to find a parking spot at the hotel
Comment from Hotel Management
Jul 3, 2017 by Front Desk, Hotel Management
Thank you for taking the time to write. We appreciate our guests feedback and it's nice to hear you found the staff excellent and sorry to hear parking was difficult. We hope to see you again and thank you again for your review.
1 out of 5
by A verified traveler

Uncomfortable and noisy

Posted Jul 3, 2017
The room was 207 facing the harbour. Decent view. The room was very noisy up until 2 am because there was a bar under our floor!! There was no way of sleeping before 2 am. The bed was hard and bouncy. The floors had dust bunnies in every corner and the small bathroom was quite frankly gross. The kitchenette was outdated and there was a sign that said "was your dishes after use" which obviously means the hotel does not was and sanitize the rooms dishes after each guest leaves!!! Yuck! Oh and the worst part.... No air conditioning, so this made the room hot, musty and unbearable. Needless to say we were very disappointed and would not stay at this hotel again.
Comment from Hotel Management
Jul 7, 2017 by Front Desk, Hotel Management
Thank you for your review. We appreciate your feedback as we continue to make improvements to our facilities and services. Please know we do wash the dishes in our kitchenettes but will pass on the oversight of dust. Thank you again for your comments.