Ratings based on 3,049 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from Shelton, Washington
Great stayPosted Aug 21, 2017
The staff was very helpful and nice the rooms are great beds are very comfortable will definitely stay again 👍🏾
for Everyoneby A verified traveler from Portland, OR
Posted Aug 20, 2017
Pros: Personnel; pet friendly; location.
Cons: 24 hour room service
Location: Close to everything in central/government sector Victoria.
Excellent from start to finish. Will be back soon.
by A verified traveler from Vancouver, BC
good location, great pool, overpricedPosted Aug 20, 2017
Pros: Pool and location.
Cons: Restaurant food was hit and miss and there seemed to be a confusing vibe with staff. Seems overpriced
Location: near Legislature Building, Museum and IMax as well as easy walk to town.
Staff was pleasant but restaurant somewhat disappointing. Enjoyed pool. Had kids and the pool amenities were the highlight.
for Everyoneby A verified traveler
Posted Aug 19, 2017
Great price for room. The lobby sofas and some of other common areas need a referb. Staff is friendly and hotel clean.
for Couplesby A verified traveler from Cleveland, OH
City Hotel close to everythingPosted Aug 19, 2017
Pros: Lobby, bar, room
Cons: Expand the craft beer list at the bar
Location: Waterfront, bus tours, shopping
Enjoyed the stay. Close to waterfront, government buildings and restaurants. Walk to several shopping areas.
for Everyoneby A verified traveler from Tsawwassen BC
Great hotel, centrally locatedPosted Aug 18, 2017
The hotel is located right on the inner harbour next to the legislature building. We stayed in a room with a view of the inner harbour. It was surprisingly quiet at night with the window open even though it is right downtown. The hotel staff were very helpful when asked for anything - extra towels, etc. The hotel has a large indoor pool. Very convenient location. I'd stay there again.
by A verified traveler from Toronto
Hotel needs an update. But, very convenient locatiPosted Aug 17, 2017
We had a king size bed and the room was about very small, about the size of the bed with just a bit of room around for walking. We also had a baby so being in such a small space for a week was very cramped. There was no seating area, just a chair at the desk. There wasn't even enough room for us to have both of our suitcases open at the same time. Plus, the furniture and finishings felt very outdated. The hotel could definitely use a refresh. The carpets were really stained with dirt. For the price. I expected a room that was a bit better. But maybe the price was higher because of tourist season. The location was great, very convenient.
for Everyoneby A verified traveler from Montreal
Nice location right at the harbor !Posted Aug 15, 2017
Excellent location, very nice room with balcony with view on the harbour... Terrific !
for Everyoneby A verified traveler from St. Charles, Illinois
Beautiful Harbor ViewPosted Aug 11, 2017
Pros: Location, amenities
Location: Locations great, walk to downtown, take a cab anywhere if you don't want to drive.
Hotel is located across the street from the harbor. We had a harbor view room that was very nice. You are walking distance from downtown (1 block) where you can shop or dine. The staff was very helpful. The valet parked our oversize van for us even though it was difficult to find parking. Check in and out was easy. The hotel amenities are very nice and there are very comfortable area around the lobby to sit and relax. The restaurant has a very nice outdoor dining area that overlooks the harbor but we didn't have an opportunity to eat there. This is a bustling area though and there's a lot going on around the hotel so if you're looking for quiet, it's not for you.
for Everyoneby A verified traveler
Great locationPosted Aug 11, 2017
Short stay but nice and close to places we wanted to see downtown