Ratings based on 1,750 Verified Reviews

4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent

Posted Dec 13, 2017
The staff was very friendly. The hotel was conveniently located near downtown. The accommodations fit our needs. I would recommend the hotel to anyone visiting the area.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 12, 2017
Loved our visit, the people are all wonderful, especially George and the restaurant staff.
5 out of 5
Recommended
for Everyone
by A verified traveler from Puyallup, WA

Enjoyed our stay.

Posted Dec 12, 2017
We enjoyed our stay at this hotel. The staff were friendly. The room was clean and the bed was comfortable.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 11, 2017
We stayed one night. The hotel was clean and comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 11, 2017
Very nice hotel and staff. Quite and close to everything downtown!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 10, 2017
Very nice hotel. Perfect location right in the heart of Victoria.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very pleaseant

Posted Dec 10, 2017
Very nice location, although not a new facility it is well kept. Staff very nice as well.
5 out of 5
Recommended
for Everyone
by A verified traveler from Poulsbo, WA USA

Posted Dec 9, 2017
Our "go to" hotel in Victoria. We've stayed in more expensive hotels in Victoria; the Royal Scot is every bit as nice, in a great location and at a MUCH better price.
4 out of 5
Recommended
for Everyone
by A verified traveler

Customer service could be improved.

Posted Dec 4, 2017
Pros: Room was clean & comfy
Cons: Customer service from front desk staff
Front staff could not get a glass of water or replenish coffee creamer when requested.
1 out of 5
by A verified traveler from victoria

BS!

Posted Nov 26, 2017
Upon check there was a miscommunication and ended up canceling my reservation. Drove to Nanaimo 1.5 hours in pouring rain over the malahat hiway. No fun there really. I’m in good spirits but never again will I ever use Expedia or this hotel! #notgonnaruinmyvacction #karybritch