Ratings based on 191 Verified Reviews

3.3 out of 5
74% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 29, 2017
The hotel staff were all very helpful in working out the details for multiple rooms.
Comment from Hotel Management
May 31, 2017 by Manager, Hotel Management
We are glad to hear that you had a very accommodating stay while you were here.
4 out of 5
Recommended
for Everyone
by A verified traveler from Converse, IN

Convienent location just off the interstate.

Posted May 17, 2017
Pros: Roll in shower
Cons: We approached building from the East. Wasn't sure where office was
Located nearby to restaurants, convince store, and gas station. Breakfast waffles an enjoyable treat. Handicapped facility made nice stay.
Comment from Hotel Management
May 17, 2017 by Carlyn, Hotel Management
Thank you for taking your time and leaving feedback for us. We look forward to inviting you back when you are in the Janesville area.
3 out of 5
by A verified traveler from Indianapolis IN

Noisy

Posted May 7, 2017
Pros: Nothing
Cons: A/C unit, refrigerator
Location: Just passing through
Probably would not opt to stay here again. Fridge hummed so loud but the good news is the VERY noisy A/C drowned it out. The A/C ran non-stop - apparently the thermostat doesn't work. Thin floors - sounded like Andre the Giant was walking the hall above us.
Comment from Hotel Management
May 11, 2017 by Gm, Hotel Management
I am very disappointed to hear that you found our service to be below your standards.
5 out of 5
by Simon

Posted Apr 28, 2017 on Hotels
We stayed just one night in April. The room was clean and comfortable. The staff was friendly and helpful. The complimentary breakfast was tasty. I would absolutely recommend staying at this establishment.
Comment from Hotel Management
May 1, 2017
We are glad that you enjoyed your stay here at the Janesville Super 8. Our staff is the first thing you see when you walk into the hotel. We are glad to hear that they were helpful. We look forward to seeing you in the future.
3 out of 5
by A verified traveler

Posted Apr 23, 2017 on Hotels
Comment from Hotel Management
May 1, 2017
Thank's... Looking forward to welcoming you back.
5 out of 5
by Douglas

Posted Apr 18, 2017 on Hotels
Comment from Hotel Management
May 1, 2017
Thank's...Thank you for taking time to review our property. We look forward to welcoming you back to the hotel in the near future.
2 out of 5
by Joan

Never again.

Posted Mar 20, 2017 on Hotels
Rooms are very small and beds are hard as rocks.
Comment from Hotel Management
Mar 22, 2017
We appreciate you taking the time to provide us with such detailed feedback about yourstay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our services.
4 out of 5
by Thomas J

Posted Mar 16, 2017 on Hotels
Pleasant stay. Recently refurbished.Quiet, good restaurant kind of hidden behind it..recommended by desk clerk(said he hadn't eaten there. Comfortable queen beds. Hotel next door has same owner, and better appearing on the outside. Steps to front door slightly intimidating, ramp wasn't real evident.
Comment from Hotel Management
Mar 22, 2017
Dear Guest. Thank you for your positive comments. I am so glad to hear that you enjoyedyour stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with.
2 out of 5
by A verified traveler

Poor condition and horrible breakfast

Posted Mar 13, 2017 on Hotels
The hotel is under construction on the 1st floor. The ceiling was open above the hallway. The first room we were assigned smelled of cigarette smoke, despite it being a smoke-free hotel. The clerk moved us to a different room which was fine. The beds were horribly firm and the pillows were flat. The hot and cold water is reversed in the plumbing in our bathroom. The heating system in the room is similar to a window A/C unit and was extremely loud. The breakfast was awful; your typical stale biscuits, canned gravy, and overripe "fresh fruit." The clerk was very friendly, though. Although it said "no pets" we heard barking in two rooms on our floor.
Comment from Hotel Management
Mar 22, 2017
Thank you for your review. I am glad to hear that overall your experience was positive. I am disappointed to hear that our room service and housekeeping staff didn't meet your expectations. This critical feedback will be used in training our staff. Thank you and look forward to seeing you soon.
4 out of 5
by A verified traveler

Posted Mar 12, 2017 on Hotels
Very nice, some ceiling tiles missing in hallway...no biggie. Allowed my pet with small charge, very happy.
Comment from Hotel Management
Mar 22, 2017
Dear Guest. Thank you for your positive comments. I am so glad to hear that you enjoyedyour stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with.