Ratings based on 261 Verified Reviews

4.0 out of 5
80% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Ok

Posted Oct 8, 2017
Staff nice food at buffet was ok...but wait staff pushy...not eough clean tables...not eough silverware or napkins...pushed to pay the bill and leave
3 out of 5
Recommended
for Everyone
by A verified traveler from Suffolk County, NY

Excellent location

Posted Jul 11, 2017
I would rate this hotel three star. It is a little dated, but clean and a great location if you want to be in the heart of Jardiins.
Comment from Hotel Management
Aug 3, 2017 by Gerente Geral, Hotel Management
Dear Guest, We would like to thank you for your comments. Best Regards. Fernanda G. Oliveira Gerente Geral.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Jul 1, 2017
Two blocks from Paulista Ave, so easy to catch the subway or a bus, or simply go walking for shopping, restaraunts, or entertainment. About a two mile walk to Ibiripuera Park (not bad). Use uber instead of taxis! Only downfall during our visit was construction at the building next door that started early.
Comment from Hotel Management
Aug 23, 2017 by Fernanda G Oliveira, Hotel Management
Dear Mr. Thanks for sharing your conosoco comments. We look forward to visiting again soon. Kind regards. Fernanda G Oliveira | General manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 27, 2017 on Orbitz
Stayed here over two trips. Very comfortable hotel. Excellent and attentive staff. Not too much traffic. Highly recommend.
Comment from Hotel Management
Aug 23, 2017 by Fernanda G Oliveira, Hotel Management
Thanks for sharing your feedback with us. We look forward to visiting again soon. Kind regards. Fernanda G Oliveira | General manager
4 out of 5
by Muhammad umer

This traveler left a rating score only Posted Mar 18, 2017 on Hotels
3 out of 5
by A verified traveler

Good but no internet

Posted Dec 3, 2016 on Hotels
Everyting great, but internet didn't work, even after let management know that I had a problem, they would send someone to check it in my room, but it never happened.
4 out of 5
by A verified traveler

Convenient and quiet hotel

Posted Nov 23, 2016 on Hotels
Room was clean and quiet with private balcony although some furniture looks old and view was blocked by another building. Location is one block away from busy street(Paulista), so great access to shopping and commercial area but quiet around the building.
4 out of 5
by A verified traveler

Convenient clean hotel with good room size

Posted Nov 1, 2016 on Hotels
Room and bathroom were good, breakfast was satisfactory (only bad note was for the quality of the free coffee offered), staff was helpful and front desk speak several languages. Cheaper than other 4 star hotels I use to go and more than good enough for business purposes. In addition to better coffee (not a 4 star hotel standard), the other thing that needs serious improvement is the restaurant menu. Food was ok, but the offer was extremely narrow and basic. What you would expect from a 2 star / 3 star hotel. There are restaurants around, so that is not a serious problem, but it would be very nice to have a good menu available for meetings or dinner after a long day of work. I will consider the hotel for my next visit.
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Staff are super friendly

Posted Oct 22, 2016
Location: It is located in a very practical location, near two subway stations, a shopping center, and diverse restaurants.
The room is spacious and the shower has great pressure. It is located on a street with little traffic and unlike many other hotels in the area it is very quiet. The breakfast is sumptuous and staff is very cordial and helpful. People in this hotel go the extra mile and their professionalism was impressive.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location. Hotel facilities are a bit outdated

Posted Oct 5, 2016
Hotel staffs were kind. Breakfast was nice. Well located near Avda. Paulista. However, hotel facilities were a bit outdated. Overall, I think it is a nice hotel.