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The hotel had a beautiful reception and area very welcoming staff. The rooms were very luxurious and immaculate. The spa is a great place to relax. Very peaceful and pampering place.
Actually experience in total is fine. But for check out they made a mistake.Even I do not understand very well. But it is a mistake. First no mini bar fee for me but they still put RS 32 on it. Then I am not sure what kind of amount deposit I paid for my credit card but they made mistake on this ...
Very pleased with my stay at the Tivoli. The location is great, close to shopping, a lovely park, and many restaurants. I felt safe walking around at night. Take Uber for longer trips, very reasonably priced and you can enter in your destination address as the driver likely won't speak much English. ...
Typical Brazilian hotel - meaning not luxurious. But great location...safe, easy to get to wonderful restaurants, well known area and street for locals to know where you are. English is easy with some of the staff, more challenging for others but all try hard to understand and never dismiss you because ...
People working there are very helpful, friendly and nice! The outlets in the room need to be "fixed," I left my phone plugged and it didn't charge at all. In the AM I changed it to another plug and it worked. At breakfast (included and with fresh delicious fruit) one of their staff helped me charging ...
Very nice hotel .... the only thing that we had a problem with was the safe in the room wasn't working they came up and fixed it. overall I give them a 4 out of 5 good place to stay right across the street from the beach right around the corner from fancy mall but they are all within walking distance. ...
The front desk staff are excellent. The rooms are not fancy, but clean and functional. The location is very good. Easy access to the metro, and most tourist attractions.
We come frequently to São Paulo and honestly, since our first experience with George V Casabranca, in the past 18 months we haven't chosen any other hotel. Location, staff and comfort of the rooms makes it our first choice. The only area were they fall short is the gym.
This hotel is located in a very nice safe neighborhood, with lots of food and nightlife choices. The hotel itself has a nightclub and restaurant as well. The staff are helpful and friendly, and do everything they can to help you.
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